In my years of preaching the importance of humor in the workplace, I’ve been met with resistance because just as so much can go right, so much can go wrong. The goal of using humor is to uplift, add value, break the tension, release stress, and bring people together, but if it isn’t done right, humor can have the opposite effect. Here are three outcomes of using humor in the workplace that you want to avoid:
If you’re going through the loss of a loved one or you’ve been working hard all day and need respite, humor provides a welcome distraction and a jolt of perspective. If you can feel the tension rising between people, sometimes a well-timed one-liner or acknowledgement of incongruity can release that tension instantly. Humor is a fantastic tool when the goal is added perspective or tension release. If you’re using humor as a distraction or if you’re doing it all. the. time… you may be distracting yourself from the bigger picture. Humor is a means to an end, not the end itself, so if you’re noticing an incongruity — say there’s a blatant disregard for diversity — cracking a joke about it and not doing anything can be just as toxic as being openly bigoted. Note the problem, laugh about the fact that it’s a problem and your current actions aren’t solving it, then do something about it by trying something new.
Incorporating humor as a cornerstone of your culture may not connect with all audiences — and that’s okay. When people would rather work in serious mode, the last thing you want to do is form a roving band of jesters poking fun at those who won’t join in, or shutting off those who aren’t as funny. People are socially awkward, so if someone who was nervous about contributing humor fears being laughed at instead of laughed with, he or she will feel like an outsider. Even if their quip isn’t funny, laugh politely and avoid the desire to talk about that person once they’re out of earshot. Start from a place of appreciation, because even if that other person without a funny bone in their body feels welcome, your inclusivity will lead to them eventually surprising you with a perspective that has everyone rolling.
If humor is at the expense of someone, or it appears as an exclusive club to your less-funny employees, the benefits of it are nullified. Though witty takedowns and scathing comebacks are commonplace in comedy clubs, “comedian owns heckler” videos, and Comedy Central Roasts, chances are good your employees aren’t professional comedians, so replicating this style of humor is often toxic at work.
Humor at work is meant to be a means-to-an-end, inclusive, unifying, and uplifting. If the results are anything other than these three things, it’s time to course correct.
This election doesn’t matter. There, I said it. Not only does this election not matter, this pandemic doesn’t matter, this blog post doesn’t matter, your ideas don’t matter, your opinions don’t matter, and you don’t matter either. But neither do I.
You are matter, but that doesn’t even matter.
“But David, you’re supposed to be a motivational speaker. You always talk about uplifting other people, and this isn’t uplifting.”
Well stick around, idiot, because you’re about to get uplifted.
When everything feels so important and it feels like the bad thing that’s happening is the worst possible thing that could ever happen in the history of the universe, remember: you’re on a rock hurtling through that universe, and that universe is expanding infinitely… but no one’s talking about that this election.
Where’s that question in the debates? Neither Biden nor Trump acknowledged the inevitable supernova of our Earth’s sun, black holes, or the fact that a particularly violent solar storm could wipe out electricity across the planet, the only planet (that we know of) that supports life. When the sun goes supernova, Earth will be vaporized like it never existed in the first place, in the meantime, sure, let’s argue about healthcare.
Everyone should have access.
Controversial? It shouldn’t be, but when money, a manmade construct, comes into play, the argument becomes not about doing what’s right, it turns into “Who’s going to pay for it?”
Making cities and technology green so that everyone can enjoy the fresh air and water that was a package deal with this planet? “We can’t afford it.”
Overhaul education so that human beings are engaged by learning, creating, and sharing new ideas to innovate new technologies that allow us to stop doing demotivating jobs and start engaging our brains with new occupations? “But we’ve never done it that way before.”
We’re on a rock hurtling through space.
Mathematically, the fact that we even exist is an anomaly, so the fact that we’re arguing about how certain things aren’t possible is laughable. Our schools educate the concepts of infinite possibility out of us at a young age, confining our imaginations to a system filled with manmade limits that is centuries old… in the middle of a universe that’s expanding infinitely. Yet, nobody has even brought up the education overhaul we so desperately need. I would argue that it’s the most pressing issue because it could literally solve all of our problems. For example:
Income inequality: teach students the concepts of creating wealth through altruism
Inequities (gender, racial, religious, socioeconomic, and cognitive): teach students the concepts of empathy, acceptance, and communication
Climate change: teach students the concepts of relevant ecology, innovation, and collaboration
That’s just the tip of the melting iceberg.
You know what doesn’t care about money? The sun. The only time we talk about the sun is when the president looks directly into it, but the worst day in the history of our planet pales in comparison to the day the sun explodes.
I know this particular blog post is pretty meta, and I’m bringing up some pretty out-there concepts, but somebody’s got to. I mean, for God’s sake, we’re arguing about wearing masks in the middle of a pandemic. Really? That’s the hill you want to die on? Because it’s a hill that’s hurtling through space in an infinitely expanding universe.
Infinity isn’t a concept that our simple, human brains can understand, I mean, our symbol for infinity is an eight that fell over. Think of it from the perspective of an ant. If you try to explain the human world to a single ant, it would probably just carry a grain of sand somewhere else because that’s what it knows. Compared to the complexities of the universe, your brain ain’t shit, but compared to that of an ant, it’s a Milky Way of molecules. Unlike ants, humans can look at where we are, learn from where we came, and plan for what’s to come. Looking back, humans have been arguing about things that don’t matter — politics, profits, and power, to name a few — instead of innovating to create things that do. If Earth were to be destroyed by a celestial body tomorrow, religion, economies, and political ideologies would be destroyed along with it, and the universe would remain unmoved by the devices of human imagination. Arguments over these imagined orders have driven some innovation, sure, but they’ve also created a stasis that challenges those who challenge said stasis instead of considering the validity of their ideas.
In the scheme of the universe, the entire planet of Earth is a single electron on a single atom on a single grain of sand on a single nude beach. However, our individual problems, concerns, and ideas feel like the most important thing in our lives. The point of this particular blog post is to remind you that even though the election looms large, in the scheme of the universe, the ripple it causes is like a single ripple of water in the ocean — it’s meaningless… unless the conversation shifts to how we can come together to strive for infinite growth by reaching for our infinite potential.
We need to give people the tools they need to explore new ways of reaching the infinite possibilities the universe has in store, but if what you’re doing isn’t learning, growing, or expanding infinitely every day, make the shift by asking the questions:
How did I get better today? What did I learn?
How did I help others get better today? What did I learn?
How can I apply these things tomorrow?
These are just small ways to make infinity relevant to you.
Sometimes we all just need a reminder that WE’RE ON A ROCK HURTLING THROUGH SPACE! AND SPACE IS EXPANDING INFINITELY!
We gotta figure out ourselves, then we gotta figure out this rock, and then we gotta figure out space, because in front of us is infinite possibility, but like explaining capitalism to an ant, we can’t quite comprehend it… yet.
“Look again at that dot. That’s here. That’s home. That’s us. On it everyone you love, everyone you know, everyone you ever heard of, every human being who ever was, lived out their lives. The aggregate of our joy and suffering, thousands of confident religions, ideologies, and economic doctrines, every hunter and forager, every hero and coward, every creator and destroyer of civilization, every king and peasant, every young couple in love, every mother and father, hopeful child, inventor and explorer, every teacher of morals, every corrupt politician, every “superstar,” every “supreme leader,” every saint and sinner in the history of our species lived there-on a mote of dust suspended in a sunbeam.
The Earth is a very small stage in a vast cosmic arena. Think of the endless cruelties visited by the inhabitants of one corner of this pixel on the scarcely distinguishable inhabitants of some other corner, how frequent their misunderstandings, how eager they are to kill one another, how fervent their hatreds. Think of the rivers of blood spilled by all those generals and emperors so that, in glory and triumph, they could become the momentary masters of a fraction of a dot.
Our posturings, our imagined self-importance, the delusion that we have some privileged position in the Universe, are challenged by this point of pale light. Our planet is a lonely speck in the great enveloping cosmic dark. In our obscurity, in all this vastness, there is no hint that help will come from elsewhere to save us from ourselves.
The Earth is the only world known so far to harbor life. There is nowhere else, at least in the near future, to which our species could migrate. Visit, yes. Settle, not yet. Like it or not, for the moment the Earth is where we make our stand.
It has been said that astronomy is a humbling and character-building experience. There is perhaps no better demonstration of the folly of human conceits than this distant image of our tiny world. To me, it underscores our responsibility to deal more kindly with one another, and to preserve and cherish the pale blue dot, the only home we’ve ever known.”
Happiness is a lot like baseball: you remember it from last year, you’re waiting for it to happen this year, and the further into 2020 we get, you start thinking that maybe it isn’t going to happen at all. But unlike baseball, you have the power to determine when your happiness season begins.
When you see a genuinely happy person, they make it look easy, but just like baseball, this perceived ease actually takes a lot of work. You can’t pick up a bat and glove and expect to be great at baseball on your first try. Also, why are you holding a bat and a glove at the same time? I’m starting to think you don’t even know what baseball is.
Happiness is a muscle, and with all that’s going on in the world, it doesn’t take an umpire to see why it would atrophy. With consistent daily practice of simple actions, you can finally get the hang of swinging that happiness bat without shying away from the curveballs life continually throws. (Sorry, but not sorry for all the baseball references. I miss it.) Some of these actions aren’t for you, and that’s fine. Just like it wouldn’t make sense for a pitcher to practice being a catcher, you know which actions will work in making yourself happy.
Here are 7 things you can do every day to improve your happiness levels and your mood:
If you’re not good at meditation or if you’re like me when I first started doing it, (I fell asleep EVERY time and my mind would start to wander like, “Argh, baseball is on. I wonder who’s winning? It doesn’t matter – you can watch baseball any time you want, it’s time to meditate.”
Meditation grows your left prefrontal cortex; the part of the brain responsible for making you happy. So if you meditate, you give yourself a little brain boner and you start feeling good. If you’re not sure how to meditate, there are guided meditations on Spotify and YouTube or meditation apps that’ll guide you through. Put in some earbuds undisturbed for around 20 minutes tops – you don’t want to do much longer than that, otherwise, it’s a nap.
2. Find something to look forward to
Granted, this is a little more difficult… now… but get creative with it!
Look forward to your birthday.
Look forward to the next Marvel movie.
Look forward to the next time you’re going to get laid.
Look forward to the 4th of July… 2021.
Look forward to Halloween.
Look forward to getting laid.
Just find things to look forward to!
Schedule a phone call with some friends that you haven’t talked to in a long time, and be sure to put whatever it is on your calendar as a reminder. Sometimes, the anticipation is as good as – if not better than – the actual event.
3. Commit conscious acts of kindness
Altruism decreases your stress levels and contributes to enhanced mental health. If you want to reap the psychological benefits from committing kindnesses for other people, do it deliberately and consciously; not to make yourself feel better. Do it because you ACTUALLY want to help other people. There’s a reason I’m doing this blog post, and it’s not just to entertain myself (it’s just to entertain myself). It has nothing to do with entertaining myself (it has everything to do with entertaining myself). It’s 100% not – I’m FINE. EVERYTHING’S FINE! (It’s not).
4. Infuse positivity into your surroundings
Okay, we don’t necessarily have control over ALL of our surroundings, but we can infuse them with a little positivity and some elements that make us happy. Make your desk at work more fun – whatever that means for you. Pictures of your family? Pictures of someone else’s family? Pictures of your favorite porn star? (When people come to your desk and say, “Oh, I recognize her. Why do you have HER on your desk?” You can respond, “That’s my SISTER! …My STEPsister.” That’s fun, right?) Put lots of plants in your house – make it feel like the Rainforest Café and install misters and strobe lights so it feels like a thunderstorm a few times an hour. Put “Live, laugh, love” on the wall, just so you can remind yourself to do those things. Remember what you do have control over, and adapt those things to your liking.
Run, walk – I dunno – climb a tree? Do some physical activity to get your heart pumping and get endorphins flowing through your body. Are you familiar with the feeling of runner’s high? Those are endorphins, which are a great momentum booster for your day… or so I’m told (I vowed never to work out until baseball comes back).
6. Spend money (but not on stuff)
Spend money on experiences for yourself, or if you want to magnify the effect, use that money to share experiences with people that you care about.
7. Practice signature strengths
Visit viacharacter.org/character-strengths, figure out what YOUR strengths are, and think about all of the ways you’ve used them recently. Think about all of the ways you CAN use them right now. Humor is one of mine, for example. I find the funny in EVERYTHING – almost too many things. I have a podcast (You Can’t Laugh At That) based around it, I perform stand-up, so I’m always writing new jokes, and I do a keynote speaking program based around the power of humor in the workplace. Find ways to use YOUR signature strength.
Just like with baseball, continued practice at happiness makes us better at being happy, so pick just one of the seven things from above and find a way to infuse that into your day. Once you do it with one, do it with a second, and a third, and so on, until you’re so happy that you forget that it’s July and the baseball season still hasn’t started.
Being stuck inside during this quarantine has been trying on my patience because I’m so used to getting out and working at the restaurant, speaking, and doing comedy, I’m ready to pull out the few hairs I have left on my head… but I’m not going to do that – it’s going to be awhile before I can get a haircut.
Being cooped up at home, I decided, “Why not do something to help others who are cooped up?” so I decided to go through some old notebooks and I found notes from the book The Happiness Advantage by Shawn Achor. It’s an easy and interesting read about positive psychology – the science of happiness – and it’s the book that got me interested in becoming a speaker in the first place. (For a general idea of the topic of the book, check out Achor’s 12-minute TED Talk here: https://www.youtube.com/watch?v=GXy__kBVq1M)
The book begins by talking about how most people follow a formula that we learn when we’re kids, and we keep learning it in school, the media, and our workplaces.
That formula: if we work hard, we’ll become successful, and when we become successful, then we can be happy.
This formula is broken.
If you say, “If I’m successful, then I’ll be happy,” that keeps pushing our happiness further and further out when happiness and optimism actually fuel our performance and achievement. Think about it: do you do better when you’re feeling good, or when you’re stressed out, pissed off, or have coronavirus?
The formula we’re conditioned to believe is actually backwards because, it turns out, it’s happiness that leads to success. If we keep telling ourselves “I’ll be happy when…” then our happiness will always lie in the future because our brains only understand right now, which is why it’s so important to ask ourselves, “How can I be happy now?”
When I first read this, it blew my mind because it made too much sense.
What is positive psychology?
Positive psychology breaks from traditional psychology’s focus on what makes people unhappy and returning them to “normal,” while positive psychology focuses on what makes people thrive and excel. Achor refers to this as “escaping the cult of the average” because typical psychology sees average as the goal for those who fall below that curve instead of looking at those above the curve and asking:
“How can we raise the average?”
“What makes those above the average so happy and how can more people achieve that?”
“How do their brains work? How do they talk to themselves?”
This spoke to me, man.
Okay, so what are the benefits?
In one study, doctors that were put in a positive mood before making a diagnosis showed almost three times more intelligence and almost three times more creativity than doctors in a neutral state. The positive doctors even made accurate diagnoses 19% faster. Who needs coronavirus tests when you have happy doctors?
Optimistic salespeople outsell their pessimistic counterparts by 56% – that’s pretty good.
Our brains are hardwired to perform at their best when they’re positive, and that’s because of the dopamine, serotonin, oxytocin, and endorphins that counteract the cortisol (the stress chemical) that limits our perspective.
The moral of the story
“Once I get out of the house, I’ll be happy.”
“When I get back to work, I’ll be happy.”
Cool, but right now, you’re not out of the house. You’re not working. Saying the above is going to make this quarantine feel like forever. Instead, move that happiness into the present and start looking for even just one thing that makes you happy right now. For example, I have food in my refrigerator, I’m grateful for that, and that gratitude makes me feel good. Saying, “I’ll be happy when…” is like saying, “I’ll be full once I eat,” when you have food right in front of you.
Take a few minutes a day and make a list of things that make you happy, so that when you do get back to work, you’ve got a mental edge and you can help bring others into that frame of mind.
Choose to be happy NOW, so start by finding things that make you happy NOW.
Comment, reach out if you have questions, and share with people you think may benefit from a happiness injection.
Fun fact: each second, your brain receives 11 million bits of information. Out of that, it processes 40 to 50 bits, so it chooses what it takes in. That’s great news because that means each of us is consciously choosing what bits of information to take in.
During this coronavirus crisis, it’s easy to find the negatives because we’re being constantly bombarded by bad news on TV, on social media, or from our friends and family giving us “helpful” updates on the most recent closings. Personally, I’ve been forced out of my service industry job, I’ve had speaking gigs cancelled, and I have no outlet to get on stage and make people laugh. Suddenly, I have all of this free time to swipe, scroll, and get sucked into a vortex of negativity.
NOT SO FAST
Instead, I’ve made it a goal to do my part in making other people smile when there doesn’t seem like there’s a lot to smile about. It gives my days meaning, distracts me from the negative news that I literally can do nothing about, and hopefully creates a different narrative for others, as we experience the same uncertainty.
I want you to know that you have options, no matter how limited they seem. Here are 6 ways to make the most of the coronavirus quarantine.
1. Maintain the Losada Ratio
Psychologist Marcial Losada specializes in using human behavior to develop high performance teams. In his years of hands-on study, he discovered that people perform best when they balance every negative interaction with 3-6 positive ones. Negative moments weigh heavier on our brains because our survival depends on focusing on potential dangers vs. the positives in our environments, hence the 3-6:1 ratio instead of a 1:1 ratio. If we want to outweigh the negatives, we must find 3-6 positives in our lives. Every time you read a negative news story, or are bombarded with a “the end is near” mentality of a loved one, find 3 uplifting news stories, funny memes, cuddle with a pet, send someone an email thanking them, etc. The more you do this, the more you train your brain to find what’s good.
2. Be a positive broadcaster
While the rest of the world is filling the airwaves to the brim with negative, stress-inducing stories. Instead of complaining about this, do your part and share the stories that are going to bring smiles to the faces of others. If it makes you smile, don’t hesitate – SHARE IT! Through all the negative, there’s a lot of people doing good out there. I just got a free oil change and tire rotation as a service offered by Automotive Specialty Services to ease the mental tension of their customers. Last month, after being laid off from my last job, my barber offered me a haircut, calling it a “Getting-Back-On-Your-Feet Cut.” My current workplace is preparing pre-cooked meals for any service industry employees who were laid off due to the quarantine, regardless of where they work. If you find a story like this, don’t keep it to yourself, SHARE IT.
3. Make a daily to-do list
Sitting around watching TV, falling into a YouTube vortex, and playing video games while pounding Miller High Lifes might seem like a good way to distract yourself from the fact that you’re not working, but it’s actually doing more harm than good. Our brains need stimulated so that they’re releasing dopamine, oxytocin, serotonin, and endorphins into our bloodstream; these chemicals counterbalance the stress that can run rampant while thinking about paying bills without work. A simple way to release these “good” neurotransmitters and activate your brain is to set and achieve goals every day. They can be as simple as finishing a book you’ve been reading, putting furniture together, learning something new, meditating daily, or finally organizing that desk. You can be as ambitious as finishing a book you’ve been writing, getting your weight down, or putting together a new resume for after the quarantine is over. Make a list of at least 3-5 things to get done the next day, right before you go to bed.
4. Create Positive Momentum
Hanging around the house in your flannel pants and ratty hoodie is comfortable, sure, but what kind of message are you giving your brain? Communicate that today is going to be a good day to get something done by treating the morning like any other busy morning – except better. Get dressed, exercise, shower, dress your best, eat a healthy breakfast, and get working on your biggest to-do of the day. Whatever you do, don’t turn on the news before you start your day. If you’re going to watch or listen to anything, put on something that motivates you or makes you laugh. Now is as good a time as ever to create new habits.
6. Practice Gratitude
Whenever you feel yourself becoming stressed, depressed, or anxious, find at least one thing you’re grateful for in that moment. For example, when I start thinking about and getting stressed out by what I don’t have, I remember to be grateful for the opportunity to get a bunch of projects finished that I’ve been working on for months, even years. At the very least, right before you go to bed, make a list, mental or physical, of three things you’re grateful for that day. They can be as simple as being grateful for air, water, or the house you live in, just do it as you lie down, so the last thing going through your head is good vibes. It can always be worse, which is why it’s important to consciously remember why it’s always better than it seems.
What we see and how we see it determines how we feel, what we do, and what we get. Shift the first thing and create some positive momentum, even when it seems like doing so is impossible =)
In school, I took more than my fair share of trips to detention and, as a result, received a fair share of admonishment from my parents after coming home with notes from teachers.
“You don’t want to be the class clown, do you?”
“You don’t need to talk out in class – you have a D in math.”
“Stop trying to be funny all the time. It’s not going to get you anywhere”
They also used to tell me that I couldn’t possibly make a living playing video games while 176 gamers are out there mashing buttons for six figure salaries (esportsearnings.com).
Now that I’ve fully embraced my role as class clown, I’m here to spread the good news: if you’re the class clown, KEEP GOING.
And if you’re a manager who has a class clown on your hands, LEAN INTO IT.
I’m not saying to head to your local open mic and try your hand at stand-up comedy (unless you really want to), but I am saying that there are benefits to being the class clown in the workplace. Whether you’re the class clown or you’re in a leadership position and trying to figure out what to do about the class clown in your workplace, lean into the laughs. Don’t worry, there are ways to utilize it as a tool to improve your culture. According to a study reported in The International Journal of Humor Research, office jokers were considered invaluable team members by coworkers and managers. Here are 4 reasons why:
1. They provide stress relief
Have you ever had a stressful day at work where it seemed like everything was going wrong when suddenly, a beautiful angel came swooping into your office and made you laugh so hard you forgot you were having a terrible day? Sometimes, it’s just what the doctor ordered, and stifling your resident joker’s ability to do this can be harmful for office morale. A quick shot of dopamine in the form of a joke making light of the day can offset some of the demoralizing effects of stress and give us a jolt of perspective.
2. They’re integral in building a strong culture
So you say you want to attract and retain the best and brightest applicants. In various surveys and polls, millennials would rather work somewhere where their work carries meaning and allows room for creativity over a company that just pays well. In a world where companies are competing with, not only their competitors down the street, but on the other side of the country to hire the best talent, culture plays a vital role. If potential hires can see that you not only allow your people to showcase their creativity and humor, but you embrace it, they’re more likely to be excited about your potential partnership. As an added bonus, office jokers naturally put fun twists into stories about the company, thus playing a key role in keeping the corporate history alive.
3. They question authority without subverting it
As a manager, life becomes easier when you give someone a task and they respond, “Yes, right away!” But sometimes, believe it or not, your employees may have a better idea for how things could be done since they have a different perspective of their jobs than you. For many managers, the thought of employees not being subservient to every request and demand can be scary, but fear not, because questions can often bring better answers and ideas than your people blindly nodding along with everything you say. You don’t want blatant insubordination, but there’s a difference between that and your office joker poking holes in the legitimacy of your commands. Along with this openness, you must be vigilant about being open to new ideas. If you’re going to be open to your authority being questioned, you better make it clear that:
those who question you damn sure better have a new idea that improves upon yours
you have a forum for employees and coworkers to come to you with ideas and you LISTEN and try to improve upon them when necessary
otherwise, people will have trouble taking you seriously.
4. They push boundaries
Bringing humor into a professional setting carries with it many risks, but in today’s world of rapid and continuous expansion, taking risks is one of the most important actions for keeping your organization ahead of the curve. When you embrace office jokers, especially when you’re comfortable with their challenges, this signals to the rest of the office that you’ve got an open mind when they try new things, which is a natural human tendency. With risks come failure, which is where your leadership is most important. When your people fall short with their new ideas, it’s up to you to help them discover new ways to course correct by utilizing objective facts – not subjective emotions – from which they can learn. Human beings learn more from messing up than from everything always going to plan. Allowing the office joker more freedom in itself is a risk, but if the strategy initially doesn’t work out, it gives you the wisdom to respond in a new way, which communicates the important act of showing, not telling. By course correcting yourself, you serve as an example for how your people should respond when their ideas don’t work. After all, this is a team effort – no matter if your role is manager, clown, or both.
Another sideways glance and furrowed brow from a presentation attendee around 25 years my senior after another presentation about how humor makes better leaders: “I get where you’re coming from, but I don’t see why I should change what I’ve always done.” I’m used to this response by now, but at first, it was hard not to snap back, “WERE YOU LISTENING AT ALL!?” Then came the realization that I was tucking a fake mustache and a papal mitre into a suitcase while this sharply dressed, more-successful-than-me executive questioned my credibility. I get it. When you picture a successful business executive, what do you see? How do they carry themselves? Dignified? With importance? Are they stern? Some Mad Men-esque Don Draper figure pops into many minds, but with a little bit of humor and a loosening of the tie, leaders can take an already successful enterprise away from renting a Bentley from Enterprise to blasting off into the cosmos on the Starship Enterprise. A little bit of humor coming from the top can unlock maximum potential in your people, and here are three reasons why:
1. Makes you more approachable
A warm smile and a hearty laugh go a long way to make you appear approachable to the people who call you “boss.” When we’re able to laugh, especially at our own mistakes, it makes you more human, thus more relatable, by communicating to those who may be too shy to come to you with ideas. I hear the platitude, “My office is always open,” from many managers, but just because it’s open, doesn’t mean people feel comfortable coming in. By having the vulnerability to be able to laugh and be open to others laughing at you it makes others actually want to see you succeed as a leader, as long as you’re open to their ideas.
2. Sparks creativity and trust
When people genuinely laugh, it’s when they’re at their most authentic, and seeing someone in a leadership position so open to being real creates a natural sense of trust. When we trust our leaders are authentic, it gives us an intrinsic motivation to want to help them overcome challenges and difficulties or come up with new ideas. If you’ve ever had a boss you’ve loved, you know that feeling of wanting to overdeliver for them. By laughing and being real about your own mistakes, it communicates that your employees don’t have to be perfect. Think about it, would you rather be around someone minding their Ps and Qs and calculating what they’re saying or someone who is real?
3. Reduces sick days
What? How do you reduce sick days by laughing? I don’t want to dive too deep into the biology of what happens when we laugh, but at the very least, it increases blood flow, reduces muscle tension, and massages internal organs. That’s not something a chair at Brookstone or a masseuse at your local strip mall can do. All of these unintended results of laughter being a core part of work allow your employees’ blood pressure to go down so they’re feeling better, taking less time off, and working with a renewed energy.
If what you’ve been doing as a leader all of these years is working, by all means, stick with it! I’m not saying you should overhaul the way you run manage, but you should definitely find more reasons to laugh, especially if it’s at your own mistakes. We’re all human; communicate that it’s okay to be more human to your team and you’ll unlock even more of their potential than you even dreamed.
The 2020 presidential election is in full swing and with it, all of the platitudes, cliches, and mudslinging that accompanies it. Watching politicians jockey for position by having answers to every question, even though it’s evident they’re beating around the bush to avoid admitting they don’t have the answer, is one of my favorite parts of elections. Appearing to have the answer when they don’t actually hurts them in the long run as leaders. When was the last time you watched a political leader respond to a question with an “I don’t know. I’ll have to do further research to answer that question.”? I know I don’t remember.
We can learn from this in our everyday lives, whether we’re in a leadership position or we’re looking for relationship advice. In the quest to look like the smartest person in the room, we miss out on opportunities to say “I don’t know” and open ourselves up to new information. Though it seems counterproductive on the surface, the willingness to admit that you don’t know something has some advantages. Here’s 4 of them:
1. NOT KNOWING SPARKS INNOVATION
We’re on the precipice of a new era because of the advances in technology based on automation. This is a technological revolution that will dwarf the industrial revolution, which required more algorithm-based thinking and management. Change is already occurring at rates we’ve never seen, and with people in previously untouched places around the world like Africa, Latin America, and the Middle East logging on, that change is only going to exponentially increase. This means you will be competing with, not only people around the corner, but companies in Manila, Dubai, and Buenos Aires. With so much information being uploaded at any given moment, if you want to inspire innovation within your organization, it is vital for you to admit to not knowing what you don’t know. Even if you’re 100% sure you’re right, being open to the fact that there’s constantly new information that can counter your current position is key to growth. Besides, if your mindset is already fixed, then where is the room to expand?
2. UNCERTAINTY BREEDS CONFIDENCE FROM OTHERS
Though this may seem like a stretch, there isa big difference between “I have all the answers,” then being proven wrong, and saying “I don’t know.” Though our egos want to make us appear at the top of our game, shutting out new information with this “I’m right, you’re wrong” mentality lowers the confidence that others have in you. This loss in confidence means that people will be hesitant to approach you with new ideas, limiting your potential as a team. Saying “I don’t know,” makes them more comfortable with their own levels of not knowing, creating an openness to new ideas and collaboration that isn’t present with the barriers that come with having all of the answers.
3. IT EXPANDS PERSPECTIVE
By being unsure about something, it activates our intrinsic human desire to explore and learn. When we are actively trying to solve a problem by trying new things, it activates our brains in a way that expands our perspective. This opens us up to more pathways to solutions, rather than the limited strategies we can use when we already know “everything.”
4. IT CAN COUNTERACT STRESS
By being steadfast in how sure we are, it closes us off from discovering new things. When we do discover a new solution to an old problem, our brains release dopamine, a neurochemical that limits the stress chemical cortisol. Less stress means better health, strengthened relationships, and more creativity, and achieving that “Aha!” moment can be a life hack to the creation of excitement while your stress levels dwindle.
Many workplace studies conclude that integrating humor into your leadership strategy can actually make your employees more creative, productive, and successful (7 Reasons Why Work Is The Time And Place To Laugh). Now you want to incorporate these findings into your office, but you don’t have a funny bone in your body, which you learned long ago when you gave that speech at your friend’s wedding, and it’s given you PTSD.
You’re not alone. Though, according to humor researcher Scott Weems, 94% of people believe they have a good sense of humor, only around 50% of people would rate above average.
It looks so effortless on Netflix when those comedians are making their audiences double over with laughter for a whole hour, but they have been perfecting their craft onstage every night for decades. Meanwhile, you’ve been stuck in the same routine at your job for the same amount of time and you’re looking to spice things up in the boardroom.
Here are 6 simple ways to introduce humor to your workplace, even if you’re not funny:
1. Know your limits and poke fun at them
You’re not funny, and that’s fine, but acting like you are when you aren’t can drive others away while owning up to it can make you more likable. In fact, owning up to any of our shortcomings can make us more likable and more relatable, especially if we’re in a leadership position. If we can laugh at our own weaknesses, stress, and mistakes, this subconsciously communicates empathy. Though laughing at ourselves may seem counterproductive, it helps others to stop striving to be perfect, own up to their pitfalls, and shows that you’re approachable in times of duress. Now it’s up to your leadership skills to work together on filling in each others’ weaknesses with your unique strengths. That’s leadership.
2. Foster a creative culture; stop saying no
You want your team to be creative, take risks, and come to you with ideas, but you keep saying no. If someone keeps telling you no, do you want to keep coming to them with ideas? NO! When people approach you to pitch their ideas, from their perspective, they are working to make your organization better and their day easier. Even if the idea is outlandish and implausible, at the very least, listen to them and ask questions. Take some time to explore together why they think it’s a good idea and see if your added perspective can guide them to the solution they’re looking for. At the very least, this will give them more confidence to come to you the next time they have an idea instead of pocketing it in fear you’ll shoot them down. Who knows? Maybe it’ll be the idea you’ve been looking for.
3. Know who your class clowns are and give them the freedom to work their magic
Keep an eye out for groups of people laughing together in your office and remember that this is a good thing – let your employees be human and bond. In fact, look to see if the same people are often involved in these shenanigans. As long as their humor is uplifting and open to all, not only should you let them keep doing their thing, but give them a platform, because keeping the office happy keeps them energized, and that’s when your people are at their best. Not only that, their sense of humor can work as a glue to bring people together during tough times and challenging projects. If it’s something they’re interested in, see if they’d take the responsibility of heading up a humor program to keep laughter as part of the everyday workplace culture. When people are laughing, it’s important to facilitate that culture, even if you aren’t the comedian in the room.
4. Share what makes you laugh
Did you see a funny clip on Facebook? Did you scroll through a thread on Reddit that had you rolling with laughter? Why are you keeping it to yourself? You don’t have to create the content, but sharing what makes you laugh may just be what the doctor ordered to break any tension in the room.
5. Delegate creative projects
Your creative team members are chomping at the bit to break from the routine and flex their creativity. Let them! This falls in line with knowing your people and knowing who to trust with what – you’re looking for the people who, instead of saying “no,” look for novel ways to approach problems. When a new, exciting project comes along, be sure to seek these people out to help with the creative planning stages and watch their eyes light up and their work become more inspired.
6. Organize events that will foster laughter
Does your team seem to be in a funk? Are you not getting the creative input from your people that you’re looking for? This is the perfect time to shake them out of their ruts by hosting an event or putting together a project that focuses on the fun. We’re all children at heart, and to activate that energy, sometimes we need to forget that we’re at work and let loose. Bring in an improv coach and play games that you don’t need formal training to participate in, organize a murder mystery dinner, hire comedians to turn your workplace into a comedy club and break up the workday, host a roast of yourself, someone else in a leadership position, or even the company in general to loosen people up.
There are many activities that can get your team laughing, activating their creative juices – all you have to do is give the okay and be open to the ideas of others. It’s one thing to be funny, but it’s even more important to appreciate what’s funny and foster an environment where people can lean into that.
I had just finished presenting at a leadership conference when my phone vibrated in my pocket; it was an email from a gentleman named Bruce who had booked me to speak at another leadership conference five months later. It turns out, he had just seen me speak, so the only reason he could be emailing me is because couldn’t wait to have me present to his group. What the email actually said was, “We’re going to rescind our request to have you present to our group,” then he called me “wildly unprofessional” which was just salt in the wound. That was unnecessary, Bruce.
The audience laughed throughout, I was approached by another attendee to speak for her group, and I received an email thanking me for my “funny and insightful presentation.” What the hell was wrong with Bruce?
But the more I reread his email and thought about what he had said, the more I could see his point of view: my presentation was designed to shake people out of their comfort zones by making fun of the status quo of work, but I didn’t take into account that many people were comfortable with the status quo.
The status quo of work I was making fun of: 1 in 3 Americans are engaged by their jobs and this disengagement costs American companies $450-$550 billion per year.
How can we engage the people who work with and for us and disrupt this status quo?
Remember you’re a human being and so are they. The world needs to be able to laugh at itself, which is why I sometimes approach my presentations with uncomfortable humor. When we can acknowledge that discomfort, we come to the realization that perhaps it’s time to make changes, and what better way than to introduce laughter into the fabric of work?
Do you like to laugh? Of course you do! And if you know you’re going somewhere you’re going to laugh, don’t you look forward to it? My hypothesis: if people actually look forward to laughing at work, it’ll engage them and inspire them to work better.
Here are 7 reasons why it’s time to make work the time and place to laugh:
1. Improves employee performance
According to a 2007 University of Missouri study, employees with a sense of humor show higher productivity, more effective communication, and a psychological connection to their work.
2. Improves leadership skills
According to the same University of Missouri study, leaders with a sense of humor were found to be more effective at motivating others and reducing workplace stress.
3. Employees want humor in the workplace
A Bell Leadership Institute survey found that employees would rather work for leaders who exhibit a sense of humor, as well as a strong work ethic. Imagine that!
4. Increases shareholder returns
A study by Huet and Associates found that organizations with higher levels of employee engagement where humor played a role outperformed similar companies on the stock market with increased shareholder returns of 19%.
5. Reduces the number of sick days
We’ve all heard that “laughter is the best medicine.” This doesn’t mean to stop taking your meds and laugh constantly, but incorporating laughter into your workplace’s leadership strategy improves overall health. The endorphins, oxytocin, and dopamine that is released into the bloodstream when we laugh counteracts the cortisol that stress releases, thus reducing sick days and increasing productivity. Studies have found that consistent laughter lowers blood pressure, increases oxygen flow, fights upper respiratory infections, and improves pain tolerance.
6. Creates new perspectives of problems
Whether it’s a difficult coworker who spends most of their day complaining or a worldwide pandemic strikes, being able to laugh about it gives us a healthier perspective. Laughing about something minimizes the psychological impact by giving ourselves power over that thing. When we laugh about something that’s “too soon,” it’s our brain’s way of saying “I haven’t seen it that way before.” If we know to laugh, it presents a bigger picture that makes adversity seem smaller.
7. Helps solve creative challenges
In such a fast-paced world, outside-of-the-box thinking is vital in workplaces, and laughter activates our creativity much better than simply telling others to “think creatively, idiot.” A University of Maryland study found that groups who were shown funny videos then solved creative challenges at a rate of 58% vs. the 30% exhibited by control groups. So have the office watch, well, The Office before a meeting where you need ideas.
If you work for an organization looking for a creative edge, take a moment to find small ways to have fun around the office: from sharing funny memes to incorporating humor into your boring slideshows, there are a myriad of ways. Above are just 7 reasons to make work the time and place to laugh, but the benefits are endless. This is why it’s time to change what it means to be “professional” and explore what it means to be “wildly unprofessional.”