6 Lessons You Can Learn From Ellen’s Apology

Pictured: Ellen in what I like to call her “Sorry Suit”

Toxic workplaces: we’ve all worked somewhere that seemed to drain our happiness, but when the place is a nationally televised talk show featuring a personality with a message of “Be kind,” it hits different.

For those who weren’t aware of the workplace toxicity reports on Ellen, here’s a quick refresher:

One current employee and 10 former staffers claimed they endured a culture of racism, fear and intimidation. They blamed senior managers on the show for allowing the behavior.

The allegations in the Buzzfeed report included former employees saying they were fired for taking time off for medical leave or bereavement. — Source: Today.com

36 former employees of the show reported “handsy” behavior, asking for sexual favors, and groping by multiple producers and higher-ups at “The Ellen DeGeneres Show.” — Source: Insider.com

This coupled with comedian Kevin T. Porter’s viral tweet thread requesting stories about Ellen being mean, it seemed as though the world was piling on Ellen DeGeneres, and rightfully so. It’s one thing to run a toxic workplace environment, it’s quite another to run a toxic workplace environment while asking your audience to be kind, which is why the stories got so much traction and #cancelellen was trending.

Here are six (plus one) lessons I learned while watching Ellen apologize.

Lesson 1: When confronted with reports of a toxic work environment, address it immediately

When Ellen returned today, she was expected to address the elephant in the room, and she did, but the Buzzfeed report was released in July, it’s now two months later. Imagine your workplace’s environment being so negative that employees reported it to your local news organization, then you disappear into your office for two months before addressing it publicly. Whether you’re the culprit of the mistreatment of others or not, it’s your job to address criticisms and complaints as though you’re the perpetrator. You set the tone. Even if you don’t have all of the answers, other people are counting on you to say admit that, and assure them with your words and actions that you’re actively pursuing a solution. I live by the quote, “This wasn’t my fault, but it’s my responsibility now,” and if you’re a leader, you should too. It gives you power, shows you’re willing to shoulder the burden of responsibility, and gives people the courage to come to you if something is stopping them from doing their jobs to their best of their abilities. During her statement, Ellen admitted to fumbling the responsibility that comes with her power — a step in the right direction.

Lesson 2: Be open to vulnerability

“Being known as ‘The Be Kind Lady’ is a tricky position to be in. So let me give you some advice out there: if anybody’s thinking of changing their title or giving yourself a nickname, do not go with ‘The Be Kind Lady.’” — Ellen DeGeneres

In a position of power, it is easy to take ourselves too seriously in order to maintain an air of confidence and control. If you make a mistake and you’re looking for forgiveness from your team, your customers, or your community, it is incredibly helpful to show your human side. We all make mistakes, and admitting that is a huge step in winning back the trust of others. By admitting that she’s not always kind, that she gets sad, mad, anxious, frustrated, and impatient, and that she’s a work in progress, Ellen delivers the message that at least she has some self-awareness — a fantastic starting point.

Lesson 3: Use humor without minimizing the situation

To open her monologue, Ellen broke the ice with a little bit of humor:

“How was everybody’s summer? Good? Mine was great!”

Then, when accepting responsibility, she did it again:

“This is the Ellen DeGeneres show, I am Ellen DeGeneres. My name is there. My name is there. My name is… on underwear.”

Some may assert that this is minimizing some of these serious allegations, but the humor is well-placed, and is mostly targeted toward herself. Though not all apologies and course corrections need a dose of humor, be sure to use it to point out your own flaws, mistakes, and vulnerabilities, but also be sure to use it as a springboard or stepping stone toward making changes.

Lesson 4: Offer gratitude openly

Though I wish she would’ve spent more time showing gratitude toward her employees, Ellen at least made mention of the people who allow her to do what she does best: make people laugh. As a leader, we need to do this every day and as much as possible, hence the italics for emphasis. We cannot reach our full potential without the contributions of others, and to help them reach their potential, be vocal about pointing out the positive impacts they have on your day, whether in public, or 1-on-1.

Lesson 5: Communicate a vision

When offering regret, admitting to mistakes, and asking for forgiveness, be sure to communicate that you’re committed to your original why. If you are mistreating employees, putting profits over people, and allowing hate in your workplace, you’ve lost your vision. When you ask yourself why your organization exists, the answer is always to serve people, and those people especially include your employees.

Lesson 6: Commit to change

“I still want to be the one hour a day that people can go to escape and laugh. I want to continue to help all the people that we help every day.” — Ellen DeGeneres

From this quote, for example, Ellen and her employees will know if she is actually committed to her vision because if they don’t feel going to work is an escape. If they don’t laugh while they’re at work, then it’s much harder to bring those things to their viewers. If your vision at your organization is to help your community, that should be the first thing on your mind when an employee is falling short of your expectations. If your actions don’t match your words, then your apology means nothing and you’ve learned nothing. We all make mistakes, but the only way to regain trust and show that you’ve grown is to act on your words.

Bonus Lesson: Follow up

I would love to see Ellen deliver a follow-up monologue stating all of the ways the working conditions have improved. Transparency is key here. If you want to mean what you say, push yourself to give updates on all of the changes you’ve made and ask for honest feedback. When people come to you with ideas, even if it seems like they’re attacking or complaining, keep in mind that they’re doing it because they want you to be better, which makes them better too. Be open to asking for help if you need it and you feel you aren’t keeping your word. Ellen’s latest stand-up special is called Relatable, and one of the most relatable things she, and you, can do as a leader is to be a vulnerable and flawed human being who needs reminders to “be kind.”

We could all use that reminder nowadays.

Question The System, Solve The Symptoms

The world is desperate for a coronavirus cure — we want life to get back to normal, but I can’t help but feel like we haven’t exhausted all options.

Has no one tried leeches?

If you think that sounds absurd, you’re right: leeches would only alleviate the symptoms of COVID, and not address the cause.

Many of the solutions to problems that our government, medical professionals, and workplace leadership propose involve treating symptoms of problems, rather than addressing the causes. This is just as effective as using leeches to cure, well, anything.

Addressing symptoms creates short-term results, and it can serve as a stopgap to solving the actual cause of the problem, but it won’t actually solve the problem.

When I was in college, I smashed the transmission of my Saturn driving over a curb on a night of bad decisions, causing a massive fluid leak. Instead of paying for a whole new transmission, I decided to pay a mechanic to weld it back together, which stopped the leak, but a few months later, the transmission completely blew and I had to get a new car altogether. Because I wasted my resources on a short-term fix, I ended up paying more in the long run.

Now, I don’t know what “getting to the core” of our world’s health crisis is, but I do know the long-term solution to most societal problems is to overhaul our education system. Did that solution come out of left field? Maybe in terms of this post, but our current education system as it stands is hampering our human potential. We can ban guns, offer universal basic income, and elect different representatives all we want, but these are addressing the symptoms of an even greater problem.

Why?

Our education system is designed to meet the needs of the Industrial Revolution, a time when humans took on the role of robots in factories to complete specialized tasks, so schools taught students how to be compliant and fit into those roles. Now, we’re entering the automation revolution, where actual robots are taking those jobs and creating a more efficient production process. In the short-term, this may seem like a bad thing: “THEY’RE TAKING OUR JOBS!” But in the long-term, this can be an amazing development in human history because it frees up millions of people from doing repetitive, simple tasks that numbs their brains, allowing them the chance to engage the natural human inclination to do creative work. But if schools keep producing compliant humans, the only solution humans will see is, “WE NEED TO GET OUR JOBS BACK!” This outcome is nothing more than addressing a symptom created by the obsoleteness of our education system.

Humans aren’t meant to work in factories. We operate at our best when we’re working together to find novel ways to solve problems, but today’s education is a one-size-fits-all system that emphasizes output over creativity, and the importance of the individual over the group.

If you work in a factory, and an employee has a creative idea to make work more fun, the manager is bound to shoot that idea down because it means a shift in roles, and perhaps short-term losses. In fact, that employee may be viewed as a troublemaker. Our society questions the innovative individual, rather than the system that stifles their potential.

We’ve confined ourselves to a system that works against us in a 21st century economy.

We’ve confined ourselves to a system that demeans anyone who dare question that system.

We’ve confined ourselves to a system that steers people away from doing jobs that are mentally and spiritually engaging to jobs that are mentally and spiritually draining.

And this isn’t even an issue in this year’s presidential election.

Image for post
Me when I came to the above realization

Billions of people around the world don’t think they’re talented, intelligent, or creative, not because they aren’t, but because they’ve been shoved into a system that tells them they’re not.

The world is changing so rapidly that, if there isn’t a fundamental revolution in how we educate ourselves over the next decade, problems like climate change, equality, and pandemics will make today’s problems seem like child’s play. This isn’t meant to be foreboding and apocalyptic, it’s meant to be a call to action.

Education reform begins with learning how human beings think and behave, then leaning into our natural inclinations and creativity to address the problem with an actual solution: teach students how to think, howto work together, and how to engage their creativity. Once we do that, there’s no limit to our potential.

Until then, we’re stuck in a system that emphasized job titles, individualism, and output as metrics for success, while we argue over which symptoms to solve by throwing stupid amounts of money at them… we might as well be using leeches.

You’re Being Conditioned Out Of Being Human

Sir Ken Robinson: We don’t grow into creativity, we grow out of it. Or rather, we get educated out of it.

What’s the world going to look like in 50 years? Will the entire world, from continent to continent, be connected to free, unlimited wifi? Will formerly barren landscapes burst with lush, sustainably farmed crops, reducing world hunger to zero? Will there be fully green cities, running on renewable energy with carbon emissions at zero? Will there be access to healthcare for anyone who needs it, regardless of socioeconomic status, to lower mortality rates, and nearly eradicate infectious disease? Will a 94-year old Tom Brady break his own record for oldest player to win a Super Bowl MVP?

Many of you are probably thinking, “Those things are impossible,” but before you click out of this article, let me remind you that we’re in the 21st century at the dawn of the Automation Revolution, while the system in which we work and are educated is a 19th century system from the dawn of the Industrial Revolution. So, yes, in our current system, those things are impossible, but that isn’t inevitable. Our system is costing us the contribution of millions of people who spend their days driving trucks, making sales, and micromanaging their subordinates, instead of exploring their creativity to discover their true potential.

Rather than lament what isn’t, it’s vital to begin from what is, which is where the work of thinkers such as Sir Ken Robinson come into play. Though Sir Ken unfortunately passed away last week, that doesn’t mean his calls for an education revolution have to pass away with him.

His work is painfully relevant today, because many of the worlds problems stem, not from inequality, systemic racism, or capitalism (though those don’t help), but from receiving an education that doesn’t allow children to explore, play, or embrace their differences. In an industrial world, people are conditioned to be compliant, to memorize facts, and to meet quotas, but human beings are at our best when allowed to explore our creativity. Because we’re taught to not question the way things have always been done, it costs us the opportunity to find ways to make things better.

Remember the embarrassment of answering a question incorrectly in front of the class? Or when you thought you had a great idea, and you were laughed at? Think about how it felt to receive a bad grade on a test or project. In the current system, failure, being wrong, and making mistakes are the worst things a person can do. This conditions the creativity out of children, and we become a world where only 15% of people are engaged at work (Gallup) — a world where over 3 million teens have experienced a depressive episode in the last year (SAMHSA). A world where only 14% of American adults say they’re very happy (University of Chicago).

By conditioning the creativity out of people, people are becoming like the robots that will be taking human jobs, and ironically, to prepare for the incoming wave of automation, people need to be creative. As Sir Ken said in his prophetic first TED Talk from 2007,

“If you’re not prepared to be wrong, you’ll never come up with anything original. By the time they get to be adults, most kids have lost that capacity. They’ve become frightened of being wrong, and we run our companies like this — we stigmatize mistakes — and we’re now running national education systems where mistakes are the worst thing you can make. The result is that we’re educating people out of their creative capacities.

We don’t grow into creativity, we grow out of it. Or rather, we get educated out of it.”

Sir Ken Robinson

Most of you reading this aren’t kids (if you are, go outside and play, you psychopath), but that doesn’t mean you can’t take something away from this: it’s okay to be wrong. It’s okay to think outside of the box and get your ideas shot down. It’s okay to be laughed at because you think or do things differently. If we want to leave future generations a world we can be proud of, we’re going make a lot of mistakes, but with each mistake, we’ll be one step closer to a world where children are taught that it’s okay to be themselves, take risks, and make mistakes. If we don’t start taking action now, the world in 50 years won’t feel much different than the world today, and that’s not something we can be proud of.

Put The ‘Comfort’ In ‘Discomfort’

I don’t mean to brag, but my mask collection is thriving right now. Back in March, I bought a pack of 12 different colored bandanas, and I’ve been able to pair each one of them to complete so many different ensemble combinations. They’re the accessory I never knew I needed (After typing that, I now understand why people regularly ask if I’m gay).

Speaking of an abundance of something, I have about thirty minutes of new stand-up material since the pandemic began. Most of it stems from my experience getting COVID, visiting the hospital, and how others have responded to world events. Sure, I’m still working on honing it onstage in front of socially distanced audiences, and it’s not all great yet, but the more I do it, the more I’m getting comfortable with what’s funny, what connects with people, and what doesn’t.

I haven’t done an in-person speaking presentation since the second week of March, but I have given some virtual presentations. Sure, I wish I could have a live back-and-forth with the audience and really get a feel for the energy in the “room,” but I’m learning to love the live interaction I get with Zoom’s chat feature. The last few months have been spent transitioning my speaking business to a virtual level, and it seems to be picking up some steam.

Nothing is as it was, but everything can be adjusted to. My life has turned upside down (not a breach baby joke), and now that I’ve shifted to looking for opportunities to adjust and grow, I’m finding normalcy in disruption instead of pining for normalcy.

And you can too.

That’s the beauty about us human beings: we’re incredibly resilient to change. If our ecosystem drastically shifts — say a volcano erupts, a drought strikes, or a pandemic rages — we have the ability to course correct faster than any other species. With the advent of the internet and our ease of access to an infinite amount of information, when a pandemic strikes and our way of life is disrupted, there’s an abundance of opportunities to adapt if we so choose. Our way of life is shifting to one with constantly evolving technology based in algorithms far beyond our grasp, and, within the next decade, our lives will be disrupted by this on a regular basis. COVID-19 is just a sample — a test, if you will, and I’m worried because of the amount of resistance to change I’ve witnessed.

But we’ve lived lives of general complacency, which actually works against our very own DNA.

At the dawn of the agricultural revolution some 12,000 years ago, humans were hunters and gatherers, built to adapt to daily uncertainty. “Will the weather shift and bring a great storm? Will I be bitten by a snake or eaten by a tiger? Will the herd of deer we saw yesterday still be in the valley so we can eat for the next few days?” Before humans settled down in fixed locations to farm, they were much happier, much more in-tune with their bodies and the world around them, had healthier diets, fewer instances of disease, and generally lived more rewarding lives. Anthropologists hypothesize that hunter-gatherers in the world’s most inhospitable climates worked only 35–45 hours a week and didn’t have to worry about mundane household chores (How can vacuuming be mundane when there’s the threat of getting mauled by a saber-toothed tiger?). Once humans settled down to farm, they began performing the same tasks on a daily basis, falling into mind-numbing routines. In many locales, the people depended on a limited number of crops, so that their diets actually reduced their lifespans, and they were infected by diseases originating in livestock. In today’s world, we settle down in one locale for many years at a time, enjoy the same foods, interact with the same people, and work the same jobs, sometimes doing the same task ad nauseam every day for the entirety of our adult lives.

We’re meant to explore, learn new things, and deal with daily uncertainty, yet we’ve shoehorned ourselves into a society set on status quo. Because of this, we resist uncertainty, which goes against our biology, instead of embracing who we were meant to be as a species, learning and adapting. Once a volcano erupts, early humans were quick to relocate to a safer place. Today, the volcano is this pandemic, and we’re insisting on staying in the path of a slow-moving lava stream while we choke on volcanic ash and refusing to wear masks. If we want to survive and thrive in the automation era, we can’t pine for the way the world used to be. To be happy, successful, and connected as human beings — since we’re all going through this on some level — it’s time to, not only get comfortable with discomfort, but embrace it.

Also, you too can crush the bandana-mask look.

7 Ways To Raise Your Happiness Levels In The Middle Of A Pandemic

Happiness is a lot like baseball: you remember it from last year, you’re waiting for it to happen this year, and the further into 2020 we get, you start thinking that maybe it isn’t going to happen at all. But unlike baseball, you have the power to determine when your happiness season begins.

When you see a genuinely happy person, they make it look easy, but just like baseball, this perceived ease actually takes a lot of work. You can’t pick up a bat and glove and expect to be great at baseball on your first try. Also, why are you holding a bat and a glove at the same time? I’m starting to think you don’t even know what baseball is.

Happiness is a muscle, and with all that’s going on in the world, it doesn’t take an umpire to see why it would atrophy. With consistent daily practice of simple actions, you can finally get the hang of swinging that happiness bat without shying away from the curveballs life continually throws. (Sorry, but not sorry for all the baseball references. I miss it.) Some of these actions aren’t for you, and that’s fine. Just like it wouldn’t make sense for a pitcher to practice being a catcher, you know which actions will work in making yourself happy.

Here are 7 things you can do every day to improve your happiness levels and your mood:

1. Meditate

If you’re not good at meditation or if you’re like me when I first started doing it, (I fell asleep EVERY time and my mind would start to wander like, “Argh, baseball is on. I wonder who’s winning? It doesn’t matter – you can watch baseball any time you want,  it’s time to meditate.”

Meditation grows your left prefrontal cortex; the part of the brain responsible for making you happy. So if you meditate, you give yourself a little brain boner and you start feeling good. If you’re not sure how to meditate, there are guided meditations on Spotify and YouTube or meditation apps that’ll guide you through. Put in some earbuds undisturbed for around 20 minutes tops – you don’t want to do much longer than that, otherwise, it’s a nap.

2. Find something to look forward to

Granted, this is a little more difficult… now… but get creative with it!

Look forward to your birthday.

Look forward to the next Marvel movie.

Look forward to the next time you’re going to get laid.

Look forward to the 4th of July… 2021.

Look forward to Halloween.

Look forward to getting laid.

Just find things to look forward to!

Schedule a phone call with some friends that you haven’t talked to in a long time, and be sure to put whatever it is on your calendar as a reminder. Sometimes, the anticipation is as good as – if not better than – the actual event.

3. Commit conscious acts of kindness

Altruism decreases your stress levels and contributes to enhanced mental health. If you want to reap the psychological benefits from committing kindnesses for other people, do it deliberately and consciously; not to make yourself feel better. Do it because you ACTUALLY want to help other people. There’s a reason I’m doing this blog post, and it’s not just to entertain myself (it’s just to entertain myself). It has nothing to do with entertaining myself (it has everything to do with entertaining myself). It’s 100% not – I’m FINE. EVERYTHING’S FINE! (It’s not).

4. Infuse positivity into your surroundings

Okay, we don’t necessarily have control over ALL of our surroundings, but we can infuse them with a little positivity and some elements that make us happy. Make your desk at work more fun – whatever that means for you. Pictures of your family? Pictures of someone else’s family? Pictures of your favorite porn star? (When people come to your desk and say, “Oh, I recognize her. Why do you have HER on your desk?” You can respond, “That’s my SISTER! …My STEPsister.” That’s fun, right?) Put lots of plants in your house – make it feel like the Rainforest Café and install misters and strobe lights so it feels like a thunderstorm a few times an hour. Put “Live, laugh, love” on the wall, just so you can remind yourself to do those things. Remember what you do have control over, and adapt those things to your liking.

5. Exercise

Run, walk – I dunno – climb a tree? Do some physical activity to get your heart pumping and get endorphins flowing through your body. Are you familiar with the feeling of runner’s high? Those are endorphins, which are a great momentum booster for your day… or so I’m told (I vowed never to work out until baseball comes back).

6. Spend money (but not on stuff)

Spend money on experiences for yourself, or if you want to magnify the effect, use that money to share experiences with people that you care about.

7. Practice signature strengths

Visit viacharacter.org/character-strengths, figure out what YOUR strengths are, and think about all of the ways you’ve used them recently. Think about all of the ways you CAN use them right now. Humor is one of mine, for example. I find the funny in EVERYTHING – almost too many things. I have a podcast (You Can’t Laugh At That) based around it, I perform stand-up, so I’m always writing new jokes, and I do a keynote speaking program based around the power of humor in the workplace. Find ways to use YOUR signature strength.

Just like with baseball, continued practice at happiness makes us better at being happy, so pick just one of the seven things from above and find a way to infuse that into your day. Once you do it with one, do it with a second, and a third, and so on, until you’re so happy that you forget that it’s July and the baseball season still hasn’t started.

Play Ball!

I mean be happy!

Empathy: The Starting Point To Building A Better World

“You’ve gotta watch Breaking Bad. Watch a few episodes and it’s going to hook you.”

“What’s it about?”

“Walter White, a brilliant scientist turned chemistry teacher, gets diagnosed with cancer and starts cooking meth to pay for his treatment and support his pregnant wife and disabled son.”

“That’s not really my speed.”

My friend Scott recommends shows for me to watch all the time, and they’re usually great, so I decided to give Breaking Bad a go, even though the premise didn’t really appeal to me, but he was right: I sped through the first four seasons in about two weeks, and what really struck me was the fact that I was rooting for a man who would kill someone — even an innocent person — to “protect his family.” Why was I cheering on someone to ruin people’s lives with a drug that led to violence, greed, and the thirst for power? Why was I rooting against a well-intentioned DEA agent driven by justice to save people’s lives and get a dangerous drug off the streets? The answer: I saw myself in Walter White — not because I wanted to cook meth or murder my rivals (I like my rivals) — but because I, too, have had my back against the wall. I, too, have been doubted by even the people closest to me. So when Walter made the decision to end someone else’s life, I found myself conflicted internally because, even though I would never consider murder, I could understand what motivated Walter to do it.

And that’s something the world needs more of — not murder, but empathy. Being able to see the world through the eyes of people unlike yourself is the key to understanding why they do what they do. That’s why we love stories: we get to see the protagonist’s world through his or her eyes while rooting for them to overcome their adversities; and the well-written shows like Breaking Bad, Mad Men, or Dexter will have us rooting for the protagonist, even though he or she is willing to do some unsavory deeds to get ahead.

Now these are all fictional stories, but our capacity to empathize with the people in these shows and judge them based on why they do what they do, rather than what they do, is a skill we can use with people in the real world who are unlike us. To be able to see through the eyes of another, even if he is a diametric opposite, can help you communicate better, reach agreement, build a relationship, and even make you happier. Though you may not be willing to do what someone else has done, to be able to connect with why he does it is the first step to bringing unlike people together — a must in an increasingly connected world.

Whether you agree with me or not, chances are we both want to live better lives in a better world, and that is a great starting point for coming together and creating it.

Create Your New Normal

The status quo has already been disrupted, so now is the PERFECT time to disrupt YOUR status quo too.

“Crazy times we’re living in.”

At any point in human history, people have uttered those words, but now, that statement seems more real than ever. As news reports continue to pile on the negativity, managers demand increased production from their people, and everyone else has to figure out how to work within the new normal presented by the coronavirus, I have some good news:
This is going to make the world a better place.
More specifically:
This is going to make your world a better place.

Though it may not seem like it at the moment, it’s how we deal with the uncertainty of a crisis like this that defines who we are and what we can accomplish.
During a life-disrupting event such as this, we need each other more than ever. Now is the time to connect with that difficult coworker and offer assistance or support if he or she needs it. Now is the time to reach out to your employees to see if they have any ideas to improve the quality of their work and the quality of the culture in the workplace. Now is the time to reach out to your customers, clients, and communities to learn how you can offer your services to ease some of the burden on their everyday lives. Now is the time to have that conversation with your spouse, children, parents, or friends telling them that you care about them, sharing your gratitude with them, or simply letting them know that you’re there.

Though the media is promoting social distancing, the last thing we can afford to be is socially distant from others. Sure, keep physically distant where you can, but remember that what you do matters in the lives of others.
In a time like this, sometimes remembering that is exactly what you need to put a smile on your face, and more importantly, on the face of someone else.
Though we don’t have control over what’s going on in the world, we do have control over how we respond. Let’s use this as an opportunity to create a new and improved normal; a normal that is more human and less transactional.
A normal where we collaborate to create a better world, better communities, and better workplaces.
This disruption of the status quo is an opportunity for each of us to disrupt our own status quo with something new and positive.
What’s one thing you can do today?

Coping With Quarantine: Be Happy Now

Being stuck inside during this quarantine has been trying on my patience because I’m so used to getting out and working at the restaurant, speaking, and doing comedy, I’m ready to pull out the few hairs I have left on my head… but I’m not going to do that – it’s going to be awhile before I can get a haircut.

Being cooped up at home, I decided, “Why not do something to help others who are cooped up?” so I decided to go through some old notebooks and I found notes from the book The Happiness Advantage by Shawn Achor. It’s an easy and interesting read about positive psychology – the science of happiness – and it’s the book that got me interested in becoming a speaker in the first place. (For a general idea of the topic of the book, check out Achor’s 12-minute TED Talk here: https://www.youtube.com/watch?v=GXy__kBVq1M)

The book begins by talking about how most people follow a formula that we learn when we’re kids, and we keep learning it in school, the media, and our workplaces.

That formula: if we work hard, we’ll become successful, and when we become successful, then we can be happy.

This formula is broken.

If you say, “If I’m successful, then I’ll be happy,” that keeps pushing our happiness further and further out when happiness and optimism actually fuel our performance and achievement. Think about it: do you do better when you’re feeling good, or when you’re stressed out, pissed off, or have coronavirus?

The formula we’re conditioned to believe is actually backwards because, it turns out, it’s happiness that leads to success. If we keep telling ourselves “I’ll be happy when…” then our happiness will always lie in the future because our brains only understand right now, which is why it’s so important to ask ourselves, “How can I be happy now?”

When I first read this, it blew my mind because it made too much sense.

What is positive psychology?

Positive psychology breaks from traditional psychology’s focus on what makes people unhappy and returning them to “normal,” while positive psychology focuses on what makes people thrive and excel. Achor refers to this as “escaping the cult of the average” because typical psychology sees average as the goal for those who fall below that curve instead of looking at those above the curve and asking:

  • “How can we raise the average?”
  • “What makes those above the average so happy and how can more people achieve    that?”
  • “How do their brains work? How do they talk to themselves?”

This spoke to me, man.

Okay, so what are the benefits?

In one study, doctors that were put in a positive mood before making a diagnosis showed almost three times more intelligence and almost three times more creativity than doctors in a neutral state. The positive doctors even made accurate diagnoses 19% faster. Who needs coronavirus tests when you have happy doctors?

Optimistic salespeople outsell their pessimistic counterparts by 56% – that’s pretty good.

Our brains are hardwired to perform at their best when they’re positive, and that’s because of the dopamine, serotonin, oxytocin, and endorphins that counteract the cortisol (the stress chemical) that limits our perspective.

The moral of the story

“Once I get out of the house, I’ll be happy.”

“When I get back to work, I’ll be happy.”

Cool, but right now, you’re not out of the house. You’re not working. Saying the above is going to make this quarantine feel like forever. Instead, move that happiness into the present and start looking for even just one thing that makes you happy right now. For example, I have food in my refrigerator, I’m grateful for that, and that gratitude makes me feel good. Saying, “I’ll be happy when…” is like saying, “I’ll be full once I eat,” when you have food right in front of you.

Take a few minutes a day and make a list of things that make you happy, so that when you do get back to work, you’ve got a mental edge and you can help bring others into that frame of mind.

Choose to be happy NOW, so start by finding things that make you happy NOW.

Comment, reach out if you have questions, and share with people you think may benefit from a happiness injection.

6 Ways To Make The Most Of Your Quarantine

Fun fact: each second, your brain receives 11 million bits of information. Out of that, it processes 40 to 50 bits, so it chooses what it takes in. That’s great news because that means each of us is consciously choosing what bits of information to take in.

During this coronavirus crisis, it’s easy to find the negatives because we’re being constantly bombarded by bad news on TV, on social media, or from our friends and family giving us “helpful” updates on the most recent closings. Personally, I’ve been forced out of my service industry job, I’ve had speaking gigs cancelled, and I have no outlet to get on stage and make people laugh. Suddenly, I have all of this free time to swipe, scroll, and get sucked into a vortex of negativity.

NOT SO FAST

Instead, I’ve made it a goal to do my part in making other people smile when there doesn’t seem like there’s a lot to smile about. It gives my days meaning, distracts me from the negative news that I literally can do nothing about, and hopefully creates a different narrative for others, as we experience the same uncertainty.

I want you to know that you have options, no matter how limited they seem. Here are 6 ways to make the most of the coronavirus quarantine.

1. Maintain the Losada Ratio

Psychologist Marcial Losada specializes in using human behavior to develop high performance teams. In his years of hands-on study, he discovered that people perform best when they balance every negative interaction with 3-6 positive ones. Negative moments weigh heavier on our brains because our survival depends on focusing on potential dangers vs. the positives in our environments, hence the 3-6:1 ratio instead of a 1:1 ratio. If we want to outweigh the negatives, we must find 3-6 positives in our lives. Every time you read a negative news story, or are bombarded with a “the end is near” mentality of a loved one, find 3 uplifting news stories, funny memes, cuddle with a pet, send someone an email thanking them, etc. The more you do this, the more you train your brain to find what’s good.

2. Be a positive broadcaster

While the rest of the world is filling the airwaves to the brim with negative, stress-inducing stories. Instead of complaining about this, do your part and share the stories that are going to bring smiles to the faces of others. If it makes you smile, don’t hesitate – SHARE IT! Through all the negative, there’s a lot of people doing good out there. I just got a free oil change and tire rotation as a service offered by Automotive Specialty Services to ease the mental tension of their customers. Last month, after being laid off from my last job, my barber offered me a haircut, calling it a “Getting-Back-On-Your-Feet Cut.” My current workplace is preparing pre-cooked meals for any service industry employees who were laid off due to the quarantine, regardless of where they work. If you find a story like this, don’t keep it to yourself, SHARE IT.

3. Make a daily to-do list

Sitting around watching TV, falling into a YouTube vortex, and playing video games while pounding Miller High Lifes might seem like a good way to distract yourself from the fact that you’re not working, but it’s actually doing more harm than good. Our brains need stimulated so that they’re releasing dopamine, oxytocin, serotonin, and endorphins into our bloodstream; these chemicals counterbalance the stress that can run rampant while thinking about paying bills without work. A simple way to release these “good” neurotransmitters and activate your brain is to set and achieve goals every day. They can be as simple as finishing a book you’ve been reading, putting furniture together, learning something new, meditating daily, or finally organizing that desk. You can be as ambitious as finishing a book you’ve been writing, getting your weight down, or putting together a new resume for after the quarantine is over. Make a list of at least 3-5 things to get done the next day, right before you go to bed.

4. Create Positive Momentum

Hanging around the house in your flannel pants and ratty hoodie is comfortable, sure, but what kind of message are you giving your brain? Communicate that today is going to be a good day to get something done by treating the morning like any other busy morning – except better. Get dressed, exercise, shower, dress your best, eat a healthy breakfast, and get working on your biggest to-do of the day. Whatever you do, don’t turn on the news before you start your day. If you’re going to watch or listen to anything, put on something that motivates you or makes you laugh. Now is as good a time as ever to create new habits.

6. Practice Gratitude

Whenever you feel yourself becoming stressed, depressed, or anxious, find at least one thing you’re grateful for in that moment. For example, when I start thinking about and getting stressed out by what I don’t have, I remember to be grateful for the opportunity to get a bunch of projects finished that I’ve been working on for months, even years. At the very least, right before you go to bed, make a list, mental or physical, of three things you’re grateful for that day. They can be as simple as being grateful for air, water, or the house you live in, just do it as you lie down, so the last thing going through your head is good vibes. It can always be worse, which is why it’s important to consciously remember why it’s always better than it seems.

What we see and how we see it determines how we feel, what we do, and what we get. Shift the first thing and create some positive momentum, even when it seems like doing so is impossible =)

For your daily dose of good news: https://www.goodnewsnetwork.org/, https://www.sunnyskyz.com/good-news, https://www.positive.news/

 

 

When It Comes to Work, Act Like a Kid

Many of my posts begin with anecdotes about how I once was reprimanded for “acting out.” Admittedly, it’s a great starting point because through this discipline, I realized many of the absurd, stuffy, and unnatural standards humans are meant to abide by. Society states that we must behave a certain way, or else we’ll be treated differently, and God forbid we let down other people’s expectations of us (insert eye roll emoji). Remember being told to “ACT YOUR AGE” as a kid? What I wouldn’t give up to be told to “ACT LIKE A KID” again. Why? Human beings have an innate desire to explore, try new things, and make discoveries, and there is no better time in our lives to do this than when we’re children. Our curiosity peaks when we’re young because the older we get, the more we are told by adults to “stop acting so childish.” The unintended result of this is that we lose our biological desire to explore for fear of consequence. This creates a pattern of stagnation that stifles our childlike wonder to a place that makes us uncomfortable with new ideas.

Regaining this quality is vital in the workplace today. With so many jobs being outsourced to machines, simply working to color inside the lines and meet quotas is becoming an outdated way to work. Modern companies need their teams to think outside of the box, but our childhood conditioning taps us on the shoulder to tell us not to rock the boat for fear of consequence, and too many people listen.

It’s up to you to make the conscious decision to revisit what makes you human. There’s a reason when you would fall as a kid, you would get back up and get right back to what you were doing – it’s our natural instinct. Now, with fear of failure instilled into our psyches by our parents, teachers, and bosses, we’re far less likely to try that new way of doing things that may be the solution to whatever challenges we’re facing. One strategy I use as a comedian to add depth to a joke is to ask myself:

  • “What would a child think about this?”
  • “What would a child do in this situation?”

I’m not advocating you act with reckless abandon and use the airplane seat in front of you as a punching bag, but I am advocating you:

  • Try one new way of doing a rote task at work this week
  • If it doesn’t work, take stock of what worked and what didn’t
  • Adapt your gameplan
  • Try the updated way of doing things

In hindsight, one of the worst things you can do is “act your age.” Because deep down, no matter how old you are, you are a child that needs to explore your world and find new ways to do things that are exciting, interesting, and fun. How can you use this natural curiosity to make your workday better?