Micromanaging? That’s SOOOOO Industrial Revolution

When I step outside in my Victorian era tailcoat, vest, and top hat, I tend to get some concerned looks, but it’s when I take a leisurely ride through the park on my comically lopsided penny-farthing that I end up on a lot of Instagram stories. Why?

I look like an idiot.

If my roommates’ parents were to take a steam-powered locomotive from San Francisco to visit Cleveland, I’d be perplexed. Doing that instead of taking a plane would be like Frodo taking the One Ring to Mordor on foot… rather than just using GIANT EAGLES. Seriously – Gandalf had giant freaking eagles at his disposal. The quest to save Middle Earth from destruction could’ve been over in days!!! Why would you take such an outdated, antiquated method of transportation when there are GIANTE FREAKING EAGLES called AIRPLANES!? You could even take Amtrak, make a stop at every single goddamned town, and still be more efficient in your travel.

It doesn’t make sense to rely on 19th century practices when there are so many better ways to do things, does it? So why do many of today’s creatively stifling management practices run on 19thcentury thinking?

With the dawn of factory work, companies relied on measurement and monitoring in order to control thousands of workers. According to the book Alive at Work: The Neuroscience of Helping Your People Love What They Do, managers created policies that stifled employees’ natural desires to explore and try new things so that they would focus on narrow tasks. This system was crucial to production and reliability, but it hampered self-expression, the ability to experiment and learn, and withered away their connection to the final product, thus eliminating meaning and engagement from work.

Now, we live in a world that’s evolving at an unprecedented rate where thinking outside of the box, taking risks, and innovation are key qualities that employees need… but the old industrial management practices are still entrenched in most workplaces.

Employees are unable to leverage their unique skills. They’re shoehorned into a system that creates stress, fear, and encourages office politics so that there are constant missed opportunities for collaboration, breakdowns in communication, and a rampant lack of meaning.

The Industrial Revolution discovered new ways to innovate technology so that people could work more efficiently, but if factories were still relying on the same machinery from 150 years ago, they’d actually be hurting their efficiency.

Most workplaces are still relying on the same management practices from 150 years ago, yet little effort has been made to change this entrenched system. Time continues to pass and we’re heading into a new, automation revolution. IT’S TIME FOR CHANGE!

There are workplaces out there that engage their people in ways that gives them the freedom to explore, take risks, make mistakes, and learn from those mistakes. This makes their teams much more innovative and their people much more fulfilled by their work, thus creating the production that Victorian era managers were looking for without the sacrifices to their employees’ humanity. These workplaces, however, are few and far between…

If advancing our technology allowed mankind to take such a giant leap forward during the Industrial Revolution, imagine how big of a leap mankind would take by advancing how we treat other people – you know, the ones who use and innovate the technology. Giving humans the opportunity to take advantage of the biological need to explore our creativity at work is our GIANT FREAKING EAGLE; let’s work together and USE IT!

Think About It:

Do you work better when you’re free to be creative or when you’re micromanaged and every part of your work is monitored?

Think of a time you were able to think outside of the box on a project: how did it engage you? How did it make you feel? Were you able to come up with solution ideas more quickly?

If you’re a leader, how can you communicate to your people that it’s okay to stretch themselves creatively and take risks? If you had just a little more creative freedom with your work, what would you do differently?

How can you spread this shift in workplace thinking at your job?

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People Are Good, But We Can Do Better

After a pretty rough week in terms of current events last week, wouldn’t it be nice to have full confidence and trust in other people to help make the world a better place?

Lately, there seems to be a growing distrust of others, especially those who are unlike us, and that’s not a world I’m comfortable living in, because it goes against our human nature.
Here’s the thing: all people are born good, so it’s our natural state of being.
The fact that we’re all inherently good is the reason we’re at the top of the food chain: we’ve come together as a species to build a system of trust and a society, and the only way we could conceivably do this is by working together. Humans are better when we have strong social ties, since teamwork is the evolutionary trait that has allowed us to rule the planet.
The way I’ve been seeing people treat one another is getting away from that and it worries me.

Once we’re born, our culture, loved ones, and education condition us and we start to lose our innate tendency to help others in lieu of developing behaviors centered around how right and righteous we are, while proving wrong those who don’t believe and act the same as us.
I want to live in a world where we focus on helping each other build better people and communities, but that’s tough to do when we’re distracted by the forces dividing us.

How do we build that world?
What if learning to work together was a part of our childhood conditioning?
I don’t mean sharing blocks and not pulling each other’s hair in preschool, I mean learning how to come together, no matter our backgrounds or if we even agree with one another, and fix problems with a focus on how each of us can help.
What if school curriculum was centered around learning about one another, learning how to communicate and have empathy, and learning how to best combine our backgrounds, skills, and knowledge to create something? What if, instead of ranking students based off of scores representing their own individual knowledge, we develop a system where the goal is for students to come together to make each other better in pursuit of a goal, say a class project, a community service, or just helping one another score better? If this was part of our upbringing – how we were conditioned – how would we, as adults, behave differently when we come across someone who isn’t like us? Would we be resistant and fearful, or excited and hopeful?
If we’re conditioned to want to help each other be better, how different would the news look? Would they be focused on human progress or the events tearing us apart?

The world I want to live in is one where people come together to understand one another so that we can learn to build better communities.
My question to you: how can you help make this world a reality?

Jobs: Created for Surviving, Updated for Thriving

Why do we work?
Why do we wake up and, day-in, day-out, put ourselves through a routine of boredom, stress, and putting on a nice face for other people? Even if you love your job, why do you do it?
We go through school in order to graduate college with a degree so that we may get a “good job,” but do we ever consider why?
Allow me to take you back to a time before jobs as we know them.
Human beings were pretty new on the scene and they were trying to figure things out. They wandered the wilderness, looking for food with the odds stacked against them. They were slow, uncoordinated, weak, fearful, and unnecessarily violent with one another.
Then, between 17-13,000 years ago, people began to communicate with one another, and it was within this communication that we brought to reality something that had never existed before: imaginary concepts. Not once before the dawn of humankind had any other creature come up with a conscious idea, and it was within the use of our newfound tool of imagination that people took a leap forward on the food chain. In this newfangled world, humans began communicating ideas back and forth on how to make survival easier, and in doing so, invented jobs.
Some of us weren’t so good at hunting, but could tell a mean story about the hunt and keep morale up.
Some of us couldn’t whittle a spear to save our life, but we could tell the difference between good and bad mushrooms.

(Have you ever seen a movie where the villain gives a glass of wine to a lowly servant to make sure it isn’t poisoned? I wonder if there was a group of people whose job it was to figure out which foraged foods were okay to eat…)

The idea of having a job was brand new, and people ran with it. Hunters, gatherers, builders, inventors, shamans, storytellers, and telemarketers (who knew?) soon populated communities, and they knew their role and the purpose of that role: survival and the survival of their families and communities.

Fast forward from this world of scarcity and struggle to survive to a world of abundance and on-demand TV.
We go to work to get paid so we can support ourselves and our families, so while it feels like we work to survive, we live in a world with abundant resources, so focus can be shifted from simply surviving to thriving.
How?
We live in a world dominated by an imaginary currency, imaginary companies, an imaginary internet, and imaginary beliefs on what it means to live a good life. If humans disappeared, none of these concepts would survive because we created them (hence “imaginary”). Since large-scale human cooperation was based on imagined concepts such as these, we have the power to create new concepts and ideas to transform our current jobs into tools that can be used to further the capabilities of people. All we have to do is share these concepts with the people around us, make this cause one that they can believe in, and hope that they share with the people around them too.
What if we looked at work as an opportunity to advance humankind and make the world a better place for our children?
I don’t know about you, but that’s way more exciting than working toward retirement.
No matter your job, you have an opportunity to create for others.
For example, when I started speaking, my focus was on getting more gigs so I could entertain, educate, and inspire more people, but it felt like something was missing. Now that I realize the value of being a creator, my focus has shifted to creating a better experience of reality for those I have the opportunity to serve. I want to create excitement and energy in others so that they use their position, whatever it may be, to create excitement and energy in even more people. By focusing on this, I get more excited and energized and work becomes more than just getting booked – it becomes a daily opportunity.
Added bonus: the more excited and energized we are, the better work we do.
What do you do for work now?
What product, service, or experience do you sell?
How does your product, service, or experience help other people thrive?
What would it look like if it helped even more people or helped the people it’s already helping even more?
How can you use your talents, skills, and the tools already at your disposal to make this a reality?
We have the power to share the idea that all of our jobs, no matter what they are, exist in order to further humankind, not to simply earn a paycheck and maintain the status quo.
Maintaining status quo breeds stagnation, and stagnation breeds disease.
What do you want to create in the world with your work? Stagnation or energy?
What do you want to inspire in others? Stagnation or energy?
It all starts with the story you tell yourself about your work.
We work to create opportunities for ourselves and others to thrive.
Pass on this story, because without sharing it, sure, we’ll survive, but what’s the point of just surviving when we have the power to elevate ourselves and thrive?

Gun Violence and the Solution That’s Right Under Our Noses

Last month, President Donald Trump and Secretary of Education Betsy DeVos hosted a roundtable discussion where they invited victims of school shootings to the White House to discuss their experiences and ideas for solutions. Regardless of your position on the president and Mrs. DeVos, this was a welcomed development in the debate over gun violence. Instead of debating, arguing, and the typical candor between politicians, real people came together to share solution ideas for a problem that has divided us for years. Not one to watch the news (or what I call “the noise” because I’m just so damn clever), I was transfixed. In a culture where we’re focused on who’s right vs. who’s wrong rather than “How can we come together to create a solution?” for once those in attendance had a common goal: create a culture of safety. Not five minutes after the meeting ended, came the hot takes from pundits and social media accounts focused again on who was right and who was wrong, why the president is an asshat, and his meeting notes, including a reminder to “hear” those voicing their concerns. We were right back to focusing on problems instead of creating solutions. In all this noise, we missed out on the solution to the problem that was offered during the meeting that doesn’t just take care of the symptoms like mental health reform, banning certain guns, or arming teachers: a cultural shift focused on how we see one another.
During this meeting, one person really stood out to me: Darrel Scott, father of Rachel Scott, who was killed in the 4/20/97 shooting at Columbine High School. This was the school shooting that brought the topic of gun violence into the national spotlight almost 21 years ago, and still, few solutions have been reached. In fact, mass shootings have only intensified, because in these twenty-plus years, Columbine has dropped out of the top 10 list for deadliest shootings (um… yay?). It’s time for new ideas, because the ideas we’ve been working with for over two decades are clearly not doing the trick. What Scott said struck a chord with me since I study and share how to create positive workplace cultures for a living. Scott has a brief opportunity to get to the core of, not only the issue of gun violence, but the issues of violence in general and the underlying lack of happiness plaguing the country. Scott isn’t just talking about it a solution, he’s actively doing something to fix the deeply rooted cause of violent behavior: a lack of human connection.
Since his daughter lost her life, Scott has founded Rachel’s Challenge,* a nonprofit on a mission to create a positive climate focused on making schools safer, more connected places where bullying and violence are replaced with kindness and respect. According to Scott, the program has touched 28 million students since its founding in 1998, has prevented 7 school shootings, prevents an average of 150 suicides a year, and has seen improvements in the schools with whom they have partnered. According to the website, this includes gains in community engagement, faculty/student relationships, leadership potential, and school climate, as well as reductions in bullying, alcohol, tobacco, and drug use. While debates rage on over whether to arm teachers, ban automatic weapons, or apply stricter background checks when purchasing a firearm, Scott, a private citizen just like me and you, free from the entanglements of bureaucracy and politics, is, putting it bluntly, getting shit done.
Scott’s solution: “We must create a culture of connectedness. We must create a culture in which our classmates become our friends.” He goes on to explain how he has seen students connect with one another and makes a fascinating point: “Every single one of these school shootings have been from young men who are disconnected.”**
In his book, Flourish: positive psychologist Martin Seligman lists positive relationships as one of the five elements of human well-being.***

“Selfish-gene theory argues that the individual is the sole unit of natural selection. Evidence shows that the group is a primary unit of natural selection.”

Sure, I have read books in the field of positive psychology that re-affirm this, but it’s through my research in other fields like leadership, history, and, yes, even improvisation that have led me to go as far as to say that a lack of human connectedness is the causation of aggression, violence, and discrimination.
From Simon Sinek in his book Leaders Eat Last:

“When we cooperate or look out for others, serotonin and oxytocin reward us with the feelings of security, fulfillment, belonging, trust, and camaraderie.”

Humans are wired to get along, but we’re conditioned to covet personal gain, which goes against this biology, and costs us opportunities to make connections, become happier, and grow exponentially. In his book Sapiens: A Brief History of Humankind, historian Yuval Noah Harrari wrote:

“Evolution favors those capable of forming strong social ties. In addition, since humans are born underdeveloped, they can be educated and socialized far greater than any other animals.”

To solve the problem of gun violence, we must create a culture focused on humans connecting with one another in order to make each other better and to make the world a better place, which is what Darrel Scott and his wife are doing with Rachel’s Challenge. I believe that the long-term solution is an overhaul of the education system where the goal is for students to learn to connect with one another and work together, rather than work separately for individual accomplishment. Until then, each of us can play a small role on creating a culture of connectedness in our own lives and circles. Though each of us as individuals has a small voice, we have an opportunity to come together and connect as a cacophony of voices on a quest to create safety, happiness, and love. It is in the pursuit of creating something we all believe in that can connect us, rather than arguing over who is right or who is wrong, which denies us the chance to create connection.
Darrel Scott is just one voice who has brought together a chorus of many voices to make a difference and bring us closer to a more human culture:
“The focus must not be just on unity or diversity, because if you focus too much on diversity, you create division. If you focus too much on unity, you’ll create compromise. But if you focus on relatedness and how you can relate with one another, then you can celebrate the diversity and you can see the unity take place. The focus really needs to be on how we can connect. That’s something our organizations have learned: how to connect students with each other, with themselves, with their teachers, and with their parents.”

Imagine the freedom of walking the streets without the fear of violence – with a feeling of confidence that every person you pass has your best interests at heart. We have the choice to focus on how this isn’t possible, which is what has been happening, or we can shift our focus onto how we can come together and create this culture. One thing you can do today is not to debate, but to listen to the ideas of others and remember that no matter who we are, we all want to feel safe and loved. How can you help make this happen and connect with others today?

“The most important decision we make is whether we believe in a friendly or hostile universe.” – Albert Einstein
“The real voyage of discovery consists not in seeking new lands, but in looking with new eyes.” – Marcel Proust
*Darrel Scott speaks at about 33:50 in this video:
https://www.denverpost.com/2018/02/21/darrell-scott-columbine-shooting-donald-trump/
** Learn more about Rachel’s Challenge and how a culture of connectedness is helping students all over the country build relationships with classmates, parents, teachers, and themselves.
***The other four are positive emotion, engagement, meaning, and accomplishment.

Creating Trumps Complaining

Guess what!?

I just got a new Macbook Pro, and boy oh boy does it feel like I’m holding the future in my hands. I mean, it’s half the size of my old computer, twice as fast, and it has Siri!!! I can finally talk to my computer! Goodbye online dating, hello Abigail!

That’s what I named her. And yes, it’s a she.

But I didn’t come on here to brag about my sexy new computer (rawr).

I came to complain about my clunky old computer, Tabitha (booooo).

I got Tabitha for Christmas in 2011, and for a nearly six-year-old Macbook, which is like 80 in people years. Up until lately, Tabitha has served me well, but all good things must come to an end.

For example, at a presentation to for an HR group in Jersey City, Tabitha decided to just flat out not work. I set everything up as usual, was geared up to start my presentation, and when I hit “begin slideshow” in PowerPoint, Tabitha thought it would be fun to play with a beachball (if you have a PC, it would’ve been an hourglass). That’s right. No matter what buttons I pressed, she simply refused to work and I was forced to give my presentation without any of the visual aids that I depend on to communicate each point to the audience.

A couple of weeks ago, I was putting together a last minute presentation with ten new slides, and PowerPoint crashed just before I saved the changes. This was at about 2 AM and I was slated to speak at 8. Want to know what stress feels like? Have you ever wanted to burn your own house down just to destroy your computer? No? Cool, because that thought ran through my mind, and I wouldn’t recommend it on a list of “Top 5 things to do on a first date.” I rebooted, begrudgingly redid the presentation until almost 6 AM, and gave the talk, but man was I wiped out.

Last week, I gave a customized, one-time-only talk to a library staff and, learning from my mistake of not saving frequently on the last presentation, I made sure to save with the frequency of a heartbeat. That is, until I got cocky working on the last slide. If you’ve ever seen one of my slideshows, you know I use eccentric animations, downloaded fonts, and detailed photoshopping. This final slide was the most detailed and active slide of the entire presentation, and took an hour to finish. “This is it!” I thought as I clicked the “Save” icon. I leaned back in my chair watching the beach ball appear on my screen, but it never went away. “Did it register that I saved?” I began to panic. I hit the command, option, escape keys in sequence to force PowerPoint to close, but nothing happened. In fact, the beach ball stopped spinning altogether, so I was forced to resort to drastic measures and turn my computer off completely. After rebooting, Tabitha answered my earlier question: it did not register that I had saved. I had 3 hours to get to the presentation located 2 hours away, so I had to do away with that slide and cut a five-minute bit out of my talk.

Each time Tabitha failed me, in the moment, I wanted to destroy her. I wanted to take her charred remains to Apple headquarters and scream, “Look what you made me do!!!” but I didn’t. After some deep breathing and meditation, I rerouted my thought process to, “What do I want to happen and what can I do to make that happen?” I didn’t scream and curse at Tabitha, demanding she work how I wanted her to work. I didn’t tweet and complain on social media, trying to get other people with computer problems to take my side. I didn’t hold a protest outside of the nearest Apple Store. All I did was ask myself “How can I take control of my results here?” and took action.

Now let’s talk about Donald Trump.

Well that took a turn.

Trump is a president whose leadership style runs contrary to everything I study, believe, and speak about. Though I don’t support his behavior, I still want him to be a successful president and make the world a better place, so I choose not to get frustrated every time he does something. Today, I noticed that congressional Democrats are working to impeach him, every day my social media is riddled with posts denouncing basically everything he does, and the media, from news commentators, to other politicians, to comedians are ridiculing his every move. Now imagine Trump as Tabitha, my old computer. If, instead of getting a new computer, I spent my time and energy shitting on my old one because she wasn’t behaving how I wanted her to behave, would I be working for or against my own interests?

But this isn’t just about Trump…

This is about Congress, your state and local leaders, the leadership at your company or organization, and even family members. If they aren’t taking the actions and producing the results you want, figure out how you can take those actions and produce those results yourself. You can’t expect to destroy your old computer and have that be the solution to the problem without getting a newer and better one. I agree, it feels great to take your anger out, but how much better will it feel when you take positive action to make a difference? The Republicans’ strategy from 2009-2017 was to actively work against Obama, but did that help them achieve their goals and make the world a better place? Their destructive take on political strategy has led to little creation and even more division. Now the Democrats are making the same mistake, and following the examples set by our leaders, so are many people across the country.

Instead of complaining, start creating.

For example, if you’re pissed that Trump is rolling back environmental regulations, find a way to make an impact at your company or in your community by working together with other people who believe in your cause to ensure you live and work in a clean environment. Get a job with an organization focused on creating a cleaner, greener world. Complaining and trashing your old computer isn’t going to get you a new one, but figuring out how to get a new one, then going out and doing it is. Ask yourself:

“What can I do to make the world, my community, my company, or my home a better place?” and instead of focusing on destroying the old way, make a list of actions you can take, and create something new and better. Change always begins with the people, but if we’re so focused on destroying our old computer, how can we expect to come together to get a new one?

How We Can Learn from Our Evolution

Have you ever read a book, watched a TED Talk, or heard a quote that made you take a step back and ponder the meaning of your existence? Check out this excerpt from Sapiens: A Brief History of Humankind by Israeli historian Yuval Noah Harari:

“The evolution of animals to get to where they are on the food chain took hundreds of millions of years constantly checking and balancing so that one species wasn’t dominant. Humans jumped from the middle to the top in such a short time, ecosystems didn’t get much of a chance to evolve along with them. Moreover, humans also failed to adjust. Having so recently been one of the underdogs of the savanna, we are full of fear and anxieties over our position, which makes us doubly cruel and dangerous. Many historical calamities, from deadly wars to ecological catastrophes have resulted from this overhasty jump…”

If you’ve ever wondered why humans can be such dicks, it’s because we haven’t had time to mature yet! As a species, we’re still in the snapping bra straps, giving Indian rug burns, harassing people for being overweight phase of life while we’re at home worrying we’re not good enough, insecure about our own status as the cool kid. Still, that’s no excuse for the way we’ve been acting lately. We’re at the top of the food chain, and unless Earth is invaded by the Yautja species from the Predator movies, that’s never going to change… unless we decide to dethrone ourselves.

“Tolerance is not a trait of sapiens. In modern days, as simple a difference as skin color, dialect, and religion has been enough to prompt one group of sapiens to set about and destroy another group.”

Whoa.

We’re so worried about losing our spot as the coolest kid in class, we kill people who are different than us because they’re “threatening us.” It’s not politics, religion, or skin color that cause violent conflicts, these are surface issues. Deep down, it’s our evolutionary software telling us that everyone unlike us is trying to murder us.

The good news is that we reached the top of the food chain, not because we made weapons and killed all of the other predators, but because we developed a brain that allows us to learn from our mistakes and plan for the future, and we also learned to work as a team to overcome obstacles. Our physical adaptations worked against us so hard, that the only ways to adapt was using our brains to learn and plan and teamwork. Think about it:

· We have no fur to protect us from the cold

· We’re slower than most of our predators

· We can climb trees, but we’re not exactly great at it

· Our nails and teeth are barely butter-knife-sharp

· Our children aren’t self-sufficient until they’re basically teenagers, sometimes later

So how do we overcome our self-destructive behaviors?

Knowing that humanity is the greatest risk to humanity’s success is a great place to start. Whether it’s violence, greed, or a basic “I’m-better-than-you” mentality, these behaviors are a result of our hardwired insecurity. To overcome them, just like we overcame predators and unfriendly climates, we need to take full advantage of our evolutionary adaptations:

1. Learn from mistakes and plan for a better future

2. Work as a team to overcome obstacles

Though our insecurities lead to the differences dividing us, it’s these different perspectives, life experiences, and talents working in unison toward a common vision that will better our planet, better each other, and better our species as a whole.

IF WE CONTINUE ON THE “I’M RIGHT, YOU’RE WRONG” PATH, HUMANS ARE GOING TO KEEP FEELING THREATENED, AND WHEN HUMANS FEEL THREATENED, WE KILL EVERYTHING.

That’s just stating a historical fact.

Let’s learn from our past, imagine a better future, and work together right now to start making that happen because there’s no reason to feel insecure; we’re the cool kids around here and we aren’t moving down the food chain anytime soon.