We’re All Irrational. Here’s Why (And How We Can Fix It):

Humans believe they are rational, when in reality, we act based off of our emotions and then rationalize our actions in hindsight.

Then we claim we’re rational.

We don’t like to “look bad” in front of other people, so we rationalize our behavior when we act in a way that may go against our beliefs, when we belittle another person, or when we get into trouble.

“I fell behind at work because my girlfriend is stressing me out.”

“I was speeding because everyone else was speeding. Besides, the police are preying on people to meet quotas. I’M THE REAL VICTIM HERE!”

“That audience wasn’t there to think, which is why they didn’t laugh. No wonder no one is happy at work, they’re all stuck in the old way of thinking.”

We’ve all looked back at something and thought along the lines of “It couldn’t have been me” or “Something else has to be at work here,” when really, we don’t want to admit that we’ve allowed our emotions to overtake us, and that’s why we acted how we did.

That’s okay! It’s human nature.

It has been wired into our brains since animals have had brains in the first place.

Fight or flight was vital for our survival, but now that we live in safe and abundant environments, our brains have kept this old technology and there’s a disconnect between our emotions and cognitive thought.

The rationalization of emotion-based irrational behavior does three things:

  1. Makes us veer toward ideas that soothe our ego
  2. Makes us look for evidence that confirms what we already want to believe
  3. Makes us see what we want to see, depending on our mood

IT MADE SENSE FOR ME TO PUNCH THAT WALL, WALK OUT OF MY JOB, AND GET IN AN ARGUMENT ABOUT THE PRESIDENT ALL WITHIN 5 MINUTES.

The key to avoid giving into the emotions that lead to doing things we regret is to take a moment and ask ourselves the question “What is objectively true?” Answer with no emotional keywords and no rationalization, just objective facts.

I had a recent presentation not go well, and at first, I rationalized why it didn’t seem to have the impact I wanted. For instance, the audience had just sat down with their lunches the moment I was getting introduced, so it was hard to connect with them since most of their focus was on their food. All of the participation bits and my jokes fell flat because of this… at least that’s what I told myself. Then I watched video of the presentation and realized that the story I was telling myself soothed my ego, was focused on evidence that confirmed my beliefs, and made me see what I wanted to see. None of this helped me other than making me feel temporarily better. However, here are the facts:

  • I gave a presentation in front of an audience of 100.
  • It was my first time giving this particular presentation.
  • I had been up until 3 AM the night before, making changes.
  • I only ran through the presentation once before actually giving it.
  • The audience didn’t laugh at my jokes or give me energy.
  • I stumbled over middle parts of my presentation, had to refer to my notes multiple times, and forgot some important points
  • The feedback I received reflected these objective facts

Allowing my emotions to dictate my perspective to make me feel better about myself made it impossible to do anything about what had happened. But looking at those objective facts showed me a clear course of action in order to continue to grow as a speaker.

With this knowledge, I gave the same presentation a month ago and have received positive feedback and inquiries about follow-up speaking gigs.

All because I chose to take a step back, admit my irrationality, and look at things as objectively as possible, I improved my long-term situation. We can use our emotions as a tool to ask ourselves “What else could be true?” and “What can I do about it?” That’s how we can bridge the gap between our lizard brain and cognitive thought.

What are the objective facts of a situation in your life that didn’t go your way? How are you rationalizing what happened? What can you do about the new facts you have in front of you?

Micromanaging? That’s SOOOOO Industrial Revolution

When I step outside in my Victorian era tailcoat, vest, and top hat, I tend to get some concerned looks, but it’s when I take a leisurely ride through the park on my comically lopsided penny-farthing that I end up on a lot of Instagram stories. Why?

I look like an idiot.

If my roommates’ parents were to take a steam-powered locomotive from San Francisco to visit Cleveland, I’d be perplexed. Doing that instead of taking a plane would be like Frodo taking the One Ring to Mordor on foot… rather than just using GIANT EAGLES. Seriously – Gandalf had giant freaking eagles at his disposal. The quest to save Middle Earth from destruction could’ve been over in days!!! Why would you take such an outdated, antiquated method of transportation when there are GIANTE FREAKING EAGLES called AIRPLANES!? You could even take Amtrak, make a stop at every single goddamned town, and still be more efficient in your travel.

It doesn’t make sense to rely on 19th century practices when there are so many better ways to do things, does it? So why do many of today’s creatively stifling management practices run on 19thcentury thinking?

With the dawn of factory work, companies relied on measurement and monitoring in order to control thousands of workers. According to the book Alive at Work: The Neuroscience of Helping Your People Love What They Do, managers created policies that stifled employees’ natural desires to explore and try new things so that they would focus on narrow tasks. This system was crucial to production and reliability, but it hampered self-expression, the ability to experiment and learn, and withered away their connection to the final product, thus eliminating meaning and engagement from work.

Now, we live in a world that’s evolving at an unprecedented rate where thinking outside of the box, taking risks, and innovation are key qualities that employees need… but the old industrial management practices are still entrenched in most workplaces.

Employees are unable to leverage their unique skills. They’re shoehorned into a system that creates stress, fear, and encourages office politics so that there are constant missed opportunities for collaboration, breakdowns in communication, and a rampant lack of meaning.

The Industrial Revolution discovered new ways to innovate technology so that people could work more efficiently, but if factories were still relying on the same machinery from 150 years ago, they’d actually be hurting their efficiency.

Most workplaces are still relying on the same management practices from 150 years ago, yet little effort has been made to change this entrenched system. Time continues to pass and we’re heading into a new, automation revolution. IT’S TIME FOR CHANGE!

There are workplaces out there that engage their people in ways that gives them the freedom to explore, take risks, make mistakes, and learn from those mistakes. This makes their teams much more innovative and their people much more fulfilled by their work, thus creating the production that Victorian era managers were looking for without the sacrifices to their employees’ humanity. These workplaces, however, are few and far between…

If advancing our technology allowed mankind to take such a giant leap forward during the Industrial Revolution, imagine how big of a leap mankind would take by advancing how we treat other people – you know, the ones who use and innovate the technology. Giving humans the opportunity to take advantage of the biological need to explore our creativity at work is our GIANT FREAKING EAGLE; let’s work together and USE IT!

Think About It:

Do you work better when you’re free to be creative or when you’re micromanaged and every part of your work is monitored?

Think of a time you were able to think outside of the box on a project: how did it engage you? How did it make you feel? Were you able to come up with solution ideas more quickly?

If you’re a leader, how can you communicate to your people that it’s okay to stretch themselves creatively and take risks? If you had just a little more creative freedom with your work, what would you do differently?

How can you spread this shift in workplace thinking at your job?

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Humor and Grief: Putting the ‘FUN’ in Funerals

When a close relative of yours gets murdered, it shakes the foundation of your existence; it can send you on a downward spiral of depression, dependency, and regret. One of the toughest moments of my life was learning of the passing of my aunt, Kristie, at the hands of her own daughter – my cousin Taylor. I was lying in bed around 7 AM after a late night of shock and questioning reality – we had already known Kristie had been killed, but when we went to bed, we didn’t know the culprit – when my dad burst into my room with hate in his voice, declaring, “Taylor did it.”

My first thought was, “Christmas is going to be awkward this year.” I stopped myself from laughing: “This isn’t the time to make jokes.” The next few weeks were miserable – every day we learned more and more gruesome details about the murder. If you were to drive by our house, it would’ve been the one with the black cloud hovering above it. You always hear people say things like, “That kind of stuff happens on the news, it doesn’t happen to us,” so none of us really knew how to cope. We spend a lot of time together, consoling and comforting one another. In college at the time, I confronted my vulnerability by skipping two straight weeks of class – the only percentage I got was the .09 I blew into a breathalyzer. Needless to say, none of the family could find a way out of the black hole we were stuck in… until the funeral. That’s when I finally gave in to the humor of the whole situation.

During the eulogy, the minister said, “This is a celebration of life!” I don’t know about you, but when I hear the word “celebration,” I think “party,” and not one person was partying. Besides, if you were to invite me to a party, then inform me it’s at a church, everyone would be crying, and the DJ would be bagpipes, I’d politely decline. And one more thing: he called it a “celebration of life…” with a dead body in the middle of the room – you couldn’t get more contradictory. That’s like having an open bar at a sobriety party. I had to laugh – and the moment I did, it was like a weight was lifted off of my chest. I began to notice even more incongruities: the first three letters in ‘funeral’ are ‘F-U-N,’ Kristie found joy in the happiness of others and, ironically enough, EVERYONE THERE WAS CRYING, and a stranger no one there had ever met sobbed uncontrollably into the microphone for five minutes, blubbering on about how he wished more people had known Kristie, while we wondered who the hell knew who that guy was.

In the face of tragedy was the moment I realized the power laughter has over our fears, stress, and sadness. But it shouldn’t come as such a shock: science has known this for some time now

A study from the University of Berkeley, bereaved widows and widowers able to laugh about their loss were observed to be happier, better equipped to deal with distress, and better socially adapted.

A study done at Kent State and reported in the American Journal of Hospice and Palliative Care revealed that humor was present in 85 percent of 132 observed nurse based visits. Amazingly, they found that 70 percent of the humor was initiated by the patient.

Humor provides us with relief, not by washing away bad feelings, but by activating them, along with positive ones, so that we can enjoy a complex emotional experience. Tragic circumstances are an effective breeding ground for humor because they provide the same release as horror movies, allowing the participants to confront their emotions head-on.       –Scott Weems (author of Ha! The Science of When We Laugh and Why)

How have you used humor in the face of tragedy? How have you helped others experiencing tragedy, trauma, or even just a bad day smile?

Each of us has had a “Christmas is going to be awkward this year,” lean into it and let yourself laugh.

 

How a Workplace Taboo Can Increase Employee Engagement and Productivity

“This is not the time nor the place to laugh.” “Why are you laughing when you should be working?” “Work is work. You’ll have time to play when you’re done.”

These should sound familiar to many of us, especially coming from the mouths of our managers and executives as a hearty guffaw is stifled before it can breathe life into the otherwise routine, stressful, and mundane workday.

Comedy and productivity are two things you probably don’t associate with one another, but believe it or not, the evidence is overwhelming:

Comedy (humor, to be more precise) in the workplace increases productivity, counteracts stress, builds trust, strengthens relationships, improves performance, builds leadership skills, engages employees, reduces sick days, enhances learning and memory, provides needed perspective in the face of failure, opens lines of communication, attracts great people, drives creativity, strengthens confidence, and transforms workplace culture into one centered around the well-being of others, making work meaningful, and a breeding ground for happiness.

So sure, make your work environment “humor free,” but eliminating light-heartedness from work is no laughing matter.

We have been entrenched in a culture of work focused on appeasing shareholders, reaching quotas, and meeting deadlines for as long as the humans on this planet have been alive – and even longer than that – so the “work-is-work” mentality is ingrained in our DNA. It’s no wonder a majority of workplaces don’t place very high value on the power of laughter – they have no idea of the benefits. It’s not like we learn about the numerous benefits of humor in the workplace, in college, or even at work trainings, so what I’m writing here might be news to you.

And that’s okay… but now, it’s time to do something.

Now, we’re entering an age where information is readily available at the click of a button, and study after study, poll after poll, and case after case show that positive laughter in the workplace is transformative. Now, we can find companies who have instituted humor programs, see the positive results, and figure out what works for our company. Now, we can finally feel great about letting loose and laughing a little, because even though our bosses don’t seem to value humor at work… well actually… they do:

  • A survey of 730 CEOs by Hodge Cronin and Associates found that 98% would rather hire someone with a good sense of humor than someone with a more serious demeanor.
  • 91% of executives in a Robert Hath International survey agreed that humor is important for career advancement, while 84% believe that people with a good sense of humor do a better job than their counterparts.

There are far too many positive side effects to continue to list, so I’ll let the following articles, books, and studies do the talking.

https://hbr.org/2018/11/the-benefits-of-laughing-in-the-office

https://hbr.org/2014/05/leading-with-humor

https://wol.iza.org/articles/are-happy-workers-more-productive/long

http://mentalfloss.com/article/564511/laughter-at-work-can-boost-productivity

https://www.marketwatch.com/story/laughing-at-work-can-actually-make-people-take-your-career-more-seriously-2018-11-20

http://www.hbs.edu/faculty/Publication%20Files/Bitterly%20Brooks%20Schweitzer%20JPSP%202016_54efbab5-2561-4408-b008-38d958e0ad50.pdf

http://apps.prsa.org/Intelligence/Tactics/Articles/view/11933/1143/Play_at_Work_Increasing_Communication_and_Producti#.XKG6dutKjOS

Improv:http://time.com/4357241/improv-lessons-success/

TED Talk: https://www.youtube.com/watch?v=6iFCm5ZokBI

Ha! The Science of When We Laugh and Why – Scott Weems

The Humor Advantage: Why Some Businesses Are Laughing All the Way To the Bank – Michael Kerr

Work Rules!: Insights From Inside Google That Will Transform How You Live and Lead – Laszlo Bock

What are some ways you can infuse humor into your work?

Work isn’t the time or place to laugh, eh? Knowing what we know now, that’s damn funny.