6 Lessons You Can Learn From Ellen’s Apology

Pictured: Ellen in what I like to call her “Sorry Suit”

Toxic workplaces: we’ve all worked somewhere that seemed to drain our happiness, but when the place is a nationally televised talk show featuring a personality with a message of “Be kind,” it hits different.

For those who weren’t aware of the workplace toxicity reports on Ellen, here’s a quick refresher:

One current employee and 10 former staffers claimed they endured a culture of racism, fear and intimidation. They blamed senior managers on the show for allowing the behavior.

The allegations in the Buzzfeed report included former employees saying they were fired for taking time off for medical leave or bereavement. — Source: Today.com

36 former employees of the show reported “handsy” behavior, asking for sexual favors, and groping by multiple producers and higher-ups at “The Ellen DeGeneres Show.” — Source: Insider.com

This coupled with comedian Kevin T. Porter’s viral tweet thread requesting stories about Ellen being mean, it seemed as though the world was piling on Ellen DeGeneres, and rightfully so. It’s one thing to run a toxic workplace environment, it’s quite another to run a toxic workplace environment while asking your audience to be kind, which is why the stories got so much traction and #cancelellen was trending.

Here are six (plus one) lessons I learned while watching Ellen apologize.

Lesson 1: When confronted with reports of a toxic work environment, address it immediately

When Ellen returned today, she was expected to address the elephant in the room, and she did, but the Buzzfeed report was released in July, it’s now two months later. Imagine your workplace’s environment being so negative that employees reported it to your local news organization, then you disappear into your office for two months before addressing it publicly. Whether you’re the culprit of the mistreatment of others or not, it’s your job to address criticisms and complaints as though you’re the perpetrator. You set the tone. Even if you don’t have all of the answers, other people are counting on you to say admit that, and assure them with your words and actions that you’re actively pursuing a solution. I live by the quote, “This wasn’t my fault, but it’s my responsibility now,” and if you’re a leader, you should too. It gives you power, shows you’re willing to shoulder the burden of responsibility, and gives people the courage to come to you if something is stopping them from doing their jobs to their best of their abilities. During her statement, Ellen admitted to fumbling the responsibility that comes with her power — a step in the right direction.

Lesson 2: Be open to vulnerability

“Being known as ‘The Be Kind Lady’ is a tricky position to be in. So let me give you some advice out there: if anybody’s thinking of changing their title or giving yourself a nickname, do not go with ‘The Be Kind Lady.’” — Ellen DeGeneres

In a position of power, it is easy to take ourselves too seriously in order to maintain an air of confidence and control. If you make a mistake and you’re looking for forgiveness from your team, your customers, or your community, it is incredibly helpful to show your human side. We all make mistakes, and admitting that is a huge step in winning back the trust of others. By admitting that she’s not always kind, that she gets sad, mad, anxious, frustrated, and impatient, and that she’s a work in progress, Ellen delivers the message that at least she has some self-awareness — a fantastic starting point.

Lesson 3: Use humor without minimizing the situation

To open her monologue, Ellen broke the ice with a little bit of humor:

“How was everybody’s summer? Good? Mine was great!”

Then, when accepting responsibility, she did it again:

“This is the Ellen DeGeneres show, I am Ellen DeGeneres. My name is there. My name is there. My name is… on underwear.”

Some may assert that this is minimizing some of these serious allegations, but the humor is well-placed, and is mostly targeted toward herself. Though not all apologies and course corrections need a dose of humor, be sure to use it to point out your own flaws, mistakes, and vulnerabilities, but also be sure to use it as a springboard or stepping stone toward making changes.

Lesson 4: Offer gratitude openly

Though I wish she would’ve spent more time showing gratitude toward her employees, Ellen at least made mention of the people who allow her to do what she does best: make people laugh. As a leader, we need to do this every day and as much as possible, hence the italics for emphasis. We cannot reach our full potential without the contributions of others, and to help them reach their potential, be vocal about pointing out the positive impacts they have on your day, whether in public, or 1-on-1.

Lesson 5: Communicate a vision

When offering regret, admitting to mistakes, and asking for forgiveness, be sure to communicate that you’re committed to your original why. If you are mistreating employees, putting profits over people, and allowing hate in your workplace, you’ve lost your vision. When you ask yourself why your organization exists, the answer is always to serve people, and those people especially include your employees.

Lesson 6: Commit to change

“I still want to be the one hour a day that people can go to escape and laugh. I want to continue to help all the people that we help every day.” — Ellen DeGeneres

From this quote, for example, Ellen and her employees will know if she is actually committed to her vision because if they don’t feel going to work is an escape. If they don’t laugh while they’re at work, then it’s much harder to bring those things to their viewers. If your vision at your organization is to help your community, that should be the first thing on your mind when an employee is falling short of your expectations. If your actions don’t match your words, then your apology means nothing and you’ve learned nothing. We all make mistakes, but the only way to regain trust and show that you’ve grown is to act on your words.

Bonus Lesson: Follow up

I would love to see Ellen deliver a follow-up monologue stating all of the ways the working conditions have improved. Transparency is key here. If you want to mean what you say, push yourself to give updates on all of the changes you’ve made and ask for honest feedback. When people come to you with ideas, even if it seems like they’re attacking or complaining, keep in mind that they’re doing it because they want you to be better, which makes them better too. Be open to asking for help if you need it and you feel you aren’t keeping your word. Ellen’s latest stand-up special is called Relatable, and one of the most relatable things she, and you, can do as a leader is to be a vulnerable and flawed human being who needs reminders to “be kind.”

We could all use that reminder nowadays.

4 Reasons Why The Office Clown Is Important To The Workplace

In school, I took more than my fair share of trips to detention and, as a result, received a fair share of admonishment from my parents after coming home with notes from teachers.

“You don’t want to be the class clown, do you?”

“You don’t need to talk out in class – you have a D in math.”

“Stop trying to be funny all the time. It’s not going to get you anywhere”

They also used to tell me that I couldn’t possibly make a living playing video games while 176 gamers are out there mashing buttons for six figure salaries (esportsearnings.com).

Now that I’ve fully embraced my role as class clown, I’m here to spread the good news: if you’re the class clown, KEEP GOING.

And if you’re a manager who has a class clown on your hands, LEAN INTO IT.

I’m not saying to head to your local open mic and try your hand at stand-up comedy (unless you really want to), but I am saying that there are benefits to being the class clown in the workplace. Whether you’re the class clown or you’re in a leadership position and trying to figure out what to do about the class clown in your workplace, lean into the laughs. Don’t worry, there are ways to utilize it as a tool to improve your culture. According to a study reported in The International Journal of Humor Research, office jokers were considered invaluable team members by coworkers and managers. Here are 4 reasons why:

1. They provide stress relief

Have you ever had a stressful day at work where it seemed like everything was going wrong when suddenly, a beautiful angel came swooping into your office and made you laugh so hard you forgot you were having a terrible day? Sometimes, it’s just what the doctor ordered, and stifling your resident joker’s ability to do this can be harmful for office morale. A quick shot of dopamine in the form of a joke making light of the day can offset some of the demoralizing effects of stress and give us a jolt of perspective.

2. They’re integral in building a strong culture

So you say you want to attract and retain the best and brightest applicants. In various surveys and polls, millennials would rather work somewhere where their work carries meaning and allows room for creativity over a company that just pays well. In a world where companies are competing with, not only their competitors down the street, but on the other side of the country to hire the best talent, culture plays a vital role. If potential hires can see that you not only allow your people to showcase their creativity and humor, but you embrace it, they’re more likely to be excited about your potential partnership. As an added bonus, office jokers naturally put fun twists into stories about the company, thus playing a key role in keeping the corporate history alive.

3. They question authority without subverting it

As a manager, life becomes easier when you give someone a task and they respond, “Yes, right away!” But sometimes, believe it or not, your employees may have a better idea for how things could be done since they have a different perspective of their jobs than you. For many managers, the thought of employees not being subservient to every request and demand can be scary, but fear not, because questions can often bring better answers and ideas than your people blindly nodding along with everything you say. You don’t want blatant insubordination, but there’s a difference between that and your office joker poking holes in the legitimacy of your commands. Along with this openness, you must be vigilant about being open to new ideas. If you’re going to be open to your authority being questioned, you better make it clear that:

  • those who question you damn sure better have a new idea that improves upon yours
  • you have a forum for employees and coworkers to come to you with ideas and you LISTEN and try to improve upon them when necessary

otherwise, people will have trouble taking you seriously.

4. They push boundaries

Bringing humor into a professional setting carries with it many risks, but in today’s world of rapid and continuous expansion, taking risks is one of the most important actions for keeping your organization ahead of the curve. When you embrace office jokers, especially when you’re comfortable with their challenges, this signals to the rest of the office that you’ve got an open mind when they try new things, which is a natural human tendency. With risks come failure, which is where your leadership is most important. When your people fall short with their new ideas, it’s up to you to help them discover new ways to course correct by utilizing objective facts – not subjective emotions –  from which they can learn. Human beings learn more from messing up than from everything always going to plan. Allowing the office joker more freedom in itself is a risk, but if the strategy initially doesn’t work out, it gives you the wisdom to respond in a new way, which communicates the important act of showing, not telling. By course correcting yourself, you serve as an example for how your people should respond when their ideas don’t work. After all, this is a team effort – no matter if your role is manager, clown, or both.

3 Reasons Why Leaders Should Use Humor To Unlock The Potential Of Others

Another sideways glance and furrowed brow from a presentation attendee around 25 years my senior after another presentation about how humor makes better leaders: “I get where you’re coming from, but I don’t see why I should change what I’ve always done.” I’m used to this response by now, but at first, it was hard not to snap back, “WERE YOU LISTENING AT ALL!?” Then came the realization that I was tucking a fake mustache and a papal mitre into a suitcase while this sharply dressed, more-successful-than-me executive questioned my credibility. I get it. When you picture a successful business executive, what do you see? How do they carry themselves? Dignified? With importance? Are they stern? Some Mad Men-esque Don Draper figure pops into many minds, but with a little bit of humor and a loosening of the tie, leaders can take an already successful enterprise away from renting a Bentley from Enterprise to blasting off into the cosmos on the Starship Enterprise. A little bit of humor coming from the top can unlock maximum potential in your people, and here are three reasons why:

1. Makes you more approachable

A warm smile and a hearty laugh go a long way to make you appear approachable to the people who call you “boss.” When we’re able to laugh, especially at our own mistakes, it makes you more human, thus more relatable, by communicating to those who may be too shy to come to you with ideas. I hear the platitude, “My office is always open,” from many managers, but just because it’s open, doesn’t mean people feel comfortable coming in. By having the vulnerability to be able to laugh and be open to others laughing at you it makes others actually want to see you succeed as a leader, as long as you’re open to their ideas.

2. Sparks creativity and trust

When people genuinely laugh, it’s when they’re at their most authentic, and seeing someone in a leadership position so open to being real creates a natural sense of trust.  When we trust our leaders are authentic, it gives us an intrinsic motivation to want to help them overcome challenges and difficulties or come up with new ideas. If you’ve ever had a boss you’ve loved, you know that feeling of wanting to overdeliver for them. By laughing and being real about your own mistakes, it communicates that your employees don’t have to be perfect. Think about it, would you rather be around someone minding their Ps and Qs and calculating what they’re saying or someone who is real?

3. Reduces sick days

What? How do you reduce sick days by laughing? I don’t want to dive too deep into the biology of what happens when we laugh, but at the very least, it increases blood flow, reduces muscle tension, and massages internal organs. That’s not something a chair at Brookstone or a masseuse at your local strip mall can do. All of these unintended results of laughter being a core part of work allow your employees’ blood pressure to go down so they’re feeling better, taking less time off, and working with a renewed energy.

If what you’ve been doing as a leader all of these years is working, by all means, stick with it! I’m not saying you should overhaul the way you run manage, but you should definitely find more reasons to laugh, especially if it’s at your own mistakes. We’re all human; communicate that it’s okay to be more human to your team and you’ll unlock even more of their potential than you even dreamed.

4 Reasons Why It’s Important to Say “I Don’t Know”

The 2020 presidential election is in full swing and with it, all of the platitudes, cliches, and mudslinging that accompanies it. Watching politicians jockey for position by having answers to every question, even though it’s evident they’re beating around the bush to avoid admitting they don’t have the answer, is one of my favorite parts of elections. Appearing to have the answer when they don’t actually hurts them in the long run as leaders. When was the last time you watched a political leader respond to a question with an “I don’t know. I’ll have to do further research to answer that question.”? I know I don’t remember.

We can learn from this in our everyday lives, whether we’re in a leadership position or we’re looking for relationship advice. In the quest to look like the smartest person in the room, we miss out on opportunities to say “I don’t know” and open ourselves up to new information. Though it seems counterproductive on the surface, the willingness to admit that you don’t know something has some advantages. Here’s 4 of them:

1. NOT KNOWING SPARKS INNOVATION

We’re on the precipice of a new era because of the advances in technology based on automation. This is a technological revolution that will dwarf the industrial revolution, which required more algorithm-based thinking and management. Change is already occurring at rates we’ve never seen, and with people in previously untouched places around the world like Africa, Latin America, and the Middle East logging on, that change is only going to exponentially increase. This means you will be competing with, not only people around the corner, but companies in Manila, Dubai, and Buenos Aires. With so much information being uploaded at any given moment, if you want to inspire innovation within your organization, it is vital for you to admit to not knowing what you don’t know. Even if you’re 100% sure you’re right, being open to the fact that there’s constantly new information that can counter your current position is key to growth. Besides, if your mindset is already fixed, then where is the room to expand?

2. UNCERTAINTY BREEDS CONFIDENCE FROM OTHERS

Though this may seem like a stretch, there is a big difference between “I have all the answers,” then being proven wrong, and saying “I don’t know.” Though our egos want to make us appear at the top of our game, shutting out new information with this “I’m right, you’re wrong” mentality lowers the confidence that others have in you. This loss in confidence means that people will be hesitant to approach you with new ideas, limiting your potential as a team. Saying “I don’t know,” makes them more comfortable with their own levels of not knowing, creating an openness to new ideas and collaboration that isn’t present with the barriers that come with having all of the answers.

3. IT EXPANDS PERSPECTIVE

By being unsure about something, it activates our intrinsic human desire to explore and learn. When we are actively trying to solve a problem by trying new things, it activates  our brains in a way that expands our perspective. This opens us up to more pathways to solutions, rather than the limited strategies we can use when we already know “everything.”

4. IT CAN COUNTERACT STRESS

By being steadfast in how sure we are, it closes us off from discovering new things. When we do discover a new solution to an old problem, our brains release dopamine, a neurochemical that limits the stress chemical cortisol.  Less stress means better health, strengthened relationships, and more creativity, and achieving that “Aha!” moment can be a life hack to the creation of excitement while your stress levels dwindle.

We’re All Irrational. Here’s Why (And How We Can Fix It):

Humans believe they are rational, when in reality, we act based off of our emotions and then rationalize our actions in hindsight.

Then we claim we’re rational.

We don’t like to “look bad” in front of other people, so we rationalize our behavior when we act in a way that may go against our beliefs, when we belittle another person, or when we get into trouble.

“I fell behind at work because my girlfriend is stressing me out.”

“I was speeding because everyone else was speeding. Besides, the police are preying on people to meet quotas. I’M THE REAL VICTIM HERE!”

“That audience wasn’t there to think, which is why they didn’t laugh. No wonder no one is happy at work, they’re all stuck in the old way of thinking.”

We’ve all looked back at something and thought along the lines of “It couldn’t have been me” or “Something else has to be at work here,” when really, we don’t want to admit that we’ve allowed our emotions to overtake us, and that’s why we acted how we did.

That’s okay! It’s human nature.

It has been wired into our brains since animals have had brains in the first place.

Fight or flight was vital for our survival, but now that we live in safe and abundant environments, our brains have kept this old technology and there’s a disconnect between our emotions and cognitive thought.

The rationalization of emotion-based irrational behavior does three things:

  1. Makes us veer toward ideas that soothe our ego
  2. Makes us look for evidence that confirms what we already want to believe
  3. Makes us see what we want to see, depending on our mood

IT MADE SENSE FOR ME TO PUNCH THAT WALL, WALK OUT OF MY JOB, AND GET IN AN ARGUMENT ABOUT THE PRESIDENT ALL WITHIN 5 MINUTES.

The key to avoid giving into the emotions that lead to doing things we regret is to take a moment and ask ourselves the question “What is objectively true?” Answer with no emotional keywords and no rationalization, just objective facts.

I had a recent presentation not go well, and at first, I rationalized why it didn’t seem to have the impact I wanted. For instance, the audience had just sat down with their lunches the moment I was getting introduced, so it was hard to connect with them since most of their focus was on their food. All of the participation bits and my jokes fell flat because of this… at least that’s what I told myself. Then I watched video of the presentation and realized that the story I was telling myself soothed my ego, was focused on evidence that confirmed my beliefs, and made me see what I wanted to see. None of this helped me other than making me feel temporarily better. However, here are the facts:

  • I gave a presentation in front of an audience of 100.
  • It was my first time giving this particular presentation.
  • I had been up until 3 AM the night before, making changes.
  • I only ran through the presentation once before actually giving it.
  • The audience didn’t laugh at my jokes or give me energy.
  • I stumbled over middle parts of my presentation, had to refer to my notes multiple times, and forgot some important points
  • The feedback I received reflected these objective facts

Allowing my emotions to dictate my perspective to make me feel better about myself made it impossible to do anything about what had happened. But looking at those objective facts showed me a clear course of action in order to continue to grow as a speaker.

With this knowledge, I gave the same presentation a month ago and have received positive feedback and inquiries about follow-up speaking gigs.

All because I chose to take a step back, admit my irrationality, and look at things as objectively as possible, I improved my long-term situation. We can use our emotions as a tool to ask ourselves “What else could be true?” and “What can I do about it?” That’s how we can bridge the gap between our lizard brain and cognitive thought.

What are the objective facts of a situation in your life that didn’t go your way? How are you rationalizing what happened? What can you do about the new facts you have in front of you?

Taking Short-Term Risks for Long-Term Reward

When competing in a comedy competition, it’s wise to use safe material, that is, material that you KNOW works with crowds of all shapes and sizes. But as a performer, sometimes hitting the same laugh lines over and over can get exhausting and feel less rewarding.

I was in a comedy competition in New York City last week, and the rules stated that if you advance to the next round, you can’t use any of the material you had already used. I have three ten-minute sets that have historically held up in front of all kinds of crowds, so I initially planned on using these three sets. But once I moved on from the first round to the semifinals and was prepared to use my second killer set, I called an audible at the last second.

I had thought of some new jokes a few days prior and was itching to try them out in front of a live audience. Sure, I knew set number two was going to work, but I had been milking that set for so long (see what I did there?), my itch to be creative won out.

I tried an entire new set in the semifinals and failed to move on to the finals.

You’re probably thinking, “What’s the point of writing a post about taking risks when the risk you took didn’t pay off?”

The point is that, sure, I suffered a short-term setback.

Sure, after opening up my set strong, the next two minutes fell painfully flat, with little to no laughter from the audience. But after lightheartedly drawing attention to this elephant in the room, the rest of the set concluded strong.

The moment I got off stage, I knew I wasn’t moving on in the contest, but it felt liberating to try out something new.

The next day, I listened back to my set, took notes, made adjustments, then worked out the material at three open mics. By the time the third one rolled around, I had a fully functional, laugh-worthy set ready to go.

It killed.

Even though I fell flat during the second round of the competition, I now have a brand new ten minute set that I can confidently take to the stage, knowing I can get laughs.

When we play it safe, eventually it becomes rote, routine, and incredibly boring, even if at one point it was rewarding. When we take risks, life becomes much more exciting, it’s just important to remember that when we fall short of our goals the first time, it isn’t the end of the world. There’s always a chance to learn, improve, and achieve that internal (and external) reward by adjusting and adapting. Don’t let taking a risk stop you when the reward can be that much greater.

What’s one risk you can take that makes you feel uncomfortable? What’s the potential long-term reward if you see it through?

Micromanaging? That’s SOOOOO Industrial Revolution

When I step outside in my Victorian era tailcoat, vest, and top hat, I tend to get some concerned looks, but it’s when I take a leisurely ride through the park on my comically lopsided penny-farthing that I end up on a lot of Instagram stories. Why?

I look like an idiot.

If my roommates’ parents were to take a steam-powered locomotive from San Francisco to visit Cleveland, I’d be perplexed. Doing that instead of taking a plane would be like Frodo taking the One Ring to Mordor on foot… rather than just using GIANT EAGLES. Seriously – Gandalf had giant freaking eagles at his disposal. The quest to save Middle Earth from destruction could’ve been over in days!!! Why would you take such an outdated, antiquated method of transportation when there are GIANTE FREAKING EAGLES called AIRPLANES!? You could even take Amtrak, make a stop at every single goddamned town, and still be more efficient in your travel.

It doesn’t make sense to rely on 19th century practices when there are so many better ways to do things, does it? So why do many of today’s creatively stifling management practices run on 19thcentury thinking?

With the dawn of factory work, companies relied on measurement and monitoring in order to control thousands of workers. According to the book Alive at Work: The Neuroscience of Helping Your People Love What They Do, managers created policies that stifled employees’ natural desires to explore and try new things so that they would focus on narrow tasks. This system was crucial to production and reliability, but it hampered self-expression, the ability to experiment and learn, and withered away their connection to the final product, thus eliminating meaning and engagement from work.

Now, we live in a world that’s evolving at an unprecedented rate where thinking outside of the box, taking risks, and innovation are key qualities that employees need… but the old industrial management practices are still entrenched in most workplaces.

Employees are unable to leverage their unique skills. They’re shoehorned into a system that creates stress, fear, and encourages office politics so that there are constant missed opportunities for collaboration, breakdowns in communication, and a rampant lack of meaning.

The Industrial Revolution discovered new ways to innovate technology so that people could work more efficiently, but if factories were still relying on the same machinery from 150 years ago, they’d actually be hurting their efficiency.

Most workplaces are still relying on the same management practices from 150 years ago, yet little effort has been made to change this entrenched system. Time continues to pass and we’re heading into a new, automation revolution. IT’S TIME FOR CHANGE!

There are workplaces out there that engage their people in ways that gives them the freedom to explore, take risks, make mistakes, and learn from those mistakes. This makes their teams much more innovative and their people much more fulfilled by their work, thus creating the production that Victorian era managers were looking for without the sacrifices to their employees’ humanity. These workplaces, however, are few and far between…

If advancing our technology allowed mankind to take such a giant leap forward during the Industrial Revolution, imagine how big of a leap mankind would take by advancing how we treat other people – you know, the ones who use and innovate the technology. Giving humans the opportunity to take advantage of the biological need to explore our creativity at work is our GIANT FREAKING EAGLE; let’s work together and USE IT!

Think About It:

Do you work better when you’re free to be creative or when you’re micromanaged and every part of your work is monitored?

Think of a time you were able to think outside of the box on a project: how did it engage you? How did it make you feel? Were you able to come up with solution ideas more quickly?

If you’re a leader, how can you communicate to your people that it’s okay to stretch themselves creatively and take risks? If you had just a little more creative freedom with your work, what would you do differently?

How can you spread this shift in workplace thinking at your job?

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Conduct Your Life With Exuberance

Imagine being 80 years old with more energy and life than you had in your 40s, 30s, and even your 20s…

Seem impossible? Meet Benjamin Zander, the musical director of the Boston Philharmonic Orchestra and the Boston Philharmonic Youth Orchestra, who will have you second-guessing your perception of age and energy from the moment you meet him. At the end of April, I will be hosting the Akron Symphony Orchestra’s annual charity gala, and one of the auction prizes is a visit to Zander’s home in Cambridge, a trip up the Charles River in his pontoon boat, and VIP treatment at a Boston Philharmonic concert. Since I was already in Boston to perform comedy, I decided to reach out to see if I could arrange a meeting.

The moment he swung open his front door, I knew I was in for a treat: “THERE YOU ARE!” he exclaimed in his sing-song British accent, arms joyously in the air as he wrapped me in a warm embrace. It was as though he was reuniting with a long-lost friend, and I went from being nervous to meet the world-renowned conductor, to feeling like we had known each other for years.

As we spoke with one another, his eyes sparkled, reminiscent of Sir Ian McKellen’s as Gandalf at the beginning of The Lord of the Rings, and he smiled from ear-to-ear and nodded along as he listened to me talk about why I’m passionate about bringing more laughter to the world. Unsurprisingly, he shared my value of humor as he spoke about the fun he and his musicians have during orchestra rehearsals.

“Having fun at rehearsals is so important, even though the symphony is supposed to be serious,” he shared. “The world is much better off with more laughter.”

Though I only spent about ten minutes with the incredibly busy conductor, it felt as though time stood still, and we connected on much a deeper level. The zeal with which he approaches others is evident in his TED Talk, which I HIGHLY recommend watching – even if you’re not into classical music – because his message transcends music:

“I have a definition of success. For me, it’s very simple – it’s not about wealth, fame, and power – it’s about how many shining eyes I have around me… It really makes a difference what we say – the words that come out of our mouth.”

He goes on to quote an Auschwitz survivor:

“I will never say anything that couldn’t stand as the last thing I ever say.” 

When I reach 80, I can only hope to have half of the spirit that Zander has, but he left me with powerful questions to ask myself: do you leave people with shining eyes? Are they happier and filled with more energy that they were when you met them? How can you leave every interaction inspiring others to live with energy and exuberance?

Ask yourself these questions every day and find that life becomes a little happier, more exciting, and  more fulfilling.

Check out Benjamin Zander’s TED Talk here: https://www.ted.com/talks/benjamin_zander_on_music_and_passion#t-1197578

Check out The Art of Possibility, the transformative book he wrote with his wife: https://www.amazon.com/Art-Possibility-Transforming-Professional-Personal/dp/0142001104/ref=sr_1_1?keywords=the+art+of+possibility&qid=1555090828&s=gateway&sr=8-1

How a Workplace Taboo Can Increase Employee Engagement and Productivity

“This is not the time nor the place to laugh.” “Why are you laughing when you should be working?” “Work is work. You’ll have time to play when you’re done.”

These should sound familiar to many of us, especially coming from the mouths of our managers and executives as a hearty guffaw is stifled before it can breathe life into the otherwise routine, stressful, and mundane workday.

Comedy and productivity are two things you probably don’t associate with one another, but believe it or not, the evidence is overwhelming:

Comedy (humor, to be more precise) in the workplace increases productivity, counteracts stress, builds trust, strengthens relationships, improves performance, builds leadership skills, engages employees, reduces sick days, enhances learning and memory, provides needed perspective in the face of failure, opens lines of communication, attracts great people, drives creativity, strengthens confidence, and transforms workplace culture into one centered around the well-being of others, making work meaningful, and a breeding ground for happiness.

So sure, make your work environment “humor free,” but eliminating light-heartedness from work is no laughing matter.

We have been entrenched in a culture of work focused on appeasing shareholders, reaching quotas, and meeting deadlines for as long as the humans on this planet have been alive – and even longer than that – so the “work-is-work” mentality is ingrained in our DNA. It’s no wonder a majority of workplaces don’t place very high value on the power of laughter – they have no idea of the benefits. It’s not like we learn about the numerous benefits of humor in the workplace, in college, or even at work trainings, so what I’m writing here might be news to you.

And that’s okay… but now, it’s time to do something.

Now, we’re entering an age where information is readily available at the click of a button, and study after study, poll after poll, and case after case show that positive laughter in the workplace is transformative. Now, we can find companies who have instituted humor programs, see the positive results, and figure out what works for our company. Now, we can finally feel great about letting loose and laughing a little, because even though our bosses don’t seem to value humor at work… well actually… they do:

  • A survey of 730 CEOs by Hodge Cronin and Associates found that 98% would rather hire someone with a good sense of humor than someone with a more serious demeanor.
  • 91% of executives in a Robert Hath International survey agreed that humor is important for career advancement, while 84% believe that people with a good sense of humor do a better job than their counterparts.

There are far too many positive side effects to continue to list, so I’ll let the following articles, books, and studies do the talking.

https://hbr.org/2018/11/the-benefits-of-laughing-in-the-office

https://hbr.org/2014/05/leading-with-humor

https://wol.iza.org/articles/are-happy-workers-more-productive/long

http://mentalfloss.com/article/564511/laughter-at-work-can-boost-productivity

https://www.marketwatch.com/story/laughing-at-work-can-actually-make-people-take-your-career-more-seriously-2018-11-20

http://www.hbs.edu/faculty/Publication%20Files/Bitterly%20Brooks%20Schweitzer%20JPSP%202016_54efbab5-2561-4408-b008-38d958e0ad50.pdf

http://apps.prsa.org/Intelligence/Tactics/Articles/view/11933/1143/Play_at_Work_Increasing_Communication_and_Producti#.XKG6dutKjOS

Improv:http://time.com/4357241/improv-lessons-success/

TED Talk: https://www.youtube.com/watch?v=6iFCm5ZokBI

Ha! The Science of When We Laugh and Why – Scott Weems

The Humor Advantage: Why Some Businesses Are Laughing All the Way To the Bank – Michael Kerr

Work Rules!: Insights From Inside Google That Will Transform How You Live and Lead – Laszlo Bock

What are some ways you can infuse humor into your work?

Work isn’t the time or place to laugh, eh? Knowing what we know now, that’s damn funny.

I Was Going to Post to My Blog, But…

…There’s a cat on my lap, and when there’s a cat on my lap, nothing gets done.

It’s not that like the cat pins me down and forbids me from typing, I just choose not to work when there’s a cat on my lap.

Then I blame it on the cat.

It’s definitely the cat’s fault that I didn’t type my 1,000 words today.

It’s not like I can type over him.

Every time I try to type, he attacks my fingers.

I’ve had to delete and re-type this line seven times for that reason.

There’s nothing I can do about this cat on my lap.

This is all on the cat.

I couldn’t go to the comedy show because of the cat.

I know I said I was going to come, and I know you were counting on me to perform, but when I sat down for seven seconds to check my email on my way out the door, guess what happened?

Cat. Lap.

And you can’t stand when there’s a cat on your lap because he needs to be pet.

Calm down! I know I ruined your show, and I’m sorry

I get that you’re mad. – I’d be mad too – but you didn’t have a cat on your lap.

If you did, that means you’d probably be at my house, which means you wouldn’t have gone to the show either, which means you have no room to talk.

And I couldn’t even answer the emails anyway!

There was a cat on my lap.

The cat found the cursor on my computer screen and I discovered that I’m distracted by cats chasing computer cursors.

I know there was a deadline, but I have a disease where I physically cannot focus on sending emails when there’s a cat on my lap.

It isn’t diagnosed.

I don’t have a doctor’s note.

Because I couldn’t get to the doctor’s office, since there was a cat on my lap, but that proves that it’s a real thing.

And it’s why I’m just now sending a time-sensitive email, three days too late.

Again, not my fault.

Blame Wright Catterson.

That’s not my cat’s name.

Or maybe it is.

I never asked.

I just gave him an arbitrary name without asking him what his actual name is.

I’ve actually been wanting to adopt a cat for forever because I have an overwhelming mice infestation, but I never got around to it.

There was a cat on my lap.

When there’s a cat on your lap, it makes it hard to adopt a cat in the first place.

Especially a cat who would rather chase a computer mouse instead of actual mice.

YOU try to get a cat when there’s a cat on your lap being hilarious.

You can’t, so as a result, you get mice.

This is how the world works when you have a cat on your lap.

Wait a minute…

If I need to get a cat, then how is there even a cat on my lap in the first place?

There is no cat.

…I don’t have a cat.

I’ve never even owned a cat.

I’m not even sure how to pronounce “cat.”

The only reason I know how to spell it is because Microsoft Word didn’t give it the red underline.

The only reason I know that cats even exist is from cat videos on Facebook.

Which means, it was never the cat at all… it was me the whole time.

What a twist!

But wait a minute… that means…

I was the one attacking my own fingers.

I wasn’t petting a cat, I was petting myself

I was the one spending hours chasing the cursor.

I’m the one named Wright Catterson!

IT WAS ME THE WHOLE TIME!

And I was making excuses instead of doing what I needed to do to get what I want!

Oh man, what a waste of three months.

…And I blamed it all on that stupid cat that I made up…

That means I have reframe this with some new self-talk:

“What do I want?

What does it look like?

What am I telling myself that’s stopping me?

How is it stopping me?

What’s something new I can do?

What’s 1 action I can take to move me closer to what I want?

Now go do it, Wright Catterson!”

Do the same thing when you have a “cat” on your lap.

Because excuses don’t exist.

…And neither does my cat.