7 Reasons Why Work Is The Time And Place To Laugh

I had just finished presenting at a leadership conference when my phone vibrated in my pocket; it was an email from a gentleman named Bruce who had booked me to speak at another leadership conference five months later. It turns out, he had just seen me speak, so the only reason he could be emailing me is because couldn’t wait to have me present to his group. What the email actually said was, “We’re going to rescind our request to have you present to our group,” then he called me “wildly unprofessional” which was just salt in the wound. That was unnecessary, Bruce.

The audience laughed throughout, I was approached by another attendee to speak for her group, and I received an email thanking me for my “funny and insightful presentation.” What the hell was wrong with Bruce?

But the more I reread his email and thought about what he had said, the more I could see his point of view: my presentation was designed to shake people out of their comfort zones by making fun of the status quo of work, but I didn’t take into account that many people comfortable with the status quo.

(Also, dick jokes aren’t typically part of your standard HR presentation. My bad, Bruce.)

The status quo of work I was making fun of: 1 in 3 Americans are engaged by their jobs and this disengagement costs American companies $450-$550 billion per year.

How can we engage the people who work with and for us and disrupt this status quo?

Remember you’re a human being and so are they. The world needs to be able to laugh at itself, which is why I sometimes approach my presentations with uncomfortable humor. When we can acknowledge that discomfort, we come to the realization that perhaps it’s time to make changes, and what better way than to introduce laughter into the fabric of work?

Do you like to laugh? Of course you do! And if you know you’re going somewhere you’re going to laugh, don’t you look forward to it? My hypothesis: if people actually look forward to laughing at work, it’ll engage them and inspire them to work better.

Here are 7 reasons why it’s time to make work the time and place to laugh:

1. Improves employee performance

According to a 2007 University of Missouri study, employees with a sense of humor show higher productivity, more effective communication, and a psychological connection to their work.

2. Improves leadership skills

According to the same University of Missouri study, leaders with a sense of humor were found to be more effective at motivating others and reducing workplace stress.

3. Employees want humor in the workplace

A Bell Leadership Institute survey found that employees would rather work for leaders who exhibit a sense of humor, as well as a strong work ethic. Imagine that!

4. Increases shareholder returns

A study by Huet and Associates found that organizations with higher levels of employee engagement where humor played a role outperformed similar companies on the stock market with increased shareholder returns of 19%.

5. Reduces the number of sick days

We’ve all heard that “laughter is the best medicine.” This doesn’t mean to stop taking your meds and laugh constantly, but incorporating laughter into your workplace’s leadership strategy improves overall health. The endorphins, oxytocin, and dopamine that is released into the bloodstream when we laugh counteracts the cortisol that stress releases, thus reducing sick days and increasing productivity. Studies have found that consistent laughter lowers blood pressure, increases oxygen flow, fights upper respiratory infections, and improves pain tolerance.

6. Creates new perspectives of problems

Whether it’s a difficult coworker who spends most of their day complaining or a worldwide pandemic strikes, being able to laugh about it gives us a healthier perspective. Laughing about something minimizes the psychological impact by giving ourselves power over that thing. When we laugh about something that’s “too soon,” it’s our brain’s way of saying “I haven’t seen it that way before.” If we know to laugh, it presents a bigger picture that makes adversity seem smaller.

7. Helps solve creative challenges

In such a fast-paced world, outside-of-the-box thinking is vital in workplaces, and laughter activates our creativity much better than simply telling others to “think creatively, idiot.” A University of Maryland study found that groups who were shown funny videos then solved creative challenges at a rate of 58% vs. the 30% exhibited by control groups. So have the office watch, well, The Office before a meeting where you need ideas.

If you work for an organization looking for a creative edge, take a moment to find small ways to have fun around the office: from sharing funny memes to incorporating humor into your boring slideshows, there are a myriad of ways. Above are just 7 reasons to make work the time and place to laugh, but the benefits are endless. This is why it’s time to change what it means to be “professional” and explore what it means to be “wildly unprofessional.”

6 Lessons You Can Learn From Ellen’s Apology

Pictured: Ellen in what I like to call her “Sorry Suit”

Toxic workplaces: we’ve all worked somewhere that seemed to drain our happiness, but when the place is a nationally televised talk show featuring a personality with a message of “Be kind,” it hits different.

For those who weren’t aware of the workplace toxicity reports on Ellen, here’s a quick refresher:

One current employee and 10 former staffers claimed they endured a culture of racism, fear and intimidation. They blamed senior managers on the show for allowing the behavior.

The allegations in the Buzzfeed report included former employees saying they were fired for taking time off for medical leave or bereavement. — Source: Today.com

36 former employees of the show reported “handsy” behavior, asking for sexual favors, and groping by multiple producers and higher-ups at “The Ellen DeGeneres Show.” — Source: Insider.com

This coupled with comedian Kevin T. Porter’s viral tweet thread requesting stories about Ellen being mean, it seemed as though the world was piling on Ellen DeGeneres, and rightfully so. It’s one thing to run a toxic workplace environment, it’s quite another to run a toxic workplace environment while asking your audience to be kind, which is why the stories got so much traction and #cancelellen was trending.

Here are six (plus one) lessons I learned while watching Ellen apologize.

Lesson 1: When confronted with reports of a toxic work environment, address it immediately

When Ellen returned today, she was expected to address the elephant in the room, and she did, but the Buzzfeed report was released in July, it’s now two months later. Imagine your workplace’s environment being so negative that employees reported it to your local news organization, then you disappear into your office for two months before addressing it publicly. Whether you’re the culprit of the mistreatment of others or not, it’s your job to address criticisms and complaints as though you’re the perpetrator. You set the tone. Even if you don’t have all of the answers, other people are counting on you to say admit that, and assure them with your words and actions that you’re actively pursuing a solution. I live by the quote, “This wasn’t my fault, but it’s my responsibility now,” and if you’re a leader, you should too. It gives you power, shows you’re willing to shoulder the burden of responsibility, and gives people the courage to come to you if something is stopping them from doing their jobs to their best of their abilities. During her statement, Ellen admitted to fumbling the responsibility that comes with her power — a step in the right direction.

Lesson 2: Be open to vulnerability

“Being known as ‘The Be Kind Lady’ is a tricky position to be in. So let me give you some advice out there: if anybody’s thinking of changing their title or giving yourself a nickname, do not go with ‘The Be Kind Lady.’” — Ellen DeGeneres

In a position of power, it is easy to take ourselves too seriously in order to maintain an air of confidence and control. If you make a mistake and you’re looking for forgiveness from your team, your customers, or your community, it is incredibly helpful to show your human side. We all make mistakes, and admitting that is a huge step in winning back the trust of others. By admitting that she’s not always kind, that she gets sad, mad, anxious, frustrated, and impatient, and that she’s a work in progress, Ellen delivers the message that at least she has some self-awareness — a fantastic starting point.

Lesson 3: Use humor without minimizing the situation

To open her monologue, Ellen broke the ice with a little bit of humor:

“How was everybody’s summer? Good? Mine was great!”

Then, when accepting responsibility, she did it again:

“This is the Ellen DeGeneres show, I am Ellen DeGeneres. My name is there. My name is there. My name is… on underwear.”

Some may assert that this is minimizing some of these serious allegations, but the humor is well-placed, and is mostly targeted toward herself. Though not all apologies and course corrections need a dose of humor, be sure to use it to point out your own flaws, mistakes, and vulnerabilities, but also be sure to use it as a springboard or stepping stone toward making changes.

Lesson 4: Offer gratitude openly

Though I wish she would’ve spent more time showing gratitude toward her employees, Ellen at least made mention of the people who allow her to do what she does best: make people laugh. As a leader, we need to do this every day and as much as possible, hence the italics for emphasis. We cannot reach our full potential without the contributions of others, and to help them reach their potential, be vocal about pointing out the positive impacts they have on your day, whether in public, or 1-on-1.

Lesson 5: Communicate a vision

When offering regret, admitting to mistakes, and asking for forgiveness, be sure to communicate that you’re committed to your original why. If you are mistreating employees, putting profits over people, and allowing hate in your workplace, you’ve lost your vision. When you ask yourself why your organization exists, the answer is always to serve people, and those people especially include your employees.

Lesson 6: Commit to change

“I still want to be the one hour a day that people can go to escape and laugh. I want to continue to help all the people that we help every day.” — Ellen DeGeneres

From this quote, for example, Ellen and her employees will know if she is actually committed to her vision because if they don’t feel going to work is an escape. If they don’t laugh while they’re at work, then it’s much harder to bring those things to their viewers. If your vision at your organization is to help your community, that should be the first thing on your mind when an employee is falling short of your expectations. If your actions don’t match your words, then your apology means nothing and you’ve learned nothing. We all make mistakes, but the only way to regain trust and show that you’ve grown is to act on your words.

Bonus Lesson: Follow up

I would love to see Ellen deliver a follow-up monologue stating all of the ways the working conditions have improved. Transparency is key here. If you want to mean what you say, push yourself to give updates on all of the changes you’ve made and ask for honest feedback. When people come to you with ideas, even if it seems like they’re attacking or complaining, keep in mind that they’re doing it because they want you to be better, which makes them better too. Be open to asking for help if you need it and you feel you aren’t keeping your word. Ellen’s latest stand-up special is called Relatable, and one of the most relatable things she, and you, can do as a leader is to be a vulnerable and flawed human being who needs reminders to “be kind.”

We could all use that reminder nowadays.

What If COVID-19 Isn’t A Bad Thing?

Source: Discoversociety.org

That title makes me sound like someone going into a downward spiral to madness. Don’t worry, I won’t be formulating some diabolical scheme to replace the flu vaccine with vials of COVID, but I do think this is a question we have to ask ourselves.

Sure, the effects of the virus are less than desirable, and this has shown us we have a lot of growing to do in terms of virology, our political and economic systems, and, you know, being better humans. But in calling this virus as simply “bad,” or “negative,” or a “disaster,” we limit our potential to grow beyond it. ” I’m not a lunatic — I swear — I’m not going to label this pandemic as “good” either. You see, this unexpected worldwide disruption that threw a sense of stasis into chaos is neither good nor bad. The virus doesn’t pick and choose who to infect, who to kill, and what side to take in a political debate, but our need to answer the definitive question of “good vs. bad” has skewed how we view it, feel about it, and deal with it. It also impacts people’s perceptions of other people. Somehow, a “common enemy” has created more of an “us vs. them” dynamic than the “we’re in this together” narrative nearly every marketing campaign adopted at the beginning of it all.

Nice try, Southwest Airlines — looks like we aren’t free to move around the country.

Binary thinking destroys nuance, and when dealing with a never-before-seen health crisis, nuance is needed in order for us to generate creative solutions more than ever. One of my favorite Shakespeare quotes sums it up pretty succinctly:

“There is nothing either good or bad, but thinking makes it so.”

Our brain absorbs so much data every day, we categorize it subconsciously based upon our conditioning, so when we decide that something is either good or bad, right or wrong, or Republican or Democrat, our brains search for the details that support our position, and we act on that information. This severely limits possibilities, so that if someone is arguing on behalf of a conflicting opinion, it becomes nearly impossible to see logic in their perspective. At the same time, they have no idea how you can be so daft.

What’s the solution?

When you hear yourself shove an obstacle, another person, or some opinion into the good or bad categories, stop yourself. Instead, for example, say COVID-19 is an opportunity. If you have the time, make a list of as many ways your situation can be an opportunity, and benefit from an expanded, nuanced perspective that wasn’t even a possibility moments before. Good and bad create a limited perception of the problem, but by labeling it as an opportunity, it opens our minds up to waaaaay more possibilities.

For example, COVID-19 has opened up opportunities to:

  1. Learn to be comfortable being uncomfortable
  2. Practice adapting to sudden adversity
  3. Lean into new technologies that have the power to connect people from across the globe
  4. Develop more of a sense of meaning in people’s work
  5. Work remotely, reducing commuting time that can add unnecessary stressors to people’s days
  6. Educate people on disseminating the truth of online content
  7. Start new conversations about new problems that need addressed
  8. Empathize with and be kind to others — we’re all going through this
  9. Adapt new leadership strategies that emphasize the creativity of the people around you
  10. Discover new mediums for producing content

See what I mean? This list could keep going and going and…

Except we’re so focused on outcomes, being right, and forcing abstract events into categories, that most of us aren’t even discussing how many opportunities exist right in front of our eyes. We’re just choosing not to see them.

Without adversity, there can be no growth, but if we spend all of our time cementing our own opinions with reasons why the current crisis is bad, we miss out. Take some time and ask yourself, “How is my situation an opportunity to be kind, to connect with people unlike me, to be open to new ideas, to address this obstacle differently, and to try something new?” This changes what you see, how you feel, what you do, and what you get. Like those early marketing campaigns said, “We’re all in this together.” It’s time to act like it.

Question The System, Solve The Symptoms

The world is desperate for a coronavirus cure — we want life to get back to normal, but I can’t help but feel like we haven’t exhausted all options.

Has no one tried leeches?

If you think that sounds absurd, you’re right: leeches would only alleviate the symptoms of COVID, and not address the cause.

Many of the solutions to problems that our government, medical professionals, and workplace leadership propose involve treating symptoms of problems, rather than addressing the causes. This is just as effective as using leeches to cure, well, anything.

Addressing symptoms creates short-term results, and it can serve as a stopgap to solving the actual cause of the problem, but it won’t actually solve the problem.

When I was in college, I smashed the transmission of my Saturn driving over a curb on a night of bad decisions, causing a massive fluid leak. Instead of paying for a whole new transmission, I decided to pay a mechanic to weld it back together, which stopped the leak, but a few months later, the transmission completely blew and I had to get a new car altogether. Because I wasted my resources on a short-term fix, I ended up paying more in the long run.

Now, I don’t know what “getting to the core” of our world’s health crisis is, but I do know the long-term solution to most societal problems is to overhaul our education system. Did that solution come out of left field? Maybe in terms of this post, but our current education system as it stands is hampering our human potential. We can ban guns, offer universal basic income, and elect different representatives all we want, but these are addressing the symptoms of an even greater problem.

Why?

Our education system is designed to meet the needs of the Industrial Revolution, a time when humans took on the role of robots in factories to complete specialized tasks, so schools taught students how to be compliant and fit into those roles. Now, we’re entering the automation revolution, where actual robots are taking those jobs and creating a more efficient production process. In the short-term, this may seem like a bad thing: “THEY’RE TAKING OUR JOBS!” But in the long-term, this can be an amazing development in human history because it frees up millions of people from doing repetitive, simple tasks that numbs their brains, allowing them the chance to engage the natural human inclination to do creative work. But if schools keep producing compliant humans, the only solution humans will see is, “WE NEED TO GET OUR JOBS BACK!” This outcome is nothing more than addressing a symptom created by the obsoleteness of our education system.

Humans aren’t meant to work in factories. We operate at our best when we’re working together to find novel ways to solve problems, but today’s education is a one-size-fits-all system that emphasizes output over creativity, and the importance of the individual over the group.

If you work in a factory, and an employee has a creative idea to make work more fun, the manager is bound to shoot that idea down because it means a shift in roles, and perhaps short-term losses. In fact, that employee may be viewed as a troublemaker. Our society questions the innovative individual, rather than the system that stifles their potential.

We’ve confined ourselves to a system that works against us in a 21st century economy.

We’ve confined ourselves to a system that demeans anyone who dare question that system.

We’ve confined ourselves to a system that steers people away from doing jobs that are mentally and spiritually engaging to jobs that are mentally and spiritually draining.

And this isn’t even an issue in this year’s presidential election.

Image for post
Me when I came to the above realization

Billions of people around the world don’t think they’re talented, intelligent, or creative, not because they aren’t, but because they’ve been shoved into a system that tells them they’re not.

The world is changing so rapidly that, if there isn’t a fundamental revolution in how we educate ourselves over the next decade, problems like climate change, equality, and pandemics will make today’s problems seem like child’s play. This isn’t meant to be foreboding and apocalyptic, it’s meant to be a call to action.

Education reform begins with learning how human beings think and behave, then leaning into our natural inclinations and creativity to address the problem with an actual solution: teach students how to think, howto work together, and how to engage their creativity. Once we do that, there’s no limit to our potential.

Until then, we’re stuck in a system that emphasized job titles, individualism, and output as metrics for success, while we argue over which symptoms to solve by throwing stupid amounts of money at them… we might as well be using leeches.

You’re Being Conditioned Out Of Being Human

Sir Ken Robinson: We don’t grow into creativity, we grow out of it. Or rather, we get educated out of it.

What’s the world going to look like in 50 years? Will the entire world, from continent to continent, be connected to free, unlimited wifi? Will formerly barren landscapes burst with lush, sustainably farmed crops, reducing world hunger to zero? Will there be fully green cities, running on renewable energy with carbon emissions at zero? Will there be access to healthcare for anyone who needs it, regardless of socioeconomic status, to lower mortality rates, and nearly eradicate infectious disease? Will a 94-year old Tom Brady break his own record for oldest player to win a Super Bowl MVP?

Many of you are probably thinking, “Those things are impossible,” but before you click out of this article, let me remind you that we’re in the 21st century at the dawn of the Automation Revolution, while the system in which we work and are educated is a 19th century system from the dawn of the Industrial Revolution. So, yes, in our current system, those things are impossible, but that isn’t inevitable. Our system is costing us the contribution of millions of people who spend their days driving trucks, making sales, and micromanaging their subordinates, instead of exploring their creativity to discover their true potential.

Rather than lament what isn’t, it’s vital to begin from what is, which is where the work of thinkers such as Sir Ken Robinson come into play. Though Sir Ken unfortunately passed away last week, that doesn’t mean his calls for an education revolution have to pass away with him.

His work is painfully relevant today, because many of the worlds problems stem, not from inequality, systemic racism, or capitalism (though those don’t help), but from receiving an education that doesn’t allow children to explore, play, or embrace their differences. In an industrial world, people are conditioned to be compliant, to memorize facts, and to meet quotas, but human beings are at our best when allowed to explore our creativity. Because we’re taught to not question the way things have always been done, it costs us the opportunity to find ways to make things better.

Remember the embarrassment of answering a question incorrectly in front of the class? Or when you thought you had a great idea, and you were laughed at? Think about how it felt to receive a bad grade on a test or project. In the current system, failure, being wrong, and making mistakes are the worst things a person can do. This conditions the creativity out of children, and we become a world where only 15% of people are engaged at work (Gallup) — a world where over 3 million teens have experienced a depressive episode in the last year (SAMHSA). A world where only 14% of American adults say they’re very happy (University of Chicago).

By conditioning the creativity out of people, people are becoming like the robots that will be taking human jobs, and ironically, to prepare for the incoming wave of automation, people need to be creative. As Sir Ken said in his prophetic first TED Talk from 2007,

“If you’re not prepared to be wrong, you’ll never come up with anything original. By the time they get to be adults, most kids have lost that capacity. They’ve become frightened of being wrong, and we run our companies like this — we stigmatize mistakes — and we’re now running national education systems where mistakes are the worst thing you can make. The result is that we’re educating people out of their creative capacities.

We don’t grow into creativity, we grow out of it. Or rather, we get educated out of it.”

Sir Ken Robinson

Most of you reading this aren’t kids (if you are, go outside and play, you psychopath), but that doesn’t mean you can’t take something away from this: it’s okay to be wrong. It’s okay to think outside of the box and get your ideas shot down. It’s okay to be laughed at because you think or do things differently. If we want to leave future generations a world we can be proud of, we’re going make a lot of mistakes, but with each mistake, we’ll be one step closer to a world where children are taught that it’s okay to be themselves, take risks, and make mistakes. If we don’t start taking action now, the world in 50 years won’t feel much different than the world today, and that’s not something we can be proud of.

The Pandemic May Not Be Your Fault, But It’s Your Responsibility Now

You wake up in the middle of the night – something’s not right. As your eyes adjust to the darkness and your brain comes to, you realize that it smells like something is burning.

You lay your head back down onto your pillow and hear the muffled chirps of what sounds like a smoke detector from the apartment next door.

SOMETHING IS BURNING!

You leap out of bed, suddenly completely aware of your surroundings – the stench of burning wood and plaster fills your nostrils.

The second you thrust open your door, smoke pours into your room. The bedroom door across the hall swings open – you lock eyes with your roommate, who is still in his pajamas too. There’s a fire and you have to do something fast.

“Where is the smoke coming from??”

“I don’t know!” You respond in a panic. “We’ve got to get out of here!”

“This isn’t my fault.”

“…What?”

“Don’t blame me for this.”

He crosses his arms and shakes his head, “It’s those stupid neighbors. I knew I didn’t like them, right from the moment they moved in.”

“Who cares? Let’s get out of here!”

“We gotta figure out what to do about those neighbors first.”

“Now??” He can’t be serious.

Your roommate presses a button on his phone and raises it to his ear.

“Oh, you’re calling 9-1-1.”

He raises his finger as if to shush you. You notice more smoke pouring into your apartment. It’s taking an unusually long time for the dispatcher to pick up.

“What’s going-?“

“It went to voicemail.”

“9-1-1 WENT TO-?”

He holds up his finger again.

“Hi, this is your neighbor from next door. I’m just calling to say, ‘How dare you start a fire in the middle of the night like this! My roommate and I were both sleeping, so not only are we both going to be tired tomorrow, now neither of us are going to have a chance to save our stuff! You owe us an explanation and an apology. Also, we’re not leaving until you either put out the fire, or come get us out of here. Good. Bye!”

He hangs up the phone and gives you a nod like he solved the problem. Their smoke detector continues to beep. You look up at your own smoke detector, and see it hanging from the ceiling by its wires.

“Why aren’t there batteries in the smoke detector??”

Your roommate shrugs, “The people who lived here before weren’t ready for a fire.”

“There were batteries in there when we moved in!”

“Yeah, but I didn’t like the last tenants, so I took them out.”

“Wha-?? Come on, let’s get out-“ you make a move for the front door, but he puts a hand to your chest, stopping you in your tracks.

“What are you doing?”

We didn’t start this. This is on the neighbors, so they should have to fix it.”

“THAT’S NOT HOW FIRES WORK!”

You start to cough. The smoke is becoming unbearable, you’re having trouble catching your breath, and you can barely see your roommate from just a few feet away. You get down onto your hands and knees.

“What are you doing?? Humans aren’t meant to crawl on all fours. Are you really giving up your freedom because of some stupid fire you didn’t even start?”

“WHAT ARE YOU DOING!? WE NEED TO DO SOMETHING!” You shout back up at him.

He bends down and forcefully lifts you back to your feet.

“Don’t worry,” the wall connecting your two apartments begins to glow orange, “I called the people from the building next door to let them know they can’t come into our building.”

“WHAT GOOD IS THAT GOING TO DO!?”

“Hey! This is the neighbors’ fault – you’re treating me unfairly! Here, put on this hospital mask.”

Your apartment door bursts into flame. At this point, you can’t even make out your roommate. You’re losing consciousness, so you stumble back into your bedroom, desperate to get to the window. Each step becomes more difficult than the last. The thick black smoke fills your lungs while your brain is screaming at you to breathe, but you can’t. You reach for the handle on the window, but don’t have the strength to open it. You fall to your knees, and just as you slip into the warm grasp of unconsciousness, you can hear your roommate gasp out the words, “It is what it is.”

What’s happening in the world may not be your fault, but finding a solution is your responsibility. I’m not saying that you can solve this pandemic, but I am saying that it is up to you to solve the problems that have impacted your life as a result.

Continuing to blame the “culprit,” may make you feel better in the short-term, but in order to really take control of an unfortunate situation, it is vital to ask, “What can I do now?” If the leader you’re working for, or even your elected official continues to ask, “Who’s to blame?” (I’m not naming any presidents’ names), take the initiative and do something – whether that’s approaching the person with ideas, moving on to another company, seeking out those who are actively searching for a solution, or working to elect someone else, you’ll at least feel more empowered. Starting from a state of empowerment and action is much more useful than starting from a state of victimhood. Complaining makes the problem loom larger, which actually perpetuates it, but accountability and action put you in the driver’s seat of your own life, and that’s a simple mental shift we all have the power to make.

When you ask yourself, “Who’s to blame?” What action can you take based off of that, other than blaming?

Now ask yourself, “What’s one step I can take?” or, “What’s one thing I can do?”

That shift has the power to change everything.

Put The ‘Comfort’ In ‘Discomfort’

I don’t mean to brag, but my mask collection is thriving right now. Back in March, I bought a pack of 12 different colored bandanas, and I’ve been able to pair each one of them to complete so many different ensemble combinations. They’re the accessory I never knew I needed (After typing that, I now understand why people regularly ask if I’m gay).

Speaking of an abundance of something, I have about thirty minutes of new stand-up material since the pandemic began. Most of it stems from my experience getting COVID, visiting the hospital, and how others have responded to world events. Sure, I’m still working on honing it onstage in front of socially distanced audiences, and it’s not all great yet, but the more I do it, the more I’m getting comfortable with what’s funny, what connects with people, and what doesn’t.

I haven’t done an in-person speaking presentation since the second week of March, but I have given some virtual presentations. Sure, I wish I could have a live back-and-forth with the audience and really get a feel for the energy in the “room,” but I’m learning to love the live interaction I get with Zoom’s chat feature. The last few months have been spent transitioning my speaking business to a virtual level, and it seems to be picking up some steam.

Nothing is as it was, but everything can be adjusted to. My life has turned upside down (not a breach baby joke), and now that I’ve shifted to looking for opportunities to adjust and grow, I’m finding normalcy in disruption instead of pining for normalcy.

And you can too.

That’s the beauty about us human beings: we’re incredibly resilient to change. If our ecosystem drastically shifts — say a volcano erupts, a drought strikes, or a pandemic rages — we have the ability to course correct faster than any other species. With the advent of the internet and our ease of access to an infinite amount of information, when a pandemic strikes and our way of life is disrupted, there’s an abundance of opportunities to adapt if we so choose. Our way of life is shifting to one with constantly evolving technology based in algorithms far beyond our grasp, and, within the next decade, our lives will be disrupted by this on a regular basis. COVID-19 is just a sample — a test, if you will, and I’m worried because of the amount of resistance to change I’ve witnessed.

But we’ve lived lives of general complacency, which actually works against our very own DNA.

At the dawn of the agricultural revolution some 12,000 years ago, humans were hunters and gatherers, built to adapt to daily uncertainty. “Will the weather shift and bring a great storm? Will I be bitten by a snake or eaten by a tiger? Will the herd of deer we saw yesterday still be in the valley so we can eat for the next few days?” Before humans settled down in fixed locations to farm, they were much happier, much more in-tune with their bodies and the world around them, had healthier diets, fewer instances of disease, and generally lived more rewarding lives. Anthropologists hypothesize that hunter-gatherers in the world’s most inhospitable climates worked only 35–45 hours a week and didn’t have to worry about mundane household chores (How can vacuuming be mundane when there’s the threat of getting mauled by a saber-toothed tiger?). Once humans settled down to farm, they began performing the same tasks on a daily basis, falling into mind-numbing routines. In many locales, the people depended on a limited number of crops, so that their diets actually reduced their lifespans, and they were infected by diseases originating in livestock. In today’s world, we settle down in one locale for many years at a time, enjoy the same foods, interact with the same people, and work the same jobs, sometimes doing the same task ad nauseam every day for the entirety of our adult lives.

We’re meant to explore, learn new things, and deal with daily uncertainty, yet we’ve shoehorned ourselves into a society set on status quo. Because of this, we resist uncertainty, which goes against our biology, instead of embracing who we were meant to be as a species, learning and adapting. Once a volcano erupts, early humans were quick to relocate to a safer place. Today, the volcano is this pandemic, and we’re insisting on staying in the path of a slow-moving lava stream while we choke on volcanic ash and refusing to wear masks. If we want to survive and thrive in the automation era, we can’t pine for the way the world used to be. To be happy, successful, and connected as human beings — since we’re all going through this on some level — it’s time to, not only get comfortable with discomfort, but embrace it.

Also, you too can crush the bandana-mask look.

The Dos And Don’ts Of Maintaining (And Boosting) Mask Morale At Work

Masks are now mandatory at your workplace and not everyone’s happy about it.

Regardless of where you stand on wearing a mask, the reality is that in many cases, you’re legally mandated to wear one in public, unless you’re eating or drinking, or face the consequences. It’s a minuscule disruption of the daily status quo and will have the same impact on someone’s ability to do their job as adding a new coat of paint to the office walls. Somehow, however, it has become a national talking point that has led to verbal altercations, assault, and even murder.

And murder has a tendency to lower morale.

As a leader, you have so much on your plate, and now employees are complaining about having to wear a mask while they work, while others are complaining about their coworkers who refuse to wear one.

What do you do? Here are some dos and don’ts for making sure the people in your organization are compliant while maintaining morale:

Do: Remember Human Behavior

Throughout all of history, when confronted with new ideas policies, or technology, people have a bad habit of resisting change.

You purchase new technology that’ll make their jobs easier: “I don’t want to learn this. I’m doing just fine with the technology I have.” You introduce a new policy that’ll boost morale: “That’s not the way we’ve always done it.” You hire new managers: “I’ve been here longer! They have no idea what they’re doing!” It seems like you can never win.

The goal here is to make them comfortable with the uncomfortable, and in this case, the uncomfortable is wearing a thin piece of cloth over their faces.

Don’t: Judge Or Allow Judgment Thinking

Right, wrong, good, bad, stupid, smart – it doesn’t matter how people judge the mask wearing policies. You’ll have people on all sides of the spectrum, which is a beautiful thing, but that’s not what’s important here. Focusing on people’s opinions on mask wearing and the effects of mask wearing are inconsequential to the results you are looking for.

Do: Emphasize Opportunity Thinking

Let’s just get this out of the way: mask-wearing is going to be a part of our culture for the foreseeable future, so the best option here is to just lean into it. Instead of offering our opinions based on what already is, it’s more engaging and productive to focus on how it’s an opportunity to build your brand, have fun, incorporate the mask into your work, or lean into the creativity of your coworkers. When we see something as an opportunity, there is no limit to its potential. When we see something as good, bad, etc., we create a closed-ended situation.

Don’t: Close Your Door To Complaints

Though judgment thinking isn’t as productive as opportunity thinking, it’s human nature to judge and focus on what’s wrong. If you close your door to complaints, this is a subconscious message that your door will be closed to ideas too. Open up a line of communication and guide the complainers and those who can’t stop thinking about how much this sucks away from their position toward action.

Do: Clearly Communicate That You’re On Their Side

Communicate the fact that you want them to be able to work to the best of their ability and be happy while they’re doing it. Set a hard line by saying something like, “There’s nothing I can do about mask-wearing, but I’m willing to help you find ways to make the most of this situation.” Now listen to them without responding, other than asking clarifying questions when necessary. Through the power of asking questions, guide them to the realization that this is an opportunity for them to creatively contribute to something they care about. If they have ideas, don’t shoot them down. Let them work the idea through, and if it isn’t a solid or actionable idea yet, give them the option to work it out and come back to you. The important thing here is to make sure these people feel heard and that you’re not just smiling and nodding so they leave you alone.

Do: Lean Into The Talent Of Your People To Create A Shared Experience

If you must mask, mask in style. See if you can get the okay from higher-ups to allow a mask-designing contest, where your resident artists, comedians, or fashion designers can create a mask that’s fun, fabulous, fits with the culture, or all three. This creates a shared, collaborative experience that reminds everyone, “We’re in this together.”

Don’t Cancel, Question

If everyone had the same beliefs and the same things made everyone happy, what would the world look like?

It would decidedly not look anything like today’s world — in fact, I would argue that if everyone shared the same perspective, this planet would be painfully boring. No diversity of thought means the first idea would always be the best idea, which, without any form of challenge from others, could actually end up being the idea that kills everyone.

Nowadays, with everyone being so connected through the internet and social media, we have an opportunity to explore the incredibly diverse perspectives of people across the globe. Yet, it seems that whenever someone shares their ideology, those with other ideologies instinctively attack.

I’m guilty of it too.

From comedians making insensitive jokes, to far-right purists, to Black Lives Matter activists, to opinionated lesbian feminists, there is something to learn from each of these ideologies, but the moment we say “I disagree,” we miss out on the opportunity to make a connection. Each of these people experienced their own unique upbringing and have reasons for why they behave the way they do, but our basic human nature requires us to be social and work together with the group.

The way we’re nurtured drives us away from our human nature.

It’s in our nature to explore, try new things, and work together, but we’re conditioned to stay in our lanes, hold steadfast beliefs, and value individuality. It’s like our school system taught us how to be less human.

When I see an opinion that is unlike my own, I ask, “Why?” The other person must have a reason for why they see the world differently, so instead of insulting, disparaging, or ignoring them, I’m more interested in seeing from their point of view. At worst, learning from those who don’t believe like me will expand my worldview and help me build a stronger argument in favor of my ideology. In fact, one of the best ways to make our point is to be able to argue effectively from the opposite perspective. At the very least, it will put us on similar footing, which gives us a starting point upon which we can all agree.

For example, freedom of speech is a value held dearly by most Americans, from BLM protesters to right wing militias. But when BLM protesters are being arrested, gassed, and beaten by law enforcement for exercising their right to free speech, the “Don’t Tread On Me” folks are nowhere to be found. Freedom of speech doesn’t just refer to the opinions you agree with. Perhaps, with a shared agreement that all speech much be protected, these ideologically opposed groups can come together and start a dialogue with one another.

If everyone had the same beliefs, the world would have far less dialogue and way more monologue. We learn way more when we listen to others than when we parrot our own opinions, so if you disagree with this post, feel free to contact me and ask, “Why?” because I’d love to hear your perspective too.

7 Ways To Raise Your Happiness Levels In The Middle Of A Pandemic

Happiness is a lot like baseball: you remember it from last year, you’re waiting for it to happen this year, and the further into 2020 we get, you start thinking that maybe it isn’t going to happen at all. But unlike baseball, you have the power to determine when your happiness season begins.

When you see a genuinely happy person, they make it look easy, but just like baseball, this perceived ease actually takes a lot of work. You can’t pick up a bat and glove and expect to be great at baseball on your first try. Also, why are you holding a bat and a glove at the same time? I’m starting to think you don’t even know what baseball is.

Happiness is a muscle, and with all that’s going on in the world, it doesn’t take an umpire to see why it would atrophy. With consistent daily practice of simple actions, you can finally get the hang of swinging that happiness bat without shying away from the curveballs life continually throws. (Sorry, but not sorry for all the baseball references. I miss it.) Some of these actions aren’t for you, and that’s fine. Just like it wouldn’t make sense for a pitcher to practice being a catcher, you know which actions will work in making yourself happy.

Here are 7 things you can do every day to improve your happiness levels and your mood:

1. Meditate

If you’re not good at meditation or if you’re like me when I first started doing it, (I fell asleep EVERY time and my mind would start to wander like, “Argh, baseball is on. I wonder who’s winning? It doesn’t matter – you can watch baseball any time you want,  it’s time to meditate.”

Meditation grows your left prefrontal cortex; the part of the brain responsible for making you happy. So if you meditate, you give yourself a little brain boner and you start feeling good. If you’re not sure how to meditate, there are guided meditations on Spotify and YouTube or meditation apps that’ll guide you through. Put in some earbuds undisturbed for around 20 minutes tops – you don’t want to do much longer than that, otherwise, it’s a nap.

2. Find something to look forward to

Granted, this is a little more difficult… now… but get creative with it!

Look forward to your birthday.

Look forward to the next Marvel movie.

Look forward to the next time you’re going to get laid.

Look forward to the 4th of July… 2021.

Look forward to Halloween.

Look forward to getting laid.

Just find things to look forward to!

Schedule a phone call with some friends that you haven’t talked to in a long time, and be sure to put whatever it is on your calendar as a reminder. Sometimes, the anticipation is as good as – if not better than – the actual event.

3. Commit conscious acts of kindness

Altruism decreases your stress levels and contributes to enhanced mental health. If you want to reap the psychological benefits from committing kindnesses for other people, do it deliberately and consciously; not to make yourself feel better. Do it because you ACTUALLY want to help other people. There’s a reason I’m doing this blog post, and it’s not just to entertain myself (it’s just to entertain myself). It has nothing to do with entertaining myself (it has everything to do with entertaining myself). It’s 100% not – I’m FINE. EVERYTHING’S FINE! (It’s not).

4. Infuse positivity into your surroundings

Okay, we don’t necessarily have control over ALL of our surroundings, but we can infuse them with a little positivity and some elements that make us happy. Make your desk at work more fun – whatever that means for you. Pictures of your family? Pictures of someone else’s family? Pictures of your favorite porn star? (When people come to your desk and say, “Oh, I recognize her. Why do you have HER on your desk?” You can respond, “That’s my SISTER! …My STEPsister.” That’s fun, right?) Put lots of plants in your house – make it feel like the Rainforest Café and install misters and strobe lights so it feels like a thunderstorm a few times an hour. Put “Live, laugh, love” on the wall, just so you can remind yourself to do those things. Remember what you do have control over, and adapt those things to your liking.

5. Exercise

Run, walk – I dunno – climb a tree? Do some physical activity to get your heart pumping and get endorphins flowing through your body. Are you familiar with the feeling of runner’s high? Those are endorphins, which are a great momentum booster for your day… or so I’m told (I vowed never to work out until baseball comes back).

6. Spend money (but not on stuff)

Spend money on experiences for yourself, or if you want to magnify the effect, use that money to share experiences with people that you care about.

7. Practice signature strengths

Visit viacharacter.org/character-strengths, figure out what YOUR strengths are, and think about all of the ways you’ve used them recently. Think about all of the ways you CAN use them right now. Humor is one of mine, for example. I find the funny in EVERYTHING – almost too many things. I have a podcast (You Can’t Laugh At That) based around it, I perform stand-up, so I’m always writing new jokes, and I do a keynote speaking program based around the power of humor in the workplace. Find ways to use YOUR signature strength.

Just like with baseball, continued practice at happiness makes us better at being happy, so pick just one of the seven things from above and find a way to infuse that into your day. Once you do it with one, do it with a second, and a third, and so on, until you’re so happy that you forget that it’s July and the baseball season still hasn’t started.

Play Ball!

I mean be happy!

Empathy: The Starting Point To Building A Better World

“You’ve gotta watch Breaking Bad. Watch a few episodes and it’s going to hook you.”

“What’s it about?”

“Walter White, a brilliant scientist turned chemistry teacher, gets diagnosed with cancer and starts cooking meth to pay for his treatment and support his pregnant wife and disabled son.”

“That’s not really my speed.”

My friend Scott recommends shows for me to watch all the time, and they’re usually great, so I decided to give Breaking Bad a go, even though the premise didn’t really appeal to me, but he was right: I sped through the first four seasons in about two weeks, and what really struck me was the fact that I was rooting for a man who would kill someone — even an innocent person — to “protect his family.” Why was I cheering on someone to ruin people’s lives with a drug that led to violence, greed, and the thirst for power? Why was I rooting against a well-intentioned DEA agent driven by justice to save people’s lives and get a dangerous drug off the streets? The answer: I saw myself in Walter White — not because I wanted to cook meth or murder my rivals (I like my rivals) — but because I, too, have had my back against the wall. I, too, have been doubted by even the people closest to me. So when Walter made the decision to end someone else’s life, I found myself conflicted internally because, even though I would never consider murder, I could understand what motivated Walter to do it.

And that’s something the world needs more of — not murder, but empathy. Being able to see the world through the eyes of people unlike yourself is the key to understanding why they do what they do. That’s why we love stories: we get to see the protagonist’s world through his or her eyes while rooting for them to overcome their adversities; and the well-written shows like Breaking Bad, Mad Men, or Dexter will have us rooting for the protagonist, even though he or she is willing to do some unsavory deeds to get ahead.

Now these are all fictional stories, but our capacity to empathize with the people in these shows and judge them based on why they do what they do, rather than what they do, is a skill we can use with people in the real world who are unlike us. To be able to see through the eyes of another, even if he is a diametric opposite, can help you communicate better, reach agreement, build a relationship, and even make you happier. Though you may not be willing to do what someone else has done, to be able to connect with why he does it is the first step to bringing unlike people together — a must in an increasingly connected world.

Whether you agree with me or not, chances are we both want to live better lives in a better world, and that is a great starting point for coming together and creating it.