6 Lessons You Can Learn From Ellen’s Apology

Pictured: Ellen in what I like to call her “Sorry Suit”

Toxic workplaces: we’ve all worked somewhere that seemed to drain our happiness, but when the place is a nationally televised talk show featuring a personality with a message of “Be kind,” it hits different.

For those who weren’t aware of the workplace toxicity reports on Ellen, here’s a quick refresher:

One current employee and 10 former staffers claimed they endured a culture of racism, fear and intimidation. They blamed senior managers on the show for allowing the behavior.

The allegations in the Buzzfeed report included former employees saying they were fired for taking time off for medical leave or bereavement. — Source: Today.com

36 former employees of the show reported “handsy” behavior, asking for sexual favors, and groping by multiple producers and higher-ups at “The Ellen DeGeneres Show.” — Source: Insider.com

This coupled with comedian Kevin T. Porter’s viral tweet thread requesting stories about Ellen being mean, it seemed as though the world was piling on Ellen DeGeneres, and rightfully so. It’s one thing to run a toxic workplace environment, it’s quite another to run a toxic workplace environment while asking your audience to be kind, which is why the stories got so much traction and #cancelellen was trending.

Here are six (plus one) lessons I learned while watching Ellen apologize.

Lesson 1: When confronted with reports of a toxic work environment, address it immediately

When Ellen returned today, she was expected to address the elephant in the room, and she did, but the Buzzfeed report was released in July, it’s now two months later. Imagine your workplace’s environment being so negative that employees reported it to your local news organization, then you disappear into your office for two months before addressing it publicly. Whether you’re the culprit of the mistreatment of others or not, it’s your job to address criticisms and complaints as though you’re the perpetrator. You set the tone. Even if you don’t have all of the answers, other people are counting on you to say admit that, and assure them with your words and actions that you’re actively pursuing a solution. I live by the quote, “This wasn’t my fault, but it’s my responsibility now,” and if you’re a leader, you should too. It gives you power, shows you’re willing to shoulder the burden of responsibility, and gives people the courage to come to you if something is stopping them from doing their jobs to their best of their abilities. During her statement, Ellen admitted to fumbling the responsibility that comes with her power — a step in the right direction.

Lesson 2: Be open to vulnerability

“Being known as ‘The Be Kind Lady’ is a tricky position to be in. So let me give you some advice out there: if anybody’s thinking of changing their title or giving yourself a nickname, do not go with ‘The Be Kind Lady.’” — Ellen DeGeneres

In a position of power, it is easy to take ourselves too seriously in order to maintain an air of confidence and control. If you make a mistake and you’re looking for forgiveness from your team, your customers, or your community, it is incredibly helpful to show your human side. We all make mistakes, and admitting that is a huge step in winning back the trust of others. By admitting that she’s not always kind, that she gets sad, mad, anxious, frustrated, and impatient, and that she’s a work in progress, Ellen delivers the message that at least she has some self-awareness — a fantastic starting point.

Lesson 3: Use humor without minimizing the situation

To open her monologue, Ellen broke the ice with a little bit of humor:

“How was everybody’s summer? Good? Mine was great!”

Then, when accepting responsibility, she did it again:

“This is the Ellen DeGeneres show, I am Ellen DeGeneres. My name is there. My name is there. My name is… on underwear.”

Some may assert that this is minimizing some of these serious allegations, but the humor is well-placed, and is mostly targeted toward herself. Though not all apologies and course corrections need a dose of humor, be sure to use it to point out your own flaws, mistakes, and vulnerabilities, but also be sure to use it as a springboard or stepping stone toward making changes.

Lesson 4: Offer gratitude openly

Though I wish she would’ve spent more time showing gratitude toward her employees, Ellen at least made mention of the people who allow her to do what she does best: make people laugh. As a leader, we need to do this every day and as much as possible, hence the italics for emphasis. We cannot reach our full potential without the contributions of others, and to help them reach their potential, be vocal about pointing out the positive impacts they have on your day, whether in public, or 1-on-1.

Lesson 5: Communicate a vision

When offering regret, admitting to mistakes, and asking for forgiveness, be sure to communicate that you’re committed to your original why. If you are mistreating employees, putting profits over people, and allowing hate in your workplace, you’ve lost your vision. When you ask yourself why your organization exists, the answer is always to serve people, and those people especially include your employees.

Lesson 6: Commit to change

“I still want to be the one hour a day that people can go to escape and laugh. I want to continue to help all the people that we help every day.” — Ellen DeGeneres

From this quote, for example, Ellen and her employees will know if she is actually committed to her vision because if they don’t feel going to work is an escape. If they don’t laugh while they’re at work, then it’s much harder to bring those things to their viewers. If your vision at your organization is to help your community, that should be the first thing on your mind when an employee is falling short of your expectations. If your actions don’t match your words, then your apology means nothing and you’ve learned nothing. We all make mistakes, but the only way to regain trust and show that you’ve grown is to act on your words.

Bonus Lesson: Follow up

I would love to see Ellen deliver a follow-up monologue stating all of the ways the working conditions have improved. Transparency is key here. If you want to mean what you say, push yourself to give updates on all of the changes you’ve made and ask for honest feedback. When people come to you with ideas, even if it seems like they’re attacking or complaining, keep in mind that they’re doing it because they want you to be better, which makes them better too. Be open to asking for help if you need it and you feel you aren’t keeping your word. Ellen’s latest stand-up special is called Relatable, and one of the most relatable things she, and you, can do as a leader is to be a vulnerable and flawed human being who needs reminders to “be kind.”

We could all use that reminder nowadays.

What If COVID-19 Isn’t A Bad Thing?

Source: Discoversociety.org

That title makes me sound like someone going into a downward spiral to madness. Don’t worry, I won’t be formulating some diabolical scheme to replace the flu vaccine with vials of COVID, but I do think this is a question we have to ask ourselves.

Sure, the effects of the virus are less than desirable, and this has shown us we have a lot of growing to do in terms of virology, our political and economic systems, and, you know, being better humans. But in calling this virus as simply “bad,” or “negative,” or a “disaster,” we limit our potential to grow beyond it. ” I’m not a lunatic — I swear — I’m not going to label this pandemic as “good” either. You see, this unexpected worldwide disruption that threw a sense of stasis into chaos is neither good nor bad. The virus doesn’t pick and choose who to infect, who to kill, and what side to take in a political debate, but our need to answer the definitive question of “good vs. bad” has skewed how we view it, feel about it, and deal with it. It also impacts people’s perceptions of other people. Somehow, a “common enemy” has created more of an “us vs. them” dynamic than the “we’re in this together” narrative nearly every marketing campaign adopted at the beginning of it all.

Nice try, Southwest Airlines — looks like we aren’t free to move around the country.

Binary thinking destroys nuance, and when dealing with a never-before-seen health crisis, nuance is needed in order for us to generate creative solutions more than ever. One of my favorite Shakespeare quotes sums it up pretty succinctly:

“There is nothing either good or bad, but thinking makes it so.”

Our brain absorbs so much data every day, we categorize it subconsciously based upon our conditioning, so when we decide that something is either good or bad, right or wrong, or Republican or Democrat, our brains search for the details that support our position, and we act on that information. This severely limits possibilities, so that if someone is arguing on behalf of a conflicting opinion, it becomes nearly impossible to see logic in their perspective. At the same time, they have no idea how you can be so daft.

What’s the solution?

When you hear yourself shove an obstacle, another person, or some opinion into the good or bad categories, stop yourself. Instead, for example, say COVID-19 is an opportunity. If you have the time, make a list of as many ways your situation can be an opportunity, and benefit from an expanded, nuanced perspective that wasn’t even a possibility moments before. Good and bad create a limited perception of the problem, but by labeling it as an opportunity, it opens our minds up to waaaaay more possibilities.

For example, COVID-19 has opened up opportunities to:

  1. Learn to be comfortable being uncomfortable
  2. Practice adapting to sudden adversity
  3. Lean into new technologies that have the power to connect people from across the globe
  4. Develop more of a sense of meaning in people’s work
  5. Work remotely, reducing commuting time that can add unnecessary stressors to people’s days
  6. Educate people on disseminating the truth of online content
  7. Start new conversations about new problems that need addressed
  8. Empathize with and be kind to others — we’re all going through this
  9. Adapt new leadership strategies that emphasize the creativity of the people around you
  10. Discover new mediums for producing content

See what I mean? This list could keep going and going and…

Except we’re so focused on outcomes, being right, and forcing abstract events into categories, that most of us aren’t even discussing how many opportunities exist right in front of our eyes. We’re just choosing not to see them.

Without adversity, there can be no growth, but if we spend all of our time cementing our own opinions with reasons why the current crisis is bad, we miss out. Take some time and ask yourself, “How is my situation an opportunity to be kind, to connect with people unlike me, to be open to new ideas, to address this obstacle differently, and to try something new?” This changes what you see, how you feel, what you do, and what you get. Like those early marketing campaigns said, “We’re all in this together.” It’s time to act like it.

Question The System, Solve The Symptoms

The world is desperate for a coronavirus cure — we want life to get back to normal, but I can’t help but feel like we haven’t exhausted all options.

Has no one tried leeches?

If you think that sounds absurd, you’re right: leeches would only alleviate the symptoms of COVID, and not address the cause.

Many of the solutions to problems that our government, medical professionals, and workplace leadership propose involve treating symptoms of problems, rather than addressing the causes. This is just as effective as using leeches to cure, well, anything.

Addressing symptoms creates short-term results, and it can serve as a stopgap to solving the actual cause of the problem, but it won’t actually solve the problem.

When I was in college, I smashed the transmission of my Saturn driving over a curb on a night of bad decisions, causing a massive fluid leak. Instead of paying for a whole new transmission, I decided to pay a mechanic to weld it back together, which stopped the leak, but a few months later, the transmission completely blew and I had to get a new car altogether. Because I wasted my resources on a short-term fix, I ended up paying more in the long run.

Now, I don’t know what “getting to the core” of our world’s health crisis is, but I do know the long-term solution to most societal problems is to overhaul our education system. Did that solution come out of left field? Maybe in terms of this post, but our current education system as it stands is hampering our human potential. We can ban guns, offer universal basic income, and elect different representatives all we want, but these are addressing the symptoms of an even greater problem.

Why?

Our education system is designed to meet the needs of the Industrial Revolution, a time when humans took on the role of robots in factories to complete specialized tasks, so schools taught students how to be compliant and fit into those roles. Now, we’re entering the automation revolution, where actual robots are taking those jobs and creating a more efficient production process. In the short-term, this may seem like a bad thing: “THEY’RE TAKING OUR JOBS!” But in the long-term, this can be an amazing development in human history because it frees up millions of people from doing repetitive, simple tasks that numbs their brains, allowing them the chance to engage the natural human inclination to do creative work. But if schools keep producing compliant humans, the only solution humans will see is, “WE NEED TO GET OUR JOBS BACK!” This outcome is nothing more than addressing a symptom created by the obsoleteness of our education system.

Humans aren’t meant to work in factories. We operate at our best when we’re working together to find novel ways to solve problems, but today’s education is a one-size-fits-all system that emphasizes output over creativity, and the importance of the individual over the group.

If you work in a factory, and an employee has a creative idea to make work more fun, the manager is bound to shoot that idea down because it means a shift in roles, and perhaps short-term losses. In fact, that employee may be viewed as a troublemaker. Our society questions the innovative individual, rather than the system that stifles their potential.

We’ve confined ourselves to a system that works against us in a 21st century economy.

We’ve confined ourselves to a system that demeans anyone who dare question that system.

We’ve confined ourselves to a system that steers people away from doing jobs that are mentally and spiritually engaging to jobs that are mentally and spiritually draining.

And this isn’t even an issue in this year’s presidential election.

Image for post
Me when I came to the above realization

Billions of people around the world don’t think they’re talented, intelligent, or creative, not because they aren’t, but because they’ve been shoved into a system that tells them they’re not.

The world is changing so rapidly that, if there isn’t a fundamental revolution in how we educate ourselves over the next decade, problems like climate change, equality, and pandemics will make today’s problems seem like child’s play. This isn’t meant to be foreboding and apocalyptic, it’s meant to be a call to action.

Education reform begins with learning how human beings think and behave, then leaning into our natural inclinations and creativity to address the problem with an actual solution: teach students how to think, howto work together, and how to engage their creativity. Once we do that, there’s no limit to our potential.

Until then, we’re stuck in a system that emphasized job titles, individualism, and output as metrics for success, while we argue over which symptoms to solve by throwing stupid amounts of money at them… we might as well be using leeches.

You’re Being Conditioned Out Of Being Human

Sir Ken Robinson: We don’t grow into creativity, we grow out of it. Or rather, we get educated out of it.

What’s the world going to look like in 50 years? Will the entire world, from continent to continent, be connected to free, unlimited wifi? Will formerly barren landscapes burst with lush, sustainably farmed crops, reducing world hunger to zero? Will there be fully green cities, running on renewable energy with carbon emissions at zero? Will there be access to healthcare for anyone who needs it, regardless of socioeconomic status, to lower mortality rates, and nearly eradicate infectious disease? Will a 94-year old Tom Brady break his own record for oldest player to win a Super Bowl MVP?

Many of you are probably thinking, “Those things are impossible,” but before you click out of this article, let me remind you that we’re in the 21st century at the dawn of the Automation Revolution, while the system in which we work and are educated is a 19th century system from the dawn of the Industrial Revolution. So, yes, in our current system, those things are impossible, but that isn’t inevitable. Our system is costing us the contribution of millions of people who spend their days driving trucks, making sales, and micromanaging their subordinates, instead of exploring their creativity to discover their true potential.

Rather than lament what isn’t, it’s vital to begin from what is, which is where the work of thinkers such as Sir Ken Robinson come into play. Though Sir Ken unfortunately passed away last week, that doesn’t mean his calls for an education revolution have to pass away with him.

His work is painfully relevant today, because many of the worlds problems stem, not from inequality, systemic racism, or capitalism (though those don’t help), but from receiving an education that doesn’t allow children to explore, play, or embrace their differences. In an industrial world, people are conditioned to be compliant, to memorize facts, and to meet quotas, but human beings are at our best when allowed to explore our creativity. Because we’re taught to not question the way things have always been done, it costs us the opportunity to find ways to make things better.

Remember the embarrassment of answering a question incorrectly in front of the class? Or when you thought you had a great idea, and you were laughed at? Think about how it felt to receive a bad grade on a test or project. In the current system, failure, being wrong, and making mistakes are the worst things a person can do. This conditions the creativity out of children, and we become a world where only 15% of people are engaged at work (Gallup) — a world where over 3 million teens have experienced a depressive episode in the last year (SAMHSA). A world where only 14% of American adults say they’re very happy (University of Chicago).

By conditioning the creativity out of people, people are becoming like the robots that will be taking human jobs, and ironically, to prepare for the incoming wave of automation, people need to be creative. As Sir Ken said in his prophetic first TED Talk from 2007,

“If you’re not prepared to be wrong, you’ll never come up with anything original. By the time they get to be adults, most kids have lost that capacity. They’ve become frightened of being wrong, and we run our companies like this — we stigmatize mistakes — and we’re now running national education systems where mistakes are the worst thing you can make. The result is that we’re educating people out of their creative capacities.

We don’t grow into creativity, we grow out of it. Or rather, we get educated out of it.”

Sir Ken Robinson

Most of you reading this aren’t kids (if you are, go outside and play, you psychopath), but that doesn’t mean you can’t take something away from this: it’s okay to be wrong. It’s okay to think outside of the box and get your ideas shot down. It’s okay to be laughed at because you think or do things differently. If we want to leave future generations a world we can be proud of, we’re going make a lot of mistakes, but with each mistake, we’ll be one step closer to a world where children are taught that it’s okay to be themselves, take risks, and make mistakes. If we don’t start taking action now, the world in 50 years won’t feel much different than the world today, and that’s not something we can be proud of.

Put The ‘Comfort’ In ‘Discomfort’

I don’t mean to brag, but my mask collection is thriving right now. Back in March, I bought a pack of 12 different colored bandanas, and I’ve been able to pair each one of them to complete so many different ensemble combinations. They’re the accessory I never knew I needed (After typing that, I now understand why people regularly ask if I’m gay).

Speaking of an abundance of something, I have about thirty minutes of new stand-up material since the pandemic began. Most of it stems from my experience getting COVID, visiting the hospital, and how others have responded to world events. Sure, I’m still working on honing it onstage in front of socially distanced audiences, and it’s not all great yet, but the more I do it, the more I’m getting comfortable with what’s funny, what connects with people, and what doesn’t.

I haven’t done an in-person speaking presentation since the second week of March, but I have given some virtual presentations. Sure, I wish I could have a live back-and-forth with the audience and really get a feel for the energy in the “room,” but I’m learning to love the live interaction I get with Zoom’s chat feature. The last few months have been spent transitioning my speaking business to a virtual level, and it seems to be picking up some steam.

Nothing is as it was, but everything can be adjusted to. My life has turned upside down (not a breach baby joke), and now that I’ve shifted to looking for opportunities to adjust and grow, I’m finding normalcy in disruption instead of pining for normalcy.

And you can too.

That’s the beauty about us human beings: we’re incredibly resilient to change. If our ecosystem drastically shifts — say a volcano erupts, a drought strikes, or a pandemic rages — we have the ability to course correct faster than any other species. With the advent of the internet and our ease of access to an infinite amount of information, when a pandemic strikes and our way of life is disrupted, there’s an abundance of opportunities to adapt if we so choose. Our way of life is shifting to one with constantly evolving technology based in algorithms far beyond our grasp, and, within the next decade, our lives will be disrupted by this on a regular basis. COVID-19 is just a sample — a test, if you will, and I’m worried because of the amount of resistance to change I’ve witnessed.

But we’ve lived lives of general complacency, which actually works against our very own DNA.

At the dawn of the agricultural revolution some 12,000 years ago, humans were hunters and gatherers, built to adapt to daily uncertainty. “Will the weather shift and bring a great storm? Will I be bitten by a snake or eaten by a tiger? Will the herd of deer we saw yesterday still be in the valley so we can eat for the next few days?” Before humans settled down in fixed locations to farm, they were much happier, much more in-tune with their bodies and the world around them, had healthier diets, fewer instances of disease, and generally lived more rewarding lives. Anthropologists hypothesize that hunter-gatherers in the world’s most inhospitable climates worked only 35–45 hours a week and didn’t have to worry about mundane household chores (How can vacuuming be mundane when there’s the threat of getting mauled by a saber-toothed tiger?). Once humans settled down to farm, they began performing the same tasks on a daily basis, falling into mind-numbing routines. In many locales, the people depended on a limited number of crops, so that their diets actually reduced their lifespans, and they were infected by diseases originating in livestock. In today’s world, we settle down in one locale for many years at a time, enjoy the same foods, interact with the same people, and work the same jobs, sometimes doing the same task ad nauseam every day for the entirety of our adult lives.

We’re meant to explore, learn new things, and deal with daily uncertainty, yet we’ve shoehorned ourselves into a society set on status quo. Because of this, we resist uncertainty, which goes against our biology, instead of embracing who we were meant to be as a species, learning and adapting. Once a volcano erupts, early humans were quick to relocate to a safer place. Today, the volcano is this pandemic, and we’re insisting on staying in the path of a slow-moving lava stream while we choke on volcanic ash and refusing to wear masks. If we want to survive and thrive in the automation era, we can’t pine for the way the world used to be. To be happy, successful, and connected as human beings — since we’re all going through this on some level — it’s time to, not only get comfortable with discomfort, but embrace it.

Also, you too can crush the bandana-mask look.

Don’t Cancel, Question

If everyone had the same beliefs and the same things made everyone happy, what would the world look like?

It would decidedly not look anything like today’s world — in fact, I would argue that if everyone shared the same perspective, this planet would be painfully boring. No diversity of thought means the first idea would always be the best idea, which, without any form of challenge from others, could actually end up being the idea that kills everyone.

Nowadays, with everyone being so connected through the internet and social media, we have an opportunity to explore the incredibly diverse perspectives of people across the globe. Yet, it seems that whenever someone shares their ideology, those with other ideologies instinctively attack.

I’m guilty of it too.

From comedians making insensitive jokes, to far-right purists, to Black Lives Matter activists, to opinionated lesbian feminists, there is something to learn from each of these ideologies, but the moment we say “I disagree,” we miss out on the opportunity to make a connection. Each of these people experienced their own unique upbringing and have reasons for why they behave the way they do, but our basic human nature requires us to be social and work together with the group.

The way we’re nurtured drives us away from our human nature.

It’s in our nature to explore, try new things, and work together, but we’re conditioned to stay in our lanes, hold steadfast beliefs, and value individuality. It’s like our school system taught us how to be less human.

When I see an opinion that is unlike my own, I ask, “Why?” The other person must have a reason for why they see the world differently, so instead of insulting, disparaging, or ignoring them, I’m more interested in seeing from their point of view. At worst, learning from those who don’t believe like me will expand my worldview and help me build a stronger argument in favor of my ideology. In fact, one of the best ways to make our point is to be able to argue effectively from the opposite perspective. At the very least, it will put us on similar footing, which gives us a starting point upon which we can all agree.

For example, freedom of speech is a value held dearly by most Americans, from BLM protesters to right wing militias. But when BLM protesters are being arrested, gassed, and beaten by law enforcement for exercising their right to free speech, the “Don’t Tread On Me” folks are nowhere to be found. Freedom of speech doesn’t just refer to the opinions you agree with. Perhaps, with a shared agreement that all speech much be protected, these ideologically opposed groups can come together and start a dialogue with one another.

If everyone had the same beliefs, the world would have far less dialogue and way more monologue. We learn way more when we listen to others than when we parrot our own opinions, so if you disagree with this post, feel free to contact me and ask, “Why?” because I’d love to hear your perspective too.

Empathy: The Starting Point To Building A Better World

“You’ve gotta watch Breaking Bad. Watch a few episodes and it’s going to hook you.”

“What’s it about?”

“Walter White, a brilliant scientist turned chemistry teacher, gets diagnosed with cancer and starts cooking meth to pay for his treatment and support his pregnant wife and disabled son.”

“That’s not really my speed.”

My friend Scott recommends shows for me to watch all the time, and they’re usually great, so I decided to give Breaking Bad a go, even though the premise didn’t really appeal to me, but he was right: I sped through the first four seasons in about two weeks, and what really struck me was the fact that I was rooting for a man who would kill someone — even an innocent person — to “protect his family.” Why was I cheering on someone to ruin people’s lives with a drug that led to violence, greed, and the thirst for power? Why was I rooting against a well-intentioned DEA agent driven by justice to save people’s lives and get a dangerous drug off the streets? The answer: I saw myself in Walter White — not because I wanted to cook meth or murder my rivals (I like my rivals) — but because I, too, have had my back against the wall. I, too, have been doubted by even the people closest to me. So when Walter made the decision to end someone else’s life, I found myself conflicted internally because, even though I would never consider murder, I could understand what motivated Walter to do it.

And that’s something the world needs more of — not murder, but empathy. Being able to see the world through the eyes of people unlike yourself is the key to understanding why they do what they do. That’s why we love stories: we get to see the protagonist’s world through his or her eyes while rooting for them to overcome their adversities; and the well-written shows like Breaking Bad, Mad Men, or Dexter will have us rooting for the protagonist, even though he or she is willing to do some unsavory deeds to get ahead.

Now these are all fictional stories, but our capacity to empathize with the people in these shows and judge them based on why they do what they do, rather than what they do, is a skill we can use with people in the real world who are unlike us. To be able to see through the eyes of another, even if he is a diametric opposite, can help you communicate better, reach agreement, build a relationship, and even make you happier. Though you may not be willing to do what someone else has done, to be able to connect with why he does it is the first step to bringing unlike people together — a must in an increasingly connected world.

Whether you agree with me or not, chances are we both want to live better lives in a better world, and that is a great starting point for coming together and creating it.

6 Ways To Make The Most Of Your Quarantine

Fun fact: each second, your brain receives 11 million bits of information. Out of that, it processes 40 to 50 bits, so it chooses what it takes in. That’s great news because that means each of us is consciously choosing what bits of information to take in.

During this coronavirus crisis, it’s easy to find the negatives because we’re being constantly bombarded by bad news on TV, on social media, or from our friends and family giving us “helpful” updates on the most recent closings. Personally, I’ve been forced out of my service industry job, I’ve had speaking gigs cancelled, and I have no outlet to get on stage and make people laugh. Suddenly, I have all of this free time to swipe, scroll, and get sucked into a vortex of negativity.

NOT SO FAST

Instead, I’ve made it a goal to do my part in making other people smile when there doesn’t seem like there’s a lot to smile about. It gives my days meaning, distracts me from the negative news that I literally can do nothing about, and hopefully creates a different narrative for others, as we experience the same uncertainty.

I want you to know that you have options, no matter how limited they seem. Here are 6 ways to make the most of the coronavirus quarantine.

1. Maintain the Losada Ratio

Psychologist Marcial Losada specializes in using human behavior to develop high performance teams. In his years of hands-on study, he discovered that people perform best when they balance every negative interaction with 3-6 positive ones. Negative moments weigh heavier on our brains because our survival depends on focusing on potential dangers vs. the positives in our environments, hence the 3-6:1 ratio instead of a 1:1 ratio. If we want to outweigh the negatives, we must find 3-6 positives in our lives. Every time you read a negative news story, or are bombarded with a “the end is near” mentality of a loved one, find 3 uplifting news stories, funny memes, cuddle with a pet, send someone an email thanking them, etc. The more you do this, the more you train your brain to find what’s good.

2. Be a positive broadcaster

While the rest of the world is filling the airwaves to the brim with negative, stress-inducing stories. Instead of complaining about this, do your part and share the stories that are going to bring smiles to the faces of others. If it makes you smile, don’t hesitate – SHARE IT! Through all the negative, there’s a lot of people doing good out there. I just got a free oil change and tire rotation as a service offered by Automotive Specialty Services to ease the mental tension of their customers. Last month, after being laid off from my last job, my barber offered me a haircut, calling it a “Getting-Back-On-Your-Feet Cut.” My current workplace is preparing pre-cooked meals for any service industry employees who were laid off due to the quarantine, regardless of where they work. If you find a story like this, don’t keep it to yourself, SHARE IT.

3. Make a daily to-do list

Sitting around watching TV, falling into a YouTube vortex, and playing video games while pounding Miller High Lifes might seem like a good way to distract yourself from the fact that you’re not working, but it’s actually doing more harm than good. Our brains need stimulated so that they’re releasing dopamine, oxytocin, serotonin, and endorphins into our bloodstream; these chemicals counterbalance the stress that can run rampant while thinking about paying bills without work. A simple way to release these “good” neurotransmitters and activate your brain is to set and achieve goals every day. They can be as simple as finishing a book you’ve been reading, putting furniture together, learning something new, meditating daily, or finally organizing that desk. You can be as ambitious as finishing a book you’ve been writing, getting your weight down, or putting together a new resume for after the quarantine is over. Make a list of at least 3-5 things to get done the next day, right before you go to bed.

4. Create Positive Momentum

Hanging around the house in your flannel pants and ratty hoodie is comfortable, sure, but what kind of message are you giving your brain? Communicate that today is going to be a good day to get something done by treating the morning like any other busy morning – except better. Get dressed, exercise, shower, dress your best, eat a healthy breakfast, and get working on your biggest to-do of the day. Whatever you do, don’t turn on the news before you start your day. If you’re going to watch or listen to anything, put on something that motivates you or makes you laugh. Now is as good a time as ever to create new habits.

6. Practice Gratitude

Whenever you feel yourself becoming stressed, depressed, or anxious, find at least one thing you’re grateful for in that moment. For example, when I start thinking about and getting stressed out by what I don’t have, I remember to be grateful for the opportunity to get a bunch of projects finished that I’ve been working on for months, even years. At the very least, right before you go to bed, make a list, mental or physical, of three things you’re grateful for that day. They can be as simple as being grateful for air, water, or the house you live in, just do it as you lie down, so the last thing going through your head is good vibes. It can always be worse, which is why it’s important to consciously remember why it’s always better than it seems.

What we see and how we see it determines how we feel, what we do, and what we get. Shift the first thing and create some positive momentum, even when it seems like doing so is impossible =)

For your daily dose of good news: https://www.goodnewsnetwork.org/, https://www.sunnyskyz.com/good-news, https://www.positive.news/

 

 

Why Are We Teaching Cursive?: School Shootings and Education Overhaul

The other night, I sat down to take care of my 2019 taxes. Armed with my 2018 tax forms and an IRS-sponsored how-to as a reference, I was fairly confident I’d finish up within an hour. Four hours of frustration and stress later, I leaned back in my chair, signed the final dotted line, and sighed, “I wish we learned how to do this in school,” out loud.

Whodathunk that teaching a useful tool for adulthood at some point during elementary, middle, and high school might be a good way to spend some of that 13 years?

Filing taxes isn’t the only skill our education system can teach that would make the world a better place. Sift through Twitter, Facebook, or the comments on YouTube videos for a few minutes. Turn on the news and watch talking heads argue with one another about one person sitting in a certain white house for hours on end.

Perhaps teaching our fragile-minded youth a thing or two about skills they’ll use EVERY DAY like empathy, communication, collaboration, emotional intelligence, and creativity would do them better than learning how to classify species of primates, a skill they’ll never use… unless they become a biologist.

Imagine students graduating college and entering the workforce with the abilities to diffuse conflicts before they even start, to turn disagreement into collaboration, to share the talents they’ve been honing for over a decade in a way that contributes to society.

Or we could keep teaching them cursive.

Kids need to engage their brains, explore, and discover what they’re passionate about, and how to work with other people to share their passions. It’s silly that the system forces children to work alone on tests, projects, and various busy work, while ranking them individually. Then, once they graduate, they have to suddenly work together in groups with others who don’t think like them, and no one has the skillset to collaborate efficiently.

HOW IS NO ONE TALKING ABOUT THIS!?

In episode five of the You Can’t Laugh at That podcast, the topic of discussion is school shootings. As comedians, one of our jobs is to point out absurdities and injustices in ways that make people laugh. The fact that younger generations have to go to school worried about a potential shooting is absurd. Yet, nothing is being done about it. Sure, lawmakers are attempting to pass legislation to restrict the purchase of firearms, but an overhaul of our massively outdated education system – a system that was created to control the population during the Industrial Revolution – reaches the core (not Common Core) of the problem.

Shootings are the symptoms of a much larger problem:

  • Kids aren’t being taught actual life skills like how to get along with others who aren’t like them. They’re taught how to fall in line and fit within a societal construct.
  • Children need to collaborate, explore, and be creative, and that need is being stifled in favor of robotic, state-mandated curriculum and standardized tests.
  • Children are punished for their eccentricities and displaying their talents in ways that don’t fit an outdated system.

Do you think there’d be a school shooting problem if students actually looked forward to going to school? No one has ever said, “I love going to school!” Then proceeded to go on a shooting rampage.

What can we do? It’s not like our education system is going to be overhauled overnight. We can:

  • Push our school districts to put more money into art and mental health programs
  • Lobby for schools to push more collaborative classroom learning experiences
  • Vote the legislators out of office who support standardized testing
  • If you have children, support their creative exploration and let them make mistakes. Besides, you’ve made mistakes too. It’s okay to not know all the answers all the time, and your children need you to support them as they search for the answers to their questions. That’s the real education
  • START A CLASS THAT TEACHES KIDS HOW TO DO THEIR TAXES

It takes several small changes, starting in your home and in your community, for any real and lasting change to occur. After a quick glance at our world today, there is a deep need for growth in how we condition our children, and rather than just alleviating the symptoms, it’s time to get to the root of it all.

Also, WHY ARE WE EVEN TEACHING CURSIVE!?

You Can’t Laugh at That episode 4: School Shootings

https://podcasts.apple.com/us/podcast/episode-4-school-shootings/id1495600197?i=1000465863089

Anxiety: The Attack No One Sees Coming And 5 Ways You Can Help

I never thought it would happen to me.

To David Horning – the dude who preaches mental toughness, emotional intelligence, and leadership when others experience stress. I had my first anxiety attack earlier this week, and, for a moment, it crashed my entire worldview.

For awhile, I resisted it, throwing away everything I’ve learned and taught others about dealing with stress, overcoming adversity, and accepting reality. It shook me to my core, crumpling up my identity like a discarded joke premise and throwing it into a California wildfire, then dousing it with hundreds of gallons of water, and backing over the ashes with a big rig. After all of these years of preaching to “Accept the present moment,” “Look for the opportunity,” and “What can I you with what you know?” I became someone who was saying, “You’re a piece of shit,” “You’re not worth it,” and “Everyone should feel bad for me.”

Talk about a 180.

After a few days of reaching out to people around me – my family, my girlfriend, and my roommates – I came to the realization that this was a test to challenge the mettle of the identity I had created for myself over the years. And now, sitting in a crowded coffee shop as the aroma of chai lattes and the sounds of ambient music fill the air, I realize that now I have a chance to create a connection with those struggling to connect with others experiencing difficulties – whether they’re colleagues, friends, or family. All it took was a fresh perspective, and that’s what I hope to share with you through the 5 things you can do when someone you know is suffering from anxiety.

1. Communicate That You’re There To Support Them By Listening

This can be as simple as a comforting hand on their shoulder, eye contact, or a smile. It can be verbal reassurance that you’re willing to take the time to simply be in the room. It can be in the form of a card, a voicemail, or an invitation to lunch to just hear their side of the story without any judgment. Sometimes just offering an ear can help them verbalize what they’re going through in a way that helps them discover the light at the end of the tunnel.

2. Don’t Give Advice Unless They Ask For It

The last thing you want to do is to tell a person going through a bout with anxiety what they should do. Sure, what you’re saying may make objective sense, but someone going through anxiety’s fight-or-flight response cannot see the full picture, no matter how sensible you are. It’s not that they don’t want to feel better – they do (duh) – but if they’re not ready, you’re only going to contribute to the anxiety. Giving advice will make them resist what you’re saying through argument (fight) or simply shut off to you and turn elsewhere (flight). Or they’ll just punch you and run away (fight-AND-flight). Unless they explicitly ask for your help, simply being there is the best action you can take.

3. Share Your Experience

Be real. Share the most gut wrenching story from your life; was there a time you faced crippling anxiety? Depression? Even suicidal thoughts? The moment that began shaking me were hearing from my dad – one of my role models – share how he couldn’t sleep for days at a time, had lingering pains in his chest, and cold sweats while he struggled to raise a young family amidst unemployment and a bad economy. Then, a good friend reached out to me about how he contemplated suicide amidst the worst anxiety attack in his life. Finally, my roommate – whom I’ve known for all of two months – opened up about his bouts with anxiety. Sharing that you’ve experienced the same symptoms, but have a different story offers a fresh perspective that can shake the sufferer out of their current tunnel vision. Notice how none of this involves giving advice.

4. Offer Perspective

Whatever they’re going through, there’s someone, somewhere who has had it worse and overcome it. When someone is experiencing extreme anxiety, all they’re thinking about is how bad they have it in that moment, and it’s incredibly difficult to shake this perspective. Telling a story about someone you know, someone you’ve heard of, or even sharing a humorous anecdote can provide a jolt of, “It could be worse.” The other night, I was wandering aimlessly through the grocery store on the phone with a buddy of mine. As I tried to pick out the Holy Grail of avocados (why are they only ripe for seven minutes!?), he put the image of living in the Middle Ages through the bubonic plague in my head. As stupid as it seems, it made me feel silly for thinking my problems were so bad and shook me out of my funk for the time being. Oh, and I found the perfect avocado.

5. Ask Open-Ended Questions

When they ask for your help, it may seem natural to simply tell them what to do next, but that’s not what they really want. They just want to know how to break out of their funk, but doing it in a way specific to them, and the best way to point them in that direction is to ask them open-ended questions that will help them find their own answers (no closed-ended questions that lead to yes or no answers). The goal is to help them discover answers that make them feel better about themselves, reframing the situation so they can find a path up, and asking them what actions they can take to get there. In doing this, I was able to see that the anxiety I was feeling was all self-inflicted, that I’ve overcome every roadblock ever put in front of me, and that I have growth opportunities all around me. Now, I have an action plan in place to grow myself, discover new things, and use this experience to help others. That’s why I’m posting this now – I was in the middle of reaching out to secure new speaking gigs when inspiration struck from a question my dad asked me: “What are some things you can do now?” If I can leverage my experience to offer ideas to people who are dealing with others with anxiety (or dealing with anxiety themselves), I have to take the opportunity to do so.

Without others lending a hug, empathy, perspective, and asking perspective-expanding questions, I’d be in a much worse place right now. If you know someone going through anxiety, reach out, and at the very least, let them know you’re there and just listen.

Who knows? You may be saving a life.