3 Reasons Why Leaders Should Use Humor To Unlock The Potential Of Others

Another sideways glance and furrowed brow from a presentation attendee around 25 years my senior after another presentation about how humor makes better leaders: “I get where you’re coming from, but I don’t see why I should change what I’ve always done.” I’m used to this response by now, but at first, it was hard not to snap back, “WERE YOU LISTENING AT ALL!?” Then came the realization that I was tucking a fake mustache and a papal mitre into a suitcase while this sharply dressed, more-successful-than-me executive questioned my credibility. I get it. When you picture a successful business executive, what do you see? How do they carry themselves? Dignified? With importance? Are they stern? Some Mad Men-esque Don Draper figure pops into many minds, but with a little bit of humor and a loosening of the tie, leaders can take an already successful enterprise away from renting a Bentley from Enterprise to blasting off into the cosmos on the Starship Enterprise. A little bit of humor coming from the top can unlock maximum potential in your people, and here are three reasons why:

1. Makes you more approachable

A warm smile and a hearty laugh go a long way to make you appear approachable to the people who call you “boss.” When we’re able to laugh, especially at our own mistakes, it makes you more human, thus more relatable, by communicating to those who may be too shy to come to you with ideas. I hear the platitude, “My office is always open,” from many managers, but just because it’s open, doesn’t mean people feel comfortable coming in. By having the vulnerability to be able to laugh and be open to others laughing at you it makes others actually want to see you succeed as a leader, as long as you’re open to their ideas.

2. Sparks creativity and trust

When people genuinely laugh, it’s when they’re at their most authentic, and seeing someone in a leadership position so open to being real creates a natural sense of trust.  When we trust our leaders are authentic, it gives us an intrinsic motivation to want to help them overcome challenges and difficulties or come up with new ideas. If you’ve ever had a boss you’ve loved, you know that feeling of wanting to overdeliver for them. By laughing and being real about your own mistakes, it communicates that your employees don’t have to be perfect. Think about it, would you rather be around someone minding their Ps and Qs and calculating what they’re saying or someone who is real?

3. Reduces sick days

What? How do you reduce sick days by laughing? I don’t want to dive too deep into the biology of what happens when we laugh, but at the very least, it increases blood flow, reduces muscle tension, and massages internal organs. That’s not something a chair at Brookstone or a masseuse at your local strip mall can do. All of these unintended results of laughter being a core part of work allow your employees’ blood pressure to go down so they’re feeling better, taking less time off, and working with a renewed energy.

If what you’ve been doing as a leader all of these years is working, by all means, stick with it! I’m not saying you should overhaul the way you run manage, but you should definitely find more reasons to laugh, especially if it’s at your own mistakes. We’re all human; communicate that it’s okay to be more human to your team and you’ll unlock even more of their potential than you even dreamed.

Taking Short-Term Risks for Long-Term Reward

When competing in a comedy competition, it’s wise to use safe material, that is, material that you KNOW works with crowds of all shapes and sizes. But as a performer, sometimes hitting the same laugh lines over and over can get exhausting and feel less rewarding.

I was in a comedy competition in New York City last week, and the rules stated that if you advance to the next round, you can’t use any of the material you had already used. I have three ten-minute sets that have historically held up in front of all kinds of crowds, so I initially planned on using these three sets. But once I moved on from the first round to the semifinals and was prepared to use my second killer set, I called an audible at the last second.

I had thought of some new jokes a few days prior and was itching to try them out in front of a live audience. Sure, I knew set number two was going to work, but I had been milking that set for so long (see what I did there?), my itch to be creative won out.

I tried an entire new set in the semifinals and failed to move on to the finals.

You’re probably thinking, “What’s the point of writing a post about taking risks when the risk you took didn’t pay off?”

The point is that, sure, I suffered a short-term setback.

Sure, after opening up my set strong, the next two minutes fell painfully flat, with little to no laughter from the audience. But after lightheartedly drawing attention to this elephant in the room, the rest of the set concluded strong.

The moment I got off stage, I knew I wasn’t moving on in the contest, but it felt liberating to try out something new.

The next day, I listened back to my set, took notes, made adjustments, then worked out the material at three open mics. By the time the third one rolled around, I had a fully functional, laugh-worthy set ready to go.

It killed.

Even though I fell flat during the second round of the competition, I now have a brand new ten minute set that I can confidently take to the stage, knowing I can get laughs.

When we play it safe, eventually it becomes rote, routine, and incredibly boring, even if at one point it was rewarding. When we take risks, life becomes much more exciting, it’s just important to remember that when we fall short of our goals the first time, it isn’t the end of the world. There’s always a chance to learn, improve, and achieve that internal (and external) reward by adjusting and adapting. Don’t let taking a risk stop you when the reward can be that much greater.

What’s one risk you can take that makes you feel uncomfortable? What’s the potential long-term reward if you see it through?

Conduct Your Life With Exuberance

Imagine being 80 years old with more energy and life than you had in your 40s, 30s, and even your 20s…

Seem impossible? Meet Benjamin Zander, the musical director of the Boston Philharmonic Orchestra and the Boston Philharmonic Youth Orchestra, who will have you second-guessing your perception of age and energy from the moment you meet him. At the end of April, I will be hosting the Akron Symphony Orchestra’s annual charity gala, and one of the auction prizes is a visit to Zander’s home in Cambridge, a trip up the Charles River in his pontoon boat, and VIP treatment at a Boston Philharmonic concert. Since I was already in Boston to perform comedy, I decided to reach out to see if I could arrange a meeting.

The moment he swung open his front door, I knew I was in for a treat: “THERE YOU ARE!” he exclaimed in his sing-song British accent, arms joyously in the air as he wrapped me in a warm embrace. It was as though he was reuniting with a long-lost friend, and I went from being nervous to meet the world-renowned conductor, to feeling like we had known each other for years.

As we spoke with one another, his eyes sparkled, reminiscent of Sir Ian McKellen’s as Gandalf at the beginning of The Lord of the Rings, and he smiled from ear-to-ear and nodded along as he listened to me talk about why I’m passionate about bringing more laughter to the world. Unsurprisingly, he shared my value of humor as he spoke about the fun he and his musicians have during orchestra rehearsals.

“Having fun at rehearsals is so important, even though the symphony is supposed to be serious,” he shared. “The world is much better off with more laughter.”

Though I only spent about ten minutes with the incredibly busy conductor, it felt as though time stood still, and we connected on much a deeper level. The zeal with which he approaches others is evident in his TED Talk, which I HIGHLY recommend watching – even if you’re not into classical music – because his message transcends music:

“I have a definition of success. For me, it’s very simple – it’s not about wealth, fame, and power – it’s about how many shining eyes I have around me… It really makes a difference what we say – the words that come out of our mouth.”

He goes on to quote an Auschwitz survivor:

“I will never say anything that couldn’t stand as the last thing I ever say.” 

When I reach 80, I can only hope to have half of the spirit that Zander has, but he left me with powerful questions to ask myself: do you leave people with shining eyes? Are they happier and filled with more energy that they were when you met them? How can you leave every interaction inspiring others to live with energy and exuberance?

Ask yourself these questions every day and find that life becomes a little happier, more exciting, and  more fulfilling.

Check out Benjamin Zander’s TED Talk here: https://www.ted.com/talks/benjamin_zander_on_music_and_passion#t-1197578

Check out The Art of Possibility, the transformative book he wrote with his wife: https://www.amazon.com/Art-Possibility-Transforming-Professional-Personal/dp/0142001104/ref=sr_1_1?keywords=the+art+of+possibility&qid=1555090828&s=gateway&sr=8-1

Humor and Grief: Putting the ‘FUN’ in Funerals

When a close relative of yours gets murdered, it shakes the foundation of your existence; it can send you on a downward spiral of depression, dependency, and regret. One of the toughest moments of my life was learning of the passing of my aunt, Kristie, at the hands of her own daughter – my cousin Taylor. I was lying in bed around 7 AM after a late night of shock and questioning reality – we had already known Kristie had been killed, but when we went to bed, we didn’t know the culprit – when my dad burst into my room with hate in his voice, declaring, “Taylor did it.”

My first thought was, “Christmas is going to be awkward this year.” I stopped myself from laughing: “This isn’t the time to make jokes.” The next few weeks were miserable – every day we learned more and more gruesome details about the murder. If you were to drive by our house, it would’ve been the one with the black cloud hovering above it. You always hear people say things like, “That kind of stuff happens on the news, it doesn’t happen to us,” so none of us really knew how to cope. We spend a lot of time together, consoling and comforting one another. In college at the time, I confronted my vulnerability by skipping two straight weeks of class – the only percentage I got was the .09 I blew into a breathalyzer. Needless to say, none of the family could find a way out of the black hole we were stuck in… until the funeral. That’s when I finally gave in to the humor of the whole situation.

During the eulogy, the minister said, “This is a celebration of life!” I don’t know about you, but when I hear the word “celebration,” I think “party,” and not one person was partying. Besides, if you were to invite me to a party, then inform me it’s at a church, everyone would be crying, and the DJ would be bagpipes, I’d politely decline. And one more thing: he called it a “celebration of life…” with a dead body in the middle of the room – you couldn’t get more contradictory. That’s like having an open bar at a sobriety party. I had to laugh – and the moment I did, it was like a weight was lifted off of my chest. I began to notice even more incongruities: the first three letters in ‘funeral’ are ‘F-U-N,’ Kristie found joy in the happiness of others and, ironically enough, EVERYONE THERE WAS CRYING, and a stranger no one there had ever met sobbed uncontrollably into the microphone for five minutes, blubbering on about how he wished more people had known Kristie, while we wondered who the hell knew who that guy was.

In the face of tragedy was the moment I realized the power laughter has over our fears, stress, and sadness. But it shouldn’t come as such a shock: science has known this for some time now

A study from the University of Berkeley, bereaved widows and widowers able to laugh about their loss were observed to be happier, better equipped to deal with distress, and better socially adapted.

A study done at Kent State and reported in the American Journal of Hospice and Palliative Care revealed that humor was present in 85 percent of 132 observed nurse based visits. Amazingly, they found that 70 percent of the humor was initiated by the patient.

Humor provides us with relief, not by washing away bad feelings, but by activating them, along with positive ones, so that we can enjoy a complex emotional experience. Tragic circumstances are an effective breeding ground for humor because they provide the same release as horror movies, allowing the participants to confront their emotions head-on.       –Scott Weems (author of Ha! The Science of When We Laugh and Why)

How have you used humor in the face of tragedy? How have you helped others experiencing tragedy, trauma, or even just a bad day smile?

Each of us has had a “Christmas is going to be awkward this year,” lean into it and let yourself laugh.

 

How a Workplace Taboo Can Increase Employee Engagement and Productivity

“This is not the time nor the place to laugh.” “Why are you laughing when you should be working?” “Work is work. You’ll have time to play when you’re done.”

These should sound familiar to many of us, especially coming from the mouths of our managers and executives as a hearty guffaw is stifled before it can breathe life into the otherwise routine, stressful, and mundane workday.

Comedy and productivity are two things you probably don’t associate with one another, but believe it or not, the evidence is overwhelming:

Comedy (humor, to be more precise) in the workplace increases productivity, counteracts stress, builds trust, strengthens relationships, improves performance, builds leadership skills, engages employees, reduces sick days, enhances learning and memory, provides needed perspective in the face of failure, opens lines of communication, attracts great people, drives creativity, strengthens confidence, and transforms workplace culture into one centered around the well-being of others, making work meaningful, and a breeding ground for happiness.

So sure, make your work environment “humor free,” but eliminating light-heartedness from work is no laughing matter.

We have been entrenched in a culture of work focused on appeasing shareholders, reaching quotas, and meeting deadlines for as long as the humans on this planet have been alive – and even longer than that – so the “work-is-work” mentality is ingrained in our DNA. It’s no wonder a majority of workplaces don’t place very high value on the power of laughter – they have no idea of the benefits. It’s not like we learn about the numerous benefits of humor in the workplace, in college, or even at work trainings, so what I’m writing here might be news to you.

And that’s okay… but now, it’s time to do something.

Now, we’re entering an age where information is readily available at the click of a button, and study after study, poll after poll, and case after case show that positive laughter in the workplace is transformative. Now, we can find companies who have instituted humor programs, see the positive results, and figure out what works for our company. Now, we can finally feel great about letting loose and laughing a little, because even though our bosses don’t seem to value humor at work… well actually… they do:

  • A survey of 730 CEOs by Hodge Cronin and Associates found that 98% would rather hire someone with a good sense of humor than someone with a more serious demeanor.
  • 91% of executives in a Robert Hath International survey agreed that humor is important for career advancement, while 84% believe that people with a good sense of humor do a better job than their counterparts.

There are far too many positive side effects to continue to list, so I’ll let the following articles, books, and studies do the talking.

https://hbr.org/2018/11/the-benefits-of-laughing-in-the-office

https://hbr.org/2014/05/leading-with-humor

https://wol.iza.org/articles/are-happy-workers-more-productive/long

http://mentalfloss.com/article/564511/laughter-at-work-can-boost-productivity

https://www.marketwatch.com/story/laughing-at-work-can-actually-make-people-take-your-career-more-seriously-2018-11-20

http://www.hbs.edu/faculty/Publication%20Files/Bitterly%20Brooks%20Schweitzer%20JPSP%202016_54efbab5-2561-4408-b008-38d958e0ad50.pdf

http://apps.prsa.org/Intelligence/Tactics/Articles/view/11933/1143/Play_at_Work_Increasing_Communication_and_Producti#.XKG6dutKjOS

Improv:http://time.com/4357241/improv-lessons-success/

TED Talk: https://www.youtube.com/watch?v=6iFCm5ZokBI

Ha! The Science of When We Laugh and Why – Scott Weems

The Humor Advantage: Why Some Businesses Are Laughing All the Way To the Bank – Michael Kerr

Work Rules!: Insights From Inside Google That Will Transform How You Live and Lead – Laszlo Bock

What are some ways you can infuse humor into your work?

Work isn’t the time or place to laugh, eh? Knowing what we know now, that’s damn funny.

Enough Fighting! The Solution: Start From Common Ground

It seems like nowadays, there’s constant conflict with no end in sight between groups with opposing ideologies. “I’m right, you’re wrong” conversations based on judgment have overshadowed actual conversations focused on solutions, and enough is enough!
Instead of telling all of you fierce Democratic debaters and Republican retaliators that you’re wrong for your behavior, I’m here to present a solution.
In order to get anything done, it’s important to begin from a common origin – common ground, if you will – and the common ground is an issue I think we can all agree on: ambrosia salads need to be banished.
Forgotten.
Exiled to the annals of history.
And then those annals need to be burned.
If you disagree, you’re what’s wrong with the world today.

Thanksgiving is coming up, and for some reason, we all have a distant relative who decides it’s a great idea to bring a bowl of fruit, marshmallows, and some sort of creamy, disgusting, dairy-based mixture to keep the party going.
This is why you’re a distant relative, Aunt Patty!
Really, have you ever been to a holiday potluck and thought, “Thank god someone brought the ambrosia!”? You haven’t!
It’s one of those foods that’s there, but you only take one tiny scoop so as not to hurt anyone’s feelings.
Then people act surprised when there’s so much left over, and they try to pawn it off on everyone else.
“Take some home! There’s so much left over!”
There’s a reason: it looks like the after photo of what happens in a garbage disposal!

First of all, the name sounds like a skin condition – “Stop scratching! You’re making your ambrosia worse!” – but is actually more arrogant in origin.
It references the food of the Greek gods.
Point me to the immortal being who orders the ambrosia, because Zeus ain’t standing for that shit.
Your ass is banished from Mount Olympus!

Ambrosia salad is what you make when you’re broke and all you have left is Del Monte fruit cocktail, Cool Whip, marshmallows, and the pecans you found in the back of the cupboard from last year’s Thanksgiving.
If I were starving to death and you offered me ambrosia, I’d take a heaping spoonful of death.
How this dish keeps appearing on tables at holiday gatherings is beyond me.
When my mom makes sweet potatoes, people ask her to make it again the next year.
When someone makes ambrosia salad, people ask them to never come back:
“Maybe go spend next year with the other side of the family.”
But alas, they’re back, and with a fresh bowl of vomit, completely ignoring the explicit context clue that no one even touched their heaping bowl of why white people need to check themselves last year.
Yet, there they are.
“Guess what I broooooought! Everyone’s favorite!”
This needs to end.
Now.
Democrats!
Republicans!
Heed my words: ambrosia salads need banned, and that’s something you can all reach across the aisle about.
If President Trump tweeted his disdain for the dish, it would be his most liked and least controversial tweet EVER.

I’m not saying that banning ambrosia salad is going to unite all sides on all issues, but starting from common ground and working towards solving other, more controversial issues is much more productive than starting from dissenting points of view.
If we admit that we share a perspective with even our most fervent of detractors, the stereotypes that come to mind when we think of our rivals dissipate, and we see the human behind the label.
Unless the human likes ambrosia salad, in which case I hope they get struck by lightning. Twice for good measure. Because Zeus ain’t standing for that shit.

Let Loss Propel You Forward

In our lives, we experience love and loss – it’s inevitable. What isn’t inevitable is the growth that can come from even the worst of times. It isn’t about suppressing our emotions when something unexpected happens, it’s about leaning into those emotions and using the momentum to find ways to learn and grow from the loss. I’ve recently experienced loss, and I thought I would share what I’ve had to go through to become a better person because of it.

My JBL Bluetooth speaker is gone.
It wasn’t by my choice, although I suppose my choices led up to the moment it was taken from me.
And now I can’t get over this feeling of loss…
Of despair…
Of regret…
Sure, I could’ve left it locked away in the trunk of my car, but a speaker with that depth of sound quality deserves to be free, to experience the world as it was meant to be experienced.
It deserved to left on top of my car to experience the feeling of wind, the warmth of the sun, the chill of the rain.
Something that beautiful should never be locked away.
You were small, but your sound… your sound was enough to fill a room.
And you played it all without question… because music was your life.
I want to hear you sing again.
To tell jokes again.
Hell, I want you to turn off on your own when I need you during a presentation again – you had a real habit of doing that.
But you can’t.
I just… I just want to feel your cylindrical  shape in my hand again.
I want to be in one end of my house with you in the other, singing away, making it feel like you’re right beside me.
I want to see “JBL Flip 2” appear on my list of Bluetooth options and know that my Macbook will connect to you since you’re within range.
You were unlike any Bluetooth speaker I had ever owned, because I had never owned another Bluetooth speaker.
You were the one – it wasn’t supposed to end like this.
But you were taken.
Stolen.
Who knows where you are now, or if you’ll even get this, but I miss you.
I stopped listening to music altogether.
When I hear other speakers, they just make me think about what we had, and I weep.
Dad says I’ll be okay.
He says you were “just a speaker.”
To some, sure.
But to me, you were more than “just a speaker.”
You were a part of my life.
And you know you never forget your first.
It’ll take time.
I’m not ready to get out there and try other speakers, so I just ordered a cheap Chinese replacement.
My mail order speaker should be arriving soon, but it won’t be the same.
I hope I’ll learn to listen again – and soon.
Listen, I know I’m better because of you and I should focus on that.
What you taught me in all of those audiobooks and podcasts… you’ve made me grow.
I learned so goddamn much from you, and for that, I’m incredibly grateful.
You’ll live on through me.
And together, with my new Chinese partner, our story will be told, and the world will be better because you were in it.

I’ll make sure of it.

Why Characters? Perspective and Sketch Comedy

Why characters?
If you’re ever at a restaurant where people drop their business cards in a fish bowl for the chance to win a free lunch, when you’re taking other people’s cards out to have a better chance at winning and you see my business card, you’ll notice that under my name it reads “Keynotes With Character(s).”

As someone named Jessica probably would say: “What even is that?”

Put simply, I do keynotes as characters to make audiences realize that we’re all characters, then I show them ways to build character.

That sentence was 134 characters.

As a writer, to build more effective (read: realistic) characters, it’s necessary to see the world from your character’s point of view. Every character has a completely unique background and has been met with completely unique life experiences, so they have a completely unique perspective from everyone else. This means, my POV has to change from my own to that of someone else – someone who doesn’t think, feel, or respond like me.

When writing comedic characters, the key is to write each character to be completely serious, because the humor comes from them seriously trying to get what they want, but mucking it up. People aren’t funny because they’re trying to be funny, people are funny because they’re trying to get what they want and they don’t know how. That’s comedy! Each of my characters is dead serious about getting what he or she wants. Each of my characters has a fully formulated backstory so that I can determine why they would each behave a certain way when confronted with what life throws at them. Each of my characters has shown me the value of seeing the world through the eyes of someone else – a skill I remember to use in everyday life when I’m not quite seeing eye-to-eye with others. Having this background allows me to take a step back and examine a new point of view, because I know that every single person I see comes from a completely unique background, and I wish more people could pause and take a moment to see the world through the eyes of another.

Because everyone, even you, is a character.

When The Audience Doesn’t Laugh…

As a comedian, there are very few things that irk me more than when a comedian calls out the audience for not laughing at their joke. It makes me cringe – the audience wasn’t on your side to begin with, what makes you think yelling at them for not laughing is going to get them to want to laugh!?
Even if you hold a gun to my head, sure, I’ll “laugh,” but you better believe it’s not because you’re actually funny.
Saying something like, “That joke was funnier in my head,” is a good way to cut the obvious tension when you don’t get a laugh, but blaming the audience for being unfunny is a quick way to make sure no one laughs at your next joke.
I’ve made it a rule of thumb to never blame an audience when they don’t laugh at a joke because I don’t have control over what they think is funny. All I can do is rework the writing or performance aspect to make it funnier next time.
So what do I do when a joke dies in front of one audience with nary a giggle, but leaves another audience rolling the next day, even though I told it the same way (same wording, gestures, and timing)? It didn’t just make them laugh, I had to pause before continuing so everyone could compose themselves, I used it as a callback 40 minutes later and got another big laugh, and overheard audience members refer to the line and laugh following my performance.
My logic goes like this:
Joke bombs > rewrite joke/adjust timing and tone of joke > try new version
I’ve been telling the joke for a little over a year, and though it didn’t hit the first few times I told it, I followed my formula, fixed the set-up to make the punchline punchier, worked on my vocal tone, and adjusted my timing. For the last six months, the joke gets big laughs 8 out of 10 times, regular laughs 1 out of 10, and dies on the stage 1 out of 10.
If The Backstreet Boys were to put out a new album that everyone hates, they could still sing “I Want It That Way” at a concert and people would looooove it.
This joke is my “I Want It That Way.”
It’s my LeBron James on a team full of “I don’t know hims.”
It just works.
Until it doesn’t.
I wish I could say for sure why there’s a discrepancy.
I want to not blame the audience, but evidence is overwhelmingly pointed toward the fact that it’s a funny joke, so why is there the occasional audience that just blinks at me when I tell it?
I have so many questions.
Was there a difference in audience?
The joke I’m referring to is aimed at a human resources audience, and both days I was speaking to HR professionals, so the type of audience didn’t vary much.
Geography?
Located within 40 miles of one another.
Demographic?
I’m in Maine, so incredibly white.
Did I change anything?
I record myself every time I get on stage. Listening to the recording, I delivered the joke identically both times: word for word, pause for pause, and vocal variety for vocal variety.
What the hell, man?
Though I have no idea why the joke landed for one audience and fell flat for the other, it’s important that I remind myself not to put a gun to the audience’s head on this one.
All I know is that they didn’t laugh, and in the end, that’s perfectly okay. Sometimes people just aren’t on the same wavelength, and that’s not on them, it’s on you to say, “Well, that happened… what can I do with it?”
In this case, write a blog post, laugh about it, keep telling the joke, and that one time out of ten it doesn’t get the laugh, remember that I can’t win ‘em all and move forward. It’s a good reminder that variety makes things interesting.
Of course, there’s the ol’ stand-by of saying, “That joke was funnier in my head.” At least that will break the tension with a chuckle, and a chuckle is better than waving a pistol and yelling, “LAUGH, DAMMIT!”

Rejection is Feedback and Feedback is an Opportunity

“[We are] going to rescind our request to have you speak to [us].”
I stared blankly at the text of the email, mouth agape.
“This has never happened to me,” I thought aloud. “What did I do?”
I kept reading.
“Eight members of our chapter were in attendance and all were offended by your presentation,” the email continued.
“Offended? I was trying to make you laugh!” My fight-or-flight response had kicked in, but before I found myself going off on a tangent, I decided to continue reading to learn more.
“Specifically, you told a ‘dick’ joke.”
Ah… that’s fair. Using my character, Perspective Detective Dick Ransom’s first name strategically for laughs is admittedly juvenile, but it’s something that people remember. The premise of the bit is based around the fact that when we blame the circumstances or other people when we fall short of our goals, so we should “become a Dick” because “we all have a little Dick inside of us.”

Later in the email, he writes “I won’t comment on the rest of your presentation.” This is what hurt me most, not because they didn’t enjoy my presentation, but because once the Dick joke was on the table, they missed out on the message of the rest of the presentation.

That’s on me.

My talks aren’t your standard HR presentation because the current business climate is mired in complacency, so I take some risks – some pay off and some don’t, which I live with. The key, though is to analyze where I am and ask, “Is where I am better than where I was before this?” To get a more accurate answer, it’s vital to consider all feedback from other perspectives. I only have one way of looking at my reality – my own – so I admittedly have a bit of a bias. However, when other people say to me, “We were offended by your presentation,” that’s a sign that, instead of resisting their POV and getting hostile, I have an opportunity to consider another perspective.

I can’t possibly follow through on all feedback given to me, but I can at least listen, appreciate the fact that someone is willing to take a risk to even give me the feedback, and consider what to do next. My aim is to always improve in some way after every presentation I give, and in order to do that, it’s important to listen. This is as true for me as it is for all of you – even if no one approaches you and says, “Hey, here’s my feedback,” if you listen to the world around you by
-evaluating where you are vs. where you want to be
-paying close attention to the nonverbal clues of others
-considering the perspectives of those who do offer explicit feedback
you’ll learn more than you ever would simply looking through your own eyes.

Though another group approached me after the presentation about speaking at one of their upcoming meetings because they enjoyed the presentation and felt motivated (proof that multiple people can see the exact same thing but get something completely different out of it), my aim is to leave everyone feeling better when they see one of my talks. I don’t expect everyone to leap out of their seats and change the world when they leave, but at the very least, I want people to have laughed and felt good. To have not been able to do that for one group leaves me in a state of self-examination where I realize that “I too have a little Detective Dick in me,” now it’s up to me to figure out how I can do better next time, and it’s all thanks to feedback.

“Rejection is just feedback designed to show you how to be better.”