Micromanaging? That’s SOOOOO Industrial Revolution

When I step outside in my Victorian era tailcoat, vest, and top hat, I tend to get some concerned looks, but it’s when I take a leisurely ride through the park on my comically lopsided penny-farthing that I end up on a lot of Instagram stories. Why?

I look like an idiot.

If my roommates’ parents were to take a steam-powered locomotive from San Francisco to visit Cleveland, I’d be perplexed. Doing that instead of taking a plane would be like Frodo taking the One Ring to Mordor on foot… rather than just using GIANT EAGLES. Seriously – Gandalf had giant freaking eagles at his disposal. The quest to save Middle Earth from destruction could’ve been over in days!!! Why would you take such an outdated, antiquated method of transportation when there are GIANTE FREAKING EAGLES called AIRPLANES!? You could even take Amtrak, make a stop at every single goddamned town, and still be more efficient in your travel.

It doesn’t make sense to rely on 19th century practices when there are so many better ways to do things, does it? So why do many of today’s creatively stifling management practices run on 19thcentury thinking?

With the dawn of factory work, companies relied on measurement and monitoring in order to control thousands of workers. According to the book Alive at Work: The Neuroscience of Helping Your People Love What They Do, managers created policies that stifled employees’ natural desires to explore and try new things so that they would focus on narrow tasks. This system was crucial to production and reliability, but it hampered self-expression, the ability to experiment and learn, and withered away their connection to the final product, thus eliminating meaning and engagement from work.

Now, we live in a world that’s evolving at an unprecedented rate where thinking outside of the box, taking risks, and innovation are key qualities that employees need… but the old industrial management practices are still entrenched in most workplaces.

Employees are unable to leverage their unique skills. They’re shoehorned into a system that creates stress, fear, and encourages office politics so that there are constant missed opportunities for collaboration, breakdowns in communication, and a rampant lack of meaning.

The Industrial Revolution discovered new ways to innovate technology so that people could work more efficiently, but if factories were still relying on the same machinery from 150 years ago, they’d actually be hurting their efficiency.

Most workplaces are still relying on the same management practices from 150 years ago, yet little effort has been made to change this entrenched system. Time continues to pass and we’re heading into a new, automation revolution. IT’S TIME FOR CHANGE!

There are workplaces out there that engage their people in ways that gives them the freedom to explore, take risks, make mistakes, and learn from those mistakes. This makes their teams much more innovative and their people much more fulfilled by their work, thus creating the production that Victorian era managers were looking for without the sacrifices to their employees’ humanity. These workplaces, however, are few and far between…

If advancing our technology allowed mankind to take such a giant leap forward during the Industrial Revolution, imagine how big of a leap mankind would take by advancing how we treat other people – you know, the ones who use and innovate the technology. Giving humans the opportunity to take advantage of the biological need to explore our creativity at work is our GIANT FREAKING EAGLE; let’s work together and USE IT!

Think About It:

Do you work better when you’re free to be creative or when you’re micromanaged and every part of your work is monitored?

Think of a time you were able to think outside of the box on a project: how did it engage you? How did it make you feel? Were you able to come up with solution ideas more quickly?

If you’re a leader, how can you communicate to your people that it’s okay to stretch themselves creatively and take risks? If you had just a little more creative freedom with your work, what would you do differently?

How can you spread this shift in workplace thinking at your job?

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People Are Good, But We Can Do Better

After a pretty rough week in terms of current events last week, wouldn’t it be nice to have full confidence and trust in other people to help make the world a better place?

Lately, there seems to be a growing distrust of others, especially those who are unlike us, and that’s not a world I’m comfortable living in, because it goes against our human nature.
Here’s the thing: all people are born good, so it’s our natural state of being.
The fact that we’re all inherently good is the reason we’re at the top of the food chain: we’ve come together as a species to build a system of trust and a society, and the only way we could conceivably do this is by working together. Humans are better when we have strong social ties, since teamwork is the evolutionary trait that has allowed us to rule the planet.
The way I’ve been seeing people treat one another is getting away from that and it worries me.

Once we’re born, our culture, loved ones, and education condition us and we start to lose our innate tendency to help others in lieu of developing behaviors centered around how right and righteous we are, while proving wrong those who don’t believe and act the same as us.
I want to live in a world where we focus on helping each other build better people and communities, but that’s tough to do when we’re distracted by the forces dividing us.

How do we build that world?
What if learning to work together was a part of our childhood conditioning?
I don’t mean sharing blocks and not pulling each other’s hair in preschool, I mean learning how to come together, no matter our backgrounds or if we even agree with one another, and fix problems with a focus on how each of us can help.
What if school curriculum was centered around learning about one another, learning how to communicate and have empathy, and learning how to best combine our backgrounds, skills, and knowledge to create something? What if, instead of ranking students based off of scores representing their own individual knowledge, we develop a system where the goal is for students to come together to make each other better in pursuit of a goal, say a class project, a community service, or just helping one another score better? If this was part of our upbringing – how we were conditioned – how would we, as adults, behave differently when we come across someone who isn’t like us? Would we be resistant and fearful, or excited and hopeful?
If we’re conditioned to want to help each other be better, how different would the news look? Would they be focused on human progress or the events tearing us apart?

The world I want to live in is one where people come together to understand one another so that we can learn to build better communities.
My question to you: how can you help make this world a reality?

Jobs: Created for Surviving, Updated for Thriving

Why do we work?
Why do we wake up and, day-in, day-out, put ourselves through a routine of boredom, stress, and putting on a nice face for other people? Even if you love your job, why do you do it?
We go through school in order to graduate college with a degree so that we may get a “good job,” but do we ever consider why?
Allow me to take you back to a time before jobs as we know them.
Human beings were pretty new on the scene and they were trying to figure things out. They wandered the wilderness, looking for food with the odds stacked against them. They were slow, uncoordinated, weak, fearful, and unnecessarily violent with one another.
Then, between 17-13,000 years ago, people began to communicate with one another, and it was within this communication that we brought to reality something that had never existed before: imaginary concepts. Not once before the dawn of humankind had any other creature come up with a conscious idea, and it was within the use of our newfound tool of imagination that people took a leap forward on the food chain. In this newfangled world, humans began communicating ideas back and forth on how to make survival easier, and in doing so, invented jobs.
Some of us weren’t so good at hunting, but could tell a mean story about the hunt and keep morale up.
Some of us couldn’t whittle a spear to save our life, but we could tell the difference between good and bad mushrooms.

(Have you ever seen a movie where the villain gives a glass of wine to a lowly servant to make sure it isn’t poisoned? I wonder if there was a group of people whose job it was to figure out which foraged foods were okay to eat…)

The idea of having a job was brand new, and people ran with it. Hunters, gatherers, builders, inventors, shamans, storytellers, and telemarketers (who knew?) soon populated communities, and they knew their role and the purpose of that role: survival and the survival of their families and communities.

Fast forward from this world of scarcity and struggle to survive to a world of abundance and on-demand TV.
We go to work to get paid so we can support ourselves and our families, so while it feels like we work to survive, we live in a world with abundant resources, so focus can be shifted from simply surviving to thriving.
How?
We live in a world dominated by an imaginary currency, imaginary companies, an imaginary internet, and imaginary beliefs on what it means to live a good life. If humans disappeared, none of these concepts would survive because we created them (hence “imaginary”). Since large-scale human cooperation was based on imagined concepts such as these, we have the power to create new concepts and ideas to transform our current jobs into tools that can be used to further the capabilities of people. All we have to do is share these concepts with the people around us, make this cause one that they can believe in, and hope that they share with the people around them too.
What if we looked at work as an opportunity to advance humankind and make the world a better place for our children?
I don’t know about you, but that’s way more exciting than working toward retirement.
No matter your job, you have an opportunity to create for others.
For example, when I started speaking, my focus was on getting more gigs so I could entertain, educate, and inspire more people, but it felt like something was missing. Now that I realize the value of being a creator, my focus has shifted to creating a better experience of reality for those I have the opportunity to serve. I want to create excitement and energy in others so that they use their position, whatever it may be, to create excitement and energy in even more people. By focusing on this, I get more excited and energized and work becomes more than just getting booked – it becomes a daily opportunity.
Added bonus: the more excited and energized we are, the better work we do.
What do you do for work now?
What product, service, or experience do you sell?
How does your product, service, or experience help other people thrive?
What would it look like if it helped even more people or helped the people it’s already helping even more?
How can you use your talents, skills, and the tools already at your disposal to make this a reality?
We have the power to share the idea that all of our jobs, no matter what they are, exist in order to further humankind, not to simply earn a paycheck and maintain the status quo.
Maintaining status quo breeds stagnation, and stagnation breeds disease.
What do you want to create in the world with your work? Stagnation or energy?
What do you want to inspire in others? Stagnation or energy?
It all starts with the story you tell yourself about your work.
We work to create opportunities for ourselves and others to thrive.
Pass on this story, because without sharing it, sure, we’ll survive, but what’s the point of just surviving when we have the power to elevate ourselves and thrive?

Rejection is Feedback and Feedback is an Opportunity

“[We are] going to rescind our request to have you speak to [us].”
I stared blankly at the text of the email, mouth agape.
“This has never happened to me,” I thought aloud. “What did I do?”
I kept reading.
“Eight members of our chapter were in attendance and all were offended by your presentation,” the email continued.
“Offended? I was trying to make you laugh!” My fight-or-flight response had kicked in, but before I found myself going off on a tangent, I decided to continue reading to learn more.
“Specifically, you told a ‘dick’ joke.”
Ah… that’s fair. Using my character, Perspective Detective Dick Ransom’s first name strategically for laughs is admittedly juvenile, but it’s something that people remember. The premise of the bit is based around the fact that when we blame the circumstances or other people when we fall short of our goals, so we should “become a Dick” because “we all have a little Dick inside of us.”

Later in the email, he writes “I won’t comment on the rest of your presentation.” This is what hurt me most, not because they didn’t enjoy my presentation, but because once the Dick joke was on the table, they missed out on the message of the rest of the presentation.

That’s on me.

My talks aren’t your standard HR presentation because the current business climate is mired in complacency, so I take some risks – some pay off and some don’t, which I live with. The key, though is to analyze where I am and ask, “Is where I am better than where I was before this?” To get a more accurate answer, it’s vital to consider all feedback from other perspectives. I only have one way of looking at my reality – my own – so I admittedly have a bit of a bias. However, when other people say to me, “We were offended by your presentation,” that’s a sign that, instead of resisting their POV and getting hostile, I have an opportunity to consider another perspective.

I can’t possibly follow through on all feedback given to me, but I can at least listen, appreciate the fact that someone is willing to take a risk to even give me the feedback, and consider what to do next. My aim is to always improve in some way after every presentation I give, and in order to do that, it’s important to listen. This is as true for me as it is for all of you – even if no one approaches you and says, “Hey, here’s my feedback,” if you listen to the world around you by
-evaluating where you are vs. where you want to be
-paying close attention to the nonverbal clues of others
-considering the perspectives of those who do offer explicit feedback
you’ll learn more than you ever would simply looking through your own eyes.

Though another group approached me after the presentation about speaking at one of their upcoming meetings because they enjoyed the presentation and felt motivated (proof that multiple people can see the exact same thing but get something completely different out of it), my aim is to leave everyone feeling better when they see one of my talks. I don’t expect everyone to leap out of their seats and change the world when they leave, but at the very least, I want people to have laughed and felt good. To have not been able to do that for one group leaves me in a state of self-examination where I realize that “I too have a little Detective Dick in me,” now it’s up to me to figure out how I can do better next time, and it’s all thanks to feedback.

“Rejection is just feedback designed to show you how to be better.”

2017 Lesson 2: Expand Your Horizons

2017 was an incredibly rewarding year. Why? I decided to go outside of my comfort zone on several occasions, and man am I glad I did. The one thing I did that really stretched me was a cross-country road trip from Cleveland to Boise and back. Driving cross-country was something I’ve always wanted to do, but never got around to because:
· “I don’t have the money”
· “I don’t have the time”
· “Where would I stay?”
· “I don’t know anyone”
· “I don’t know if my car can make it”
One day in March, I decided to say, “Fuck those fears. I’m doing this.” I reached out to several human resources associations, chambers of commerce, young professionals groups, leadership conferences, and nonprofits about speaking at upcoming events, not sure whether or not they’d throw my email in the SPAM folder or actually listen to what I had to say. Thankfully, out of the nearly 100 emails I sent, I got a few responses, but none of them could afford to cover my full travel expenses. Sure, I was offered a few hundred dollars, but driving over 4,000 miles was going to cost quite a bit of coin. Gas, lodging, tolls, and food on top of my usual bills without really getting a paycheck over two weeks was going to set me back financially, and though I was hesitant, I decided I would figure it out.

Holy shit am I glad I did.

Instead of focusing on why I wouldn’t be able to afford the time on the road, I shifted my focus to what I could do to make it happen and how rewarding of a trip it would be. I ended up booking three speaking engagements (Twin Falls, ID, Emmett, ID, and St. Louis, MO), none of whom could cover my expenses, but dammit I was going to get this done. As far as lodging, I ended up meeting some cool people online via CouchSurfing, a social networking community of people sharing their couches in exchange for meeting new people and hearing their stories – something I really value. My 2010 Honda Accord, Rachaeloaoeoioe (Pronounced “Rachel.” All of the extra vowels are silent), was exchanged for a brand new 2016 Accord, Schoaoeoioeron (Pronounced “Sharon.” Again, all of the extra vowels are silent), at only a small increase in my monthly car payment – definitely manageable. Now that I had destinations, knew where I was going to stay, with people I knew (through the internet), in a car I trusted not to explode on me, it was time to go.

I won’t bore you with the moment-by-moment details of the trip, but it was one of the most rewarding experiences of my life. I:
· Met new people and made new friends in Iowa City, Boulder, Twin Falls, Boise, St. Louis, and Indianapolis.
· Learned all kinds of new things from someone who travels to Jordan to teach English as a second language, an opera singer who would rather be the roots of the tree than the leaves (a valuable lesson), a psychology major who left the comfort of her 9-5 to open a hostel and meet travelers from around the world, a financial planner focused on expanding his network and providing support to entrepreneurs and “gamechangers” in Boise, a teacher with a new perspective on how to look at problem students, and a dude who really loves craft beer.
· Meditated miles away from other humans beneath a sky filled with stars in the deafening silence of the mountains of Idaho, and had a serendipitous shooting star experience confirming to myself spiritually that I was in the right place at the right time.
· Witnessed an event so funny and out-of-the-ordinary, it immediately inspired me to write a comedy sketch about it, did, and ended up shooting and releasing it last month: https://youtu.be/T9iJ-yMaIBs
· Gained an appreciation for how infinite life and the universe is and how insignificant our problems really are while driving through the sheer vastness of the mountains, plains, and desert of Idaho, Colorado, Wyoming, Utah, Nebraska, and Kansas.
· Booked a fully paid presentation based off of my presentation in Twin Falls and ensured a second trip cross-country next May.

…All of this because I chose to expand my horizons. The next time I start feeling fear when it comes to doing something new and risky, I’ll always remember what I felt before taking this trip. Now, the fears seem so insignificant compared to what I gained from choosing to expand my horizons. Because I made that choice, I expanded myself as a person when it comes to confidence, spirituality, and emotional strength, in ways I couldn’t imagine beforehand.

What risks are you afraid of taking? Is there something you want to do this year that you’ve been hesitant about? Take it from me, it’s way more worth it to say, “Fuck those fears, I’m doing this,” and then focus on what you can do to make it happen instead of what’s stopping you from doing it.

2018 Prediction #2: There won’t be a Babe 3

Sorry, Babe fans, but it’s been 20 years since Babe: Pig in the City and the demand just isn’t there. Sure there are underground cults worshipping the first two films and hoping that one day a reboot will resurface, but that little pig just doesn’t have the drawing power of a Jurassic Park, Star Wars, or – oh, for fuck’s sake – ANOTHER TRANSFORMERS MOVIE!?
Anyway, I’d bet all of my bacon that Babe isn’t making the comeback we all hoped. Sorry to smoke your sausage.

How We Can Learn from Our Evolution

Have you ever read a book, watched a TED Talk, or heard a quote that made you take a step back and ponder the meaning of your existence? Check out this excerpt from Sapiens: A Brief History of Humankind by Israeli historian Yuval Noah Harari:

“The evolution of animals to get to where they are on the food chain took hundreds of millions of years constantly checking and balancing so that one species wasn’t dominant. Humans jumped from the middle to the top in such a short time, ecosystems didn’t get much of a chance to evolve along with them. Moreover, humans also failed to adjust. Having so recently been one of the underdogs of the savanna, we are full of fear and anxieties over our position, which makes us doubly cruel and dangerous. Many historical calamities, from deadly wars to ecological catastrophes have resulted from this overhasty jump…”

If you’ve ever wondered why humans can be such dicks, it’s because we haven’t had time to mature yet! As a species, we’re still in the snapping bra straps, giving Indian rug burns, harassing people for being overweight phase of life while we’re at home worrying we’re not good enough, insecure about our own status as the cool kid. Still, that’s no excuse for the way we’ve been acting lately. We’re at the top of the food chain, and unless Earth is invaded by the Yautja species from the Predator movies, that’s never going to change… unless we decide to dethrone ourselves.

“Tolerance is not a trait of sapiens. In modern days, as simple a difference as skin color, dialect, and religion has been enough to prompt one group of sapiens to set about and destroy another group.”

Whoa.

We’re so worried about losing our spot as the coolest kid in class, we kill people who are different than us because they’re “threatening us.” It’s not politics, religion, or skin color that cause violent conflicts, these are surface issues. Deep down, it’s our evolutionary software telling us that everyone unlike us is trying to murder us.

The good news is that we reached the top of the food chain, not because we made weapons and killed all of the other predators, but because we developed a brain that allows us to learn from our mistakes and plan for the future, and we also learned to work as a team to overcome obstacles. Our physical adaptations worked against us so hard, that the only ways to adapt was using our brains to learn and plan and teamwork. Think about it:

· We have no fur to protect us from the cold

· We’re slower than most of our predators

· We can climb trees, but we’re not exactly great at it

· Our nails and teeth are barely butter-knife-sharp

· Our children aren’t self-sufficient until they’re basically teenagers, sometimes later

So how do we overcome our self-destructive behaviors?

Knowing that humanity is the greatest risk to humanity’s success is a great place to start. Whether it’s violence, greed, or a basic “I’m-better-than-you” mentality, these behaviors are a result of our hardwired insecurity. To overcome them, just like we overcame predators and unfriendly climates, we need to take full advantage of our evolutionary adaptations:

1. Learn from mistakes and plan for a better future

2. Work as a team to overcome obstacles

Though our insecurities lead to the differences dividing us, it’s these different perspectives, life experiences, and talents working in unison toward a common vision that will better our planet, better each other, and better our species as a whole.

IF WE CONTINUE ON THE “I’M RIGHT, YOU’RE WRONG” PATH, HUMANS ARE GOING TO KEEP FEELING THREATENED, AND WHEN HUMANS FEEL THREATENED, WE KILL EVERYTHING.

That’s just stating a historical fact.

Let’s learn from our past, imagine a better future, and work together right now to start making that happen because there’s no reason to feel insecure; we’re the cool kids around here and we aren’t moving down the food chain anytime soon.