Micromanaging? That’s SOOOOO Industrial Revolution

When I step outside in my Victorian era tailcoat, vest, and top hat, I tend to get some concerned looks, but it’s when I take a leisurely ride through the park on my comically lopsided penny-farthing that I end up on a lot of Instagram stories. Why?

I look like an idiot.

If my roommates’ parents were to take a steam-powered locomotive from San Francisco to visit Cleveland, I’d be perplexed. Doing that instead of taking a plane would be like Frodo taking the One Ring to Mordor on foot… rather than just using GIANT EAGLES. Seriously – Gandalf had giant freaking eagles at his disposal. The quest to save Middle Earth from destruction could’ve been over in days!!! Why would you take such an outdated, antiquated method of transportation when there are GIANTE FREAKING EAGLES called AIRPLANES!? You could even take Amtrak, make a stop at every single goddamned town, and still be more efficient in your travel.

It doesn’t make sense to rely on 19th century practices when there are so many better ways to do things, does it? So why do many of today’s creatively stifling management practices run on 19thcentury thinking?

With the dawn of factory work, companies relied on measurement and monitoring in order to control thousands of workers. According to the book Alive at Work: The Neuroscience of Helping Your People Love What They Do, managers created policies that stifled employees’ natural desires to explore and try new things so that they would focus on narrow tasks. This system was crucial to production and reliability, but it hampered self-expression, the ability to experiment and learn, and withered away their connection to the final product, thus eliminating meaning and engagement from work.

Now, we live in a world that’s evolving at an unprecedented rate where thinking outside of the box, taking risks, and innovation are key qualities that employees need… but the old industrial management practices are still entrenched in most workplaces.

Employees are unable to leverage their unique skills. They’re shoehorned into a system that creates stress, fear, and encourages office politics so that there are constant missed opportunities for collaboration, breakdowns in communication, and a rampant lack of meaning.

The Industrial Revolution discovered new ways to innovate technology so that people could work more efficiently, but if factories were still relying on the same machinery from 150 years ago, they’d actually be hurting their efficiency.

Most workplaces are still relying on the same management practices from 150 years ago, yet little effort has been made to change this entrenched system. Time continues to pass and we’re heading into a new, automation revolution. IT’S TIME FOR CHANGE!

There are workplaces out there that engage their people in ways that gives them the freedom to explore, take risks, make mistakes, and learn from those mistakes. This makes their teams much more innovative and their people much more fulfilled by their work, thus creating the production that Victorian era managers were looking for without the sacrifices to their employees’ humanity. These workplaces, however, are few and far between…

If advancing our technology allowed mankind to take such a giant leap forward during the Industrial Revolution, imagine how big of a leap mankind would take by advancing how we treat other people – you know, the ones who use and innovate the technology. Giving humans the opportunity to take advantage of the biological need to explore our creativity at work is our GIANT FREAKING EAGLE; let’s work together and USE IT!

Think About It:

Do you work better when you’re free to be creative or when you’re micromanaged and every part of your work is monitored?

Think of a time you were able to think outside of the box on a project: how did it engage you? How did it make you feel? Were you able to come up with solution ideas more quickly?

If you’re a leader, how can you communicate to your people that it’s okay to stretch themselves creatively and take risks? If you had just a little more creative freedom with your work, what would you do differently?

How can you spread this shift in workplace thinking at your job?

Follow me on Twitter

Like me on Facebook

Check out my website

Contact me personally

Humor and Grief: Putting the ‘FUN’ in Funerals

When a close relative of yours gets murdered, it shakes the foundation of your existence; it can send you on a downward spiral of depression, dependency, and regret. One of the toughest moments of my life was learning of the passing of my aunt, Kristie, at the hands of her own daughter – my cousin Taylor. I was lying in bed around 7 AM after a late night of shock and questioning reality – we had already known Kristie had been killed, but when we went to bed, we didn’t know the culprit – when my dad burst into my room with hate in his voice, declaring, “Taylor did it.”

My first thought was, “Christmas is going to be awkward this year.” I stopped myself from laughing: “This isn’t the time to make jokes.” The next few weeks were miserable – every day we learned more and more gruesome details about the murder. If you were to drive by our house, it would’ve been the one with the black cloud hovering above it. You always hear people say things like, “That kind of stuff happens on the news, it doesn’t happen to us,” so none of us really knew how to cope. We spend a lot of time together, consoling and comforting one another. In college at the time, I confronted my vulnerability by skipping two straight weeks of class – the only percentage I got was the .09 I blew into a breathalyzer. Needless to say, none of the family could find a way out of the black hole we were stuck in… until the funeral. That’s when I finally gave in to the humor of the whole situation.

During the eulogy, the minister said, “This is a celebration of life!” I don’t know about you, but when I hear the word “celebration,” I think “party,” and not one person was partying. Besides, if you were to invite me to a party, then inform me it’s at a church, everyone would be crying, and the DJ would be bagpipes, I’d politely decline. And one more thing: he called it a “celebration of life…” with a dead body in the middle of the room – you couldn’t get more contradictory. That’s like having an open bar at a sobriety party. I had to laugh – and the moment I did, it was like a weight was lifted off of my chest. I began to notice even more incongruities: the first three letters in ‘funeral’ are ‘F-U-N,’ Kristie found joy in the happiness of others and, ironically enough, EVERYONE THERE WAS CRYING, and a stranger no one there had ever met sobbed uncontrollably into the microphone for five minutes, blubbering on about how he wished more people had known Kristie, while we wondered who the hell knew who that guy was.

In the face of tragedy was the moment I realized the power laughter has over our fears, stress, and sadness. But it shouldn’t come as such a shock: science has known this for some time now

A study from the University of Berkeley, bereaved widows and widowers able to laugh about their loss were observed to be happier, better equipped to deal with distress, and better socially adapted.

A study done at Kent State and reported in the American Journal of Hospice and Palliative Care revealed that humor was present in 85 percent of 132 observed nurse based visits. Amazingly, they found that 70 percent of the humor was initiated by the patient.

Humor provides us with relief, not by washing away bad feelings, but by activating them, along with positive ones, so that we can enjoy a complex emotional experience. Tragic circumstances are an effective breeding ground for humor because they provide the same release as horror movies, allowing the participants to confront their emotions head-on.       –Scott Weems (author of Ha! The Science of When We Laugh and Why)

How have you used humor in the face of tragedy? How have you helped others experiencing tragedy, trauma, or even just a bad day smile?

Each of us has had a “Christmas is going to be awkward this year,” lean into it and let yourself laugh.

 

How a Workplace Taboo Can Increase Employee Engagement and Productivity

“This is not the time nor the place to laugh.” “Why are you laughing when you should be working?” “Work is work. You’ll have time to play when you’re done.”

These should sound familiar to many of us, especially coming from the mouths of our managers and executives as a hearty guffaw is stifled before it can breathe life into the otherwise routine, stressful, and mundane workday.

Comedy and productivity are two things you probably don’t associate with one another, but believe it or not, the evidence is overwhelming:

Comedy (humor, to be more precise) in the workplace increases productivity, counteracts stress, builds trust, strengthens relationships, improves performance, builds leadership skills, engages employees, reduces sick days, enhances learning and memory, provides needed perspective in the face of failure, opens lines of communication, attracts great people, drives creativity, strengthens confidence, and transforms workplace culture into one centered around the well-being of others, making work meaningful, and a breeding ground for happiness.

So sure, make your work environment “humor free,” but eliminating light-heartedness from work is no laughing matter.

We have been entrenched in a culture of work focused on appeasing shareholders, reaching quotas, and meeting deadlines for as long as the humans on this planet have been alive – and even longer than that – so the “work-is-work” mentality is ingrained in our DNA. It’s no wonder a majority of workplaces don’t place very high value on the power of laughter – they have no idea of the benefits. It’s not like we learn about the numerous benefits of humor in the workplace, in college, or even at work trainings, so what I’m writing here might be news to you.

And that’s okay… but now, it’s time to do something.

Now, we’re entering an age where information is readily available at the click of a button, and study after study, poll after poll, and case after case show that positive laughter in the workplace is transformative. Now, we can find companies who have instituted humor programs, see the positive results, and figure out what works for our company. Now, we can finally feel great about letting loose and laughing a little, because even though our bosses don’t seem to value humor at work… well actually… they do:

  • A survey of 730 CEOs by Hodge Cronin and Associates found that 98% would rather hire someone with a good sense of humor than someone with a more serious demeanor.
  • 91% of executives in a Robert Hath International survey agreed that humor is important for career advancement, while 84% believe that people with a good sense of humor do a better job than their counterparts.

There are far too many positive side effects to continue to list, so I’ll let the following articles, books, and studies do the talking.

https://hbr.org/2018/11/the-benefits-of-laughing-in-the-office

https://hbr.org/2014/05/leading-with-humor

https://wol.iza.org/articles/are-happy-workers-more-productive/long

http://mentalfloss.com/article/564511/laughter-at-work-can-boost-productivity

https://www.marketwatch.com/story/laughing-at-work-can-actually-make-people-take-your-career-more-seriously-2018-11-20

http://www.hbs.edu/faculty/Publication%20Files/Bitterly%20Brooks%20Schweitzer%20JPSP%202016_54efbab5-2561-4408-b008-38d958e0ad50.pdf

http://apps.prsa.org/Intelligence/Tactics/Articles/view/11933/1143/Play_at_Work_Increasing_Communication_and_Producti#.XKG6dutKjOS

Improv:http://time.com/4357241/improv-lessons-success/

TED Talk: https://www.youtube.com/watch?v=6iFCm5ZokBI

Ha! The Science of When We Laugh and Why – Scott Weems

The Humor Advantage: Why Some Businesses Are Laughing All the Way To the Bank – Michael Kerr

Work Rules!: Insights From Inside Google That Will Transform How You Live and Lead – Laszlo Bock

What are some ways you can infuse humor into your work?

Work isn’t the time or place to laugh, eh? Knowing what we know now, that’s damn funny.

I Was Going to Post to My Blog, But…

…There’s a cat on my lap, and when there’s a cat on my lap, nothing gets done.

It’s not that like the cat pins me down and forbids me from typing, I just choose not to work when there’s a cat on my lap.

Then I blame it on the cat.

It’s definitely the cat’s fault that I didn’t type my 1,000 words today.

It’s not like I can type over him.

Every time I try to type, he attacks my fingers.

I’ve had to delete and re-type this line seven times for that reason.

There’s nothing I can do about this cat on my lap.

This is all on the cat.

I couldn’t go to the comedy show because of the cat.

I know I said I was going to come, and I know you were counting on me to perform, but when I sat down for seven seconds to check my email on my way out the door, guess what happened?

Cat. Lap.

And you can’t stand when there’s a cat on your lap because he needs to be pet.

Calm down! I know I ruined your show, and I’m sorry

I get that you’re mad. – I’d be mad too – but you didn’t have a cat on your lap.

If you did, that means you’d probably be at my house, which means you wouldn’t have gone to the show either, which means you have no room to talk.

And I couldn’t even answer the emails anyway!

There was a cat on my lap.

The cat found the cursor on my computer screen and I discovered that I’m distracted by cats chasing computer cursors.

I know there was a deadline, but I have a disease where I physically cannot focus on sending emails when there’s a cat on my lap.

It isn’t diagnosed.

I don’t have a doctor’s note.

Because I couldn’t get to the doctor’s office, since there was a cat on my lap, but that proves that it’s a real thing.

And it’s why I’m just now sending a time-sensitive email, three days too late.

Again, not my fault.

Blame Wright Catterson.

That’s not my cat’s name.

Or maybe it is.

I never asked.

I just gave him an arbitrary name without asking him what his actual name is.

I’ve actually been wanting to adopt a cat for forever because I have an overwhelming mice infestation, but I never got around to it.

There was a cat on my lap.

When there’s a cat on your lap, it makes it hard to adopt a cat in the first place.

Especially a cat who would rather chase a computer mouse instead of actual mice.

YOU try to get a cat when there’s a cat on your lap being hilarious.

You can’t, so as a result, you get mice.

This is how the world works when you have a cat on your lap.

Wait a minute…

If I need to get a cat, then how is there even a cat on my lap in the first place?

There is no cat.

…I don’t have a cat.

I’ve never even owned a cat.

I’m not even sure how to pronounce “cat.”

The only reason I know how to spell it is because Microsoft Word didn’t give it the red underline.

The only reason I know that cats even exist is from cat videos on Facebook.

Which means, it was never the cat at all… it was me the whole time.

What a twist!

But wait a minute… that means…

I was the one attacking my own fingers.

I wasn’t petting a cat, I was petting myself

I was the one spending hours chasing the cursor.

I’m the one named Wright Catterson!

IT WAS ME THE WHOLE TIME!

And I was making excuses instead of doing what I needed to do to get what I want!

Oh man, what a waste of three months.

…And I blamed it all on that stupid cat that I made up…

That means I have reframe this with some new self-talk:

“What do I want?

What does it look like?

What am I telling myself that’s stopping me?

How is it stopping me?

What’s something new I can do?

What’s 1 action I can take to move me closer to what I want?

Now go do it, Wright Catterson!”

Do the same thing when you have a “cat” on your lap.

Because excuses don’t exist.

…And neither does my cat.

 

Let Loss Propel You Forward

In our lives, we experience love and loss – it’s inevitable. What isn’t inevitable is the growth that can come from even the worst of times. It isn’t about suppressing our emotions when something unexpected happens, it’s about leaning into those emotions and using the momentum to find ways to learn and grow from the loss. I’ve recently experienced loss, and I thought I would share what I’ve had to go through to become a better person because of it.

My JBL Bluetooth speaker is gone.
It wasn’t by my choice, although I suppose my choices led up to the moment it was taken from me.
And now I can’t get over this feeling of loss…
Of despair…
Of regret…
Sure, I could’ve left it locked away in the trunk of my car, but a speaker with that depth of sound quality deserves to be free, to experience the world as it was meant to be experienced.
It deserved to left on top of my car to experience the feeling of wind, the warmth of the sun, the chill of the rain.
Something that beautiful should never be locked away.
You were small, but your sound… your sound was enough to fill a room.
And you played it all without question… because music was your life.
I want to hear you sing again.
To tell jokes again.
Hell, I want you to turn off on your own when I need you during a presentation again – you had a real habit of doing that.
But you can’t.
I just… I just want to feel your cylindrical  shape in my hand again.
I want to be in one end of my house with you in the other, singing away, making it feel like you’re right beside me.
I want to see “JBL Flip 2” appear on my list of Bluetooth options and know that my Macbook will connect to you since you’re within range.
You were unlike any Bluetooth speaker I had ever owned, because I had never owned another Bluetooth speaker.
You were the one – it wasn’t supposed to end like this.
But you were taken.
Stolen.
Who knows where you are now, or if you’ll even get this, but I miss you.
I stopped listening to music altogether.
When I hear other speakers, they just make me think about what we had, and I weep.
Dad says I’ll be okay.
He says you were “just a speaker.”
To some, sure.
But to me, you were more than “just a speaker.”
You were a part of my life.
And you know you never forget your first.
It’ll take time.
I’m not ready to get out there and try other speakers, so I just ordered a cheap Chinese replacement.
My mail order speaker should be arriving soon, but it won’t be the same.
I hope I’ll learn to listen again – and soon.
Listen, I know I’m better because of you and I should focus on that.
What you taught me in all of those audiobooks and podcasts… you’ve made me grow.
I learned so goddamn much from you, and for that, I’m incredibly grateful.
You’ll live on through me.
And together, with my new Chinese partner, our story will be told, and the world will be better because you were in it.

I’ll make sure of it.

Vote for the Person, Not the Party

“You have to vote Republican, David.”
“How could you vote for any Republicans?”

These were two messages I’ve received this week from two people I care deeply about when politics came up in our conversations. Neither of them could understand why I wasn’t voting along party lines – something I used to do when I first started voting. Through extensive research and experience, I’ve learned that my beliefs do not adhere to strict party lines. My ideologies lie within both parties because they are founded on basic tenets of human behavior, not politics. When I chose to major in political science, I thought I wanted to eventually run for office in order to make the world a better place, but what I really learned was that politics was about winning, not making others better.
This shook my foundation, and I realized that to make the world a better place, we must work together to promote ideologies beyond politics – ideologies that are human.

These are the ideologies that will make people, and the world as a whole, a better place. However, political affiliation has clouded our vision, and we get into arguments over who is right and who is wrong, completely ignoring the fact that we both want to live in the same world. Every human being, regardless of ideology wants to live a life of happiness, autonomy, safety, abundance, accomplishment, meaning, love, trust, connection, and engagement, but each of us has our own methodology and beliefs of how to create this life. Focusing on this, rather than what we want, is what divides us, and the current political climate and constant onslaught of propaganda is widening that division.

I’m not writing this to change your mind or to tell you who to vote for, I’m writing this to inform you of the human qualities that have and will create a world, country, and community filled with happiness, autonomy, safety, abundance, accomplishment, meaning, love, trust, connection, and engagement. Ask yourself, not if the person you’re voting for is Republican or Democrat, but if they exhibit the following, which transcend political ideology:

· Vision: Is there a goal? Is their focus on creating a world of the above qualities? Or are they focused on simply defeating the opponent?
· Openness: Do they consider the perspectives and well-being of others who are unlike them? Or do they belittle and ignore these perspectives because it doesn’t fit their ideology? Do they surround themselves with the best people or do they foster a culture of groupthink by surrounding themselves with yes-men and ass-kissers?
· Accountability: Do they have a history of owning their mistakes and shortcomings? Or do they place blame on others, events, and the political climate?
· Growth: When they make mistakes, do they consistently take new actions that prove that they’ve learned? Or do they continually make the same mistakes over and over?
· Innovation: Do they have new ideas and take risks with an eye toward making the world a better place? Or do they stick to the safe confines of the status quo, so as not to rock the boat?
· Optimism: When confronted with a problem, do they see it as a challenge to learn to be better? Do they see it as a necessary part of making the world a better place? Or do they see it as an obstacle that should be eliminated?
· Leadership: Are they focused on making other people better, inspiring a culture of trust and togetherness, taking ownership of defeats, and giving credit to others in the face of victory? Or are they more concerned with boosting themselves, spreading a culture of division and mistrust, spreading blame in the face of defeat, and taking credit for victories?
· Service: Is their focus on building up other people and inspiring the importance of better service and being able to serve more people? Or are they concerned with building a bigger name for themselves and spreading the emphasis of making more money over serving others?
· Connection: Are they willing to bridge the gap with others who are resistant to them and overcome differences through a focus on common goals? Do they see the individual behind political affiliation, gender, race, religion, and economic standing? Do they see other people for their potential? Do they encourage others to unite when their differences come into play? Or are they resistant to differences, focusing on what they don’t have in common with others? Do they see other people as stereotypes instead of as individuals? Do they see people for their problems and shortcomings? Do they set people against one another?
· Integrity: Do they have a history of following through with promises and owning up when they are unable to? Or do they avoid questions, skirting blame in order to take less of a hit on their character?
· Honesty: Do they tell the truth and create a culture of trust founded on reality? Or do they try to make themselves seem bigger and better, creating a culture of mistrust not founded on reality?

I am not voting for a political party this election, I’m voting for the human qualities in which I believe. If you want to create a better world, I strongly encourage you to do the same. Sure, each candidate is flawed, but if we focus on these flaws, it will be incredibly difficult to create the world we all want. Take the time to learn about each candidate, and vote for whichever person exhibits the above qualities, but also remember to exhibit these qualities in your everyday life too. Don’t leave it up to the politicians to create a better world when you have the power to make your own world better and inspire those around you to do the same.

Comedy Creates Connection

Comedy: it’s more than just making people laugh – there are real life lessons that can be learned, and I just learned an important one this past weekend that I felt compelled to share: it doesn’t matter how funny you are, if you don’t make a connection with your audience (your customers), they can’t be invested in you.

I learned this the hard (fun) way this past weekend.

Last Friday and Saturday, I was hosting a comedy show featuring a musical comedian at a comedy club in Akron. As the host, it’s my job to set the tone for the show, so I had spent the week at open mics both working on my material and riffing with audiences. Then Friday night came around… I was instructed by the club owner to promote upcoming shows, so that’s how I kicked off the show.
“Give it up for yourselves for coming out!”
They cheer.
“Now, coming up next week is Jim Florentine from VH1’s That Metal Show! The following week is Dave Landau who has been a special guest on The Bob and Tom Show! Anyone here listed to Bob and Tom?”
Crickets.
“Well you should. They’re hilarious.”
Crickets.
Side note: I don’t even listen to Bob and Tom.
That was me trying to force a connection, but still not listening to the crowd. That’s not how you connect with people.
Now what? Do I stand up here and keep trying crowd work? I’m 0 for 1, that can only mean it’s going to get worse. I know! I’ll perform my set for them.
Before the show I went through all of my jokes and decided on the ones that would tie into the narrative of humans being too comfortable with the status quo to make meaningful change. For example, we call a peanut a nut when it’s actually a legume, Gettysburg will never be a progressive town because they can’t stop reminiscing over the glory days – you know, The Civil War – and the Cleveland Indians calling themselves Indians when their logo is clearly Native American – two distinct races.
It turns out the audience wasn’t there to laugh at thought-provoking humor. The headlining comedian used crude acoustic parodies of well-known songs, including Christmas carols, and the audience ate it up. I couldn’t believe it! What was I doing wrong??
“But I do smart comedy!” I reasoned to myself, “I challenge the status quo!”
If you went to see Bruce Springsteen in concert, but a world yo-yo champion was his opening act, you’d be like, “I’m not here to see this guy walk the dog, I want to hear about the glory days.”
So sure, I got some laughs, including one big laugh at my Indians joke (appropriate since the team was in the playoffs at the time), but I never fully connected with the people in the room, and it was a little disheartening to begin the show on a dud.

I approached one of the other, more experienced comedians for pointers on how to more effectively open a show and get the audience riled up.
“Ask if anyone has a Birthday or anniversary and comment on that… and listen for the blender at the bar. Someone always orders a frozen margarita during the opening act. Commenting on that always gets a laugh.”
Noted.
Back on stage again: “Anyone celebrating anything?”
No one. Oh, great. Time to go into my routine – surely the first audience just didn’t get it and the second audience would be much better.
Nope.
Again, I got some laughs, but I was missing that ever-important connection… then the blender went off.
“If anyone needs a root canal, they’re doing them for cheap at the bar.”
Everyone laughed!
“This place has it all: comedy, cocktails, and clean teeth!”
Another laugh.
This was it! Time to ride the momentum train into the rest of my set!
“Did you realize human beings are the only animal to drink the milk of another animal?”
Just as quickly as I got them back, I lost them again, and it deflated me. What was happening?
Lightbulb: I wasn’t listening to them! They came to hear jokes about balls, and here I am telling them about the potential of Gettysburg before the Civil War.
Connection begins when you listen, and I forgot this vital rule of human interaction because I was so focused on getting laughs, rather than working together with the room to create an experience.
The first show the next night got off to a promising start – there was a Birthday and it was at a front table full of women – perfect – they’re probably wasted and I can have some fun at their expense.
“Do any pre-gaming at the Red Fox next door?”
They didn’t, so I asked what they were drinking.
“Vodka cranberries!”
“Ah, the vodka cranberry: the vodka cranberry of cocktails.”
I’m not proud to admit that that got a much bigger laugh than I expected, but hey, a laugh’s a laugh, right?
“Pam’s drinking beer!” Another woman at the table chimed in.
“I like beer,” Pam added. The second she said that, the next few words slipped out of my mouth and into an abyss of silence:
“So does Brett Cavanaugh.”
I didn’t read the room… this was a conservative audience, and that could be construed as a liberal joke.
That wasn’t my intention at all, but it’s how the audience read the joke, and just like that, I lost them. The rest of the set went okay, but I never felt a true connection with the people in the room.

One more show, one more chance.
“Anyone celebrating anything?”
“17th anniversary!”
“17! Give em a round of applause, everyone!” Applause break.
“I can’t make it past two years, but I just got into a relationship. If I’m lucky, in 17 years we’ll be catching a show at this comedy club together too.”
That got a laugh – off to a good start. After some riffing that included the rest of the crowd, it was time to go into my set, which I updated to be a little more off-color.

“When I was a kid, I used to get picked on for my last name. I resisted it because no one wants to be known as the horny kid when they’re ten. It’s a hard reputation to shake off.”
Starting the set with this was the first step to audience connection – it’s what they wanted – but when I felt myself beginning to lose that connection, like when I began a new joke on the absurdities of Tinder, I listened and recreated that connection. “Anyone in here on Tinder?” No one made a sound.
“Next joke.” Everyone laughed, including me. That’s what a real connection feels like.
Although it wasn’t my best set, the key is that I maintained that connection and got some good laughs, keeping the audience invested all the way through my ten minutes of time onstage.
The headliner approached me after I got off stage, “Great set, man. This is going to be a good show.”
If you want to get what you want, you have to look at it from the other person’s perspective and ask yourself, “What is it they want?” first. It took me three shows to remember this, but once I did, it led to me performing the best 10 minutes of comedy in my life, opening up for a national headliner in front of 100 people the next night.

By investing our energy into seeing the world through the eyes of others, we create connection, and once that connection is created, others will be more invested in us.

When The Audience Doesn’t Laugh…

As a comedian, there are very few things that irk me more than when a comedian calls out the audience for not laughing at their joke. It makes me cringe – the audience wasn’t on your side to begin with, what makes you think yelling at them for not laughing is going to get them to want to laugh!?
Even if you hold a gun to my head, sure, I’ll “laugh,” but you better believe it’s not because you’re actually funny.
Saying something like, “That joke was funnier in my head,” is a good way to cut the obvious tension when you don’t get a laugh, but blaming the audience for being unfunny is a quick way to make sure no one laughs at your next joke.
I’ve made it a rule of thumb to never blame an audience when they don’t laugh at a joke because I don’t have control over what they think is funny. All I can do is rework the writing or performance aspect to make it funnier next time.
So what do I do when a joke dies in front of one audience with nary a giggle, but leaves another audience rolling the next day, even though I told it the same way (same wording, gestures, and timing)? It didn’t just make them laugh, I had to pause before continuing so everyone could compose themselves, I used it as a callback 40 minutes later and got another big laugh, and overheard audience members refer to the line and laugh following my performance.
My logic goes like this:
Joke bombs > rewrite joke/adjust timing and tone of joke > try new version
I’ve been telling the joke for a little over a year, and though it didn’t hit the first few times I told it, I followed my formula, fixed the set-up to make the punchline punchier, worked on my vocal tone, and adjusted my timing. For the last six months, the joke gets big laughs 8 out of 10 times, regular laughs 1 out of 10, and dies on the stage 1 out of 10.
If The Backstreet Boys were to put out a new album that everyone hates, they could still sing “I Want It That Way” at a concert and people would looooove it.
This joke is my “I Want It That Way.”
It’s my LeBron James on a team full of “I don’t know hims.”
It just works.
Until it doesn’t.
I wish I could say for sure why there’s a discrepancy.
I want to not blame the audience, but evidence is overwhelmingly pointed toward the fact that it’s a funny joke, so why is there the occasional audience that just blinks at me when I tell it?
I have so many questions.
Was there a difference in audience?
The joke I’m referring to is aimed at a human resources audience, and both days I was speaking to HR professionals, so the type of audience didn’t vary much.
Geography?
Located within 40 miles of one another.
Demographic?
I’m in Maine, so incredibly white.
Did I change anything?
I record myself every time I get on stage. Listening to the recording, I delivered the joke identically both times: word for word, pause for pause, and vocal variety for vocal variety.
What the hell, man?
Though I have no idea why the joke landed for one audience and fell flat for the other, it’s important that I remind myself not to put a gun to the audience’s head on this one.
All I know is that they didn’t laugh, and in the end, that’s perfectly okay. Sometimes people just aren’t on the same wavelength, and that’s not on them, it’s on you to say, “Well, that happened… what can I do with it?”
In this case, write a blog post, laugh about it, keep telling the joke, and that one time out of ten it doesn’t get the laugh, remember that I can’t win ‘em all and move forward. It’s a good reminder that variety makes things interesting.
Of course, there’s the ol’ stand-by of saying, “That joke was funnier in my head.” At least that will break the tension with a chuckle, and a chuckle is better than waving a pistol and yelling, “LAUGH, DAMMIT!”

Jobs: Created for Surviving, Updated for Thriving

Why do we work?
Why do we wake up and, day-in, day-out, put ourselves through a routine of boredom, stress, and putting on a nice face for other people? Even if you love your job, why do you do it?
We go through school in order to graduate college with a degree so that we may get a “good job,” but do we ever consider why?
Allow me to take you back to a time before jobs as we know them.
Human beings were pretty new on the scene and they were trying to figure things out. They wandered the wilderness, looking for food with the odds stacked against them. They were slow, uncoordinated, weak, fearful, and unnecessarily violent with one another.
Then, between 17-13,000 years ago, people began to communicate with one another, and it was within this communication that we brought to reality something that had never existed before: imaginary concepts. Not once before the dawn of humankind had any other creature come up with a conscious idea, and it was within the use of our newfound tool of imagination that people took a leap forward on the food chain. In this newfangled world, humans began communicating ideas back and forth on how to make survival easier, and in doing so, invented jobs.
Some of us weren’t so good at hunting, but could tell a mean story about the hunt and keep morale up.
Some of us couldn’t whittle a spear to save our life, but we could tell the difference between good and bad mushrooms.

(Have you ever seen a movie where the villain gives a glass of wine to a lowly servant to make sure it isn’t poisoned? I wonder if there was a group of people whose job it was to figure out which foraged foods were okay to eat…)

The idea of having a job was brand new, and people ran with it. Hunters, gatherers, builders, inventors, shamans, storytellers, and telemarketers (who knew?) soon populated communities, and they knew their role and the purpose of that role: survival and the survival of their families and communities.

Fast forward from this world of scarcity and struggle to survive to a world of abundance and on-demand TV.
We go to work to get paid so we can support ourselves and our families, so while it feels like we work to survive, we live in a world with abundant resources, so focus can be shifted from simply surviving to thriving.
How?
We live in a world dominated by an imaginary currency, imaginary companies, an imaginary internet, and imaginary beliefs on what it means to live a good life. If humans disappeared, none of these concepts would survive because we created them (hence “imaginary”). Since large-scale human cooperation was based on imagined concepts such as these, we have the power to create new concepts and ideas to transform our current jobs into tools that can be used to further the capabilities of people. All we have to do is share these concepts with the people around us, make this cause one that they can believe in, and hope that they share with the people around them too.
What if we looked at work as an opportunity to advance humankind and make the world a better place for our children?
I don’t know about you, but that’s way more exciting than working toward retirement.
No matter your job, you have an opportunity to create for others.
For example, when I started speaking, my focus was on getting more gigs so I could entertain, educate, and inspire more people, but it felt like something was missing. Now that I realize the value of being a creator, my focus has shifted to creating a better experience of reality for those I have the opportunity to serve. I want to create excitement and energy in others so that they use their position, whatever it may be, to create excitement and energy in even more people. By focusing on this, I get more excited and energized and work becomes more than just getting booked – it becomes a daily opportunity.
Added bonus: the more excited and energized we are, the better work we do.
What do you do for work now?
What product, service, or experience do you sell?
How does your product, service, or experience help other people thrive?
What would it look like if it helped even more people or helped the people it’s already helping even more?
How can you use your talents, skills, and the tools already at your disposal to make this a reality?
We have the power to share the idea that all of our jobs, no matter what they are, exist in order to further humankind, not to simply earn a paycheck and maintain the status quo.
Maintaining status quo breeds stagnation, and stagnation breeds disease.
What do you want to create in the world with your work? Stagnation or energy?
What do you want to inspire in others? Stagnation or energy?
It all starts with the story you tell yourself about your work.
We work to create opportunities for ourselves and others to thrive.
Pass on this story, because without sharing it, sure, we’ll survive, but what’s the point of just surviving when we have the power to elevate ourselves and thrive?

Gun Violence and the Solution That’s Right Under Our Noses

Last month, President Donald Trump and Secretary of Education Betsy DeVos hosted a roundtable discussion where they invited victims of school shootings to the White House to discuss their experiences and ideas for solutions. Regardless of your position on the president and Mrs. DeVos, this was a welcomed development in the debate over gun violence. Instead of debating, arguing, and the typical candor between politicians, real people came together to share solution ideas for a problem that has divided us for years. Not one to watch the news (or what I call “the noise” because I’m just so damn clever), I was transfixed. In a culture where we’re focused on who’s right vs. who’s wrong rather than “How can we come together to create a solution?” for once those in attendance had a common goal: create a culture of safety. Not five minutes after the meeting ended, came the hot takes from pundits and social media accounts focused again on who was right and who was wrong, why the president is an asshat, and his meeting notes, including a reminder to “hear” those voicing their concerns. We were right back to focusing on problems instead of creating solutions. In all this noise, we missed out on the solution to the problem that was offered during the meeting that doesn’t just take care of the symptoms like mental health reform, banning certain guns, or arming teachers: a cultural shift focused on how we see one another.
During this meeting, one person really stood out to me: Darrel Scott, father of Rachel Scott, who was killed in the 4/20/97 shooting at Columbine High School. This was the school shooting that brought the topic of gun violence into the national spotlight almost 21 years ago, and still, few solutions have been reached. In fact, mass shootings have only intensified, because in these twenty-plus years, Columbine has dropped out of the top 10 list for deadliest shootings (um… yay?). It’s time for new ideas, because the ideas we’ve been working with for over two decades are clearly not doing the trick. What Scott said struck a chord with me since I study and share how to create positive workplace cultures for a living. Scott has a brief opportunity to get to the core of, not only the issue of gun violence, but the issues of violence in general and the underlying lack of happiness plaguing the country. Scott isn’t just talking about it a solution, he’s actively doing something to fix the deeply rooted cause of violent behavior: a lack of human connection.
Since his daughter lost her life, Scott has founded Rachel’s Challenge,* a nonprofit on a mission to create a positive climate focused on making schools safer, more connected places where bullying and violence are replaced with kindness and respect. According to Scott, the program has touched 28 million students since its founding in 1998, has prevented 7 school shootings, prevents an average of 150 suicides a year, and has seen improvements in the schools with whom they have partnered. According to the website, this includes gains in community engagement, faculty/student relationships, leadership potential, and school climate, as well as reductions in bullying, alcohol, tobacco, and drug use. While debates rage on over whether to arm teachers, ban automatic weapons, or apply stricter background checks when purchasing a firearm, Scott, a private citizen just like me and you, free from the entanglements of bureaucracy and politics, is, putting it bluntly, getting shit done.
Scott’s solution: “We must create a culture of connectedness. We must create a culture in which our classmates become our friends.” He goes on to explain how he has seen students connect with one another and makes a fascinating point: “Every single one of these school shootings have been from young men who are disconnected.”**
In his book, Flourish: positive psychologist Martin Seligman lists positive relationships as one of the five elements of human well-being.***

“Selfish-gene theory argues that the individual is the sole unit of natural selection. Evidence shows that the group is a primary unit of natural selection.”

Sure, I have read books in the field of positive psychology that re-affirm this, but it’s through my research in other fields like leadership, history, and, yes, even improvisation that have led me to go as far as to say that a lack of human connectedness is the causation of aggression, violence, and discrimination.
From Simon Sinek in his book Leaders Eat Last:

“When we cooperate or look out for others, serotonin and oxytocin reward us with the feelings of security, fulfillment, belonging, trust, and camaraderie.”

Humans are wired to get along, but we’re conditioned to covet personal gain, which goes against this biology, and costs us opportunities to make connections, become happier, and grow exponentially. In his book Sapiens: A Brief History of Humankind, historian Yuval Noah Harrari wrote:

“Evolution favors those capable of forming strong social ties. In addition, since humans are born underdeveloped, they can be educated and socialized far greater than any other animals.”

To solve the problem of gun violence, we must create a culture focused on humans connecting with one another in order to make each other better and to make the world a better place, which is what Darrel Scott and his wife are doing with Rachel’s Challenge. I believe that the long-term solution is an overhaul of the education system where the goal is for students to learn to connect with one another and work together, rather than work separately for individual accomplishment. Until then, each of us can play a small role on creating a culture of connectedness in our own lives and circles. Though each of us as individuals has a small voice, we have an opportunity to come together and connect as a cacophony of voices on a quest to create safety, happiness, and love. It is in the pursuit of creating something we all believe in that can connect us, rather than arguing over who is right or who is wrong, which denies us the chance to create connection.
Darrel Scott is just one voice who has brought together a chorus of many voices to make a difference and bring us closer to a more human culture:
“The focus must not be just on unity or diversity, because if you focus too much on diversity, you create division. If you focus too much on unity, you’ll create compromise. But if you focus on relatedness and how you can relate with one another, then you can celebrate the diversity and you can see the unity take place. The focus really needs to be on how we can connect. That’s something our organizations have learned: how to connect students with each other, with themselves, with their teachers, and with their parents.”

Imagine the freedom of walking the streets without the fear of violence – with a feeling of confidence that every person you pass has your best interests at heart. We have the choice to focus on how this isn’t possible, which is what has been happening, or we can shift our focus onto how we can come together and create this culture. One thing you can do today is not to debate, but to listen to the ideas of others and remember that no matter who we are, we all want to feel safe and loved. How can you help make this happen and connect with others today?

“The most important decision we make is whether we believe in a friendly or hostile universe.” – Albert Einstein
“The real voyage of discovery consists not in seeking new lands, but in looking with new eyes.” – Marcel Proust
*Darrel Scott speaks at about 33:50 in this video:
https://www.denverpost.com/2018/02/21/darrell-scott-columbine-shooting-donald-trump/
** Learn more about Rachel’s Challenge and how a culture of connectedness is helping students all over the country build relationships with classmates, parents, teachers, and themselves.
***The other four are positive emotion, engagement, meaning, and accomplishment.