Maybe I’m Wrong, But It’s Okay To Be Wrong… Right?

This pandemic has been quite the experiment in human behavior, and never before have I noticed such a steadfast, stubborn sticking to guns (no Lauren Boebert) in my life. Humans love being right, but when facts get warped so we can feel right, it’s incredibly shortsighted and can have unintended long-term effects. Political ideologies aside, the complete dearth of saying, “My bad” or “We were wrong” has led to a doubling down on making excuses, projection, and fan fiction. As flawed creatures in a flawed world, admitting mistakes is as natural to humans as having to go to the bathroom right when a movie starts.

As politicians, talking heads, and media personalities wake up every morning to prove how right they are, I want to know WHY. I mean, every time I’ve admitted the error of my ways, apologized, and laughed about my narrow-mindedness, I’ve been able to see a bigger picture, mend relationships (I keep in touch and am on good terms with all of my exes), and even solve problems. So why do so many people not see the value in rethinking their positions and admitting to being imperfect people who have imperfect information?

1. We’re Conditioned Out Of Being Wrong

Imagine yourself back in your high school algebra class. The teacher just asked for a volunteer to solve for x, but the class is eerily quiet — nary a hand-raise to be seen. Why? No one wants to get the problem wrong in front of everyone. Remember how it felt when you’d answer a question incorrectly? This conditioning is all too prevalent because getting a wrong answer or a bad grade meant consequence rather than opportunity. For example, if I got anything lower than a B-, I’d get my Nintendo 64 taken for weeks at a time.

How This Hurts Us

Being wrong is tied to negative connotations, causing us to completely miss out on the learning opportunities it presents. In fact, the National Institute Of Education in Singapore found that students who were allowed to fail performed better than those given the proper skills and close guidance. Humans have a natural desire to experiment, and with experimentation inevitably comes wrong answers. Science is founded on proving ourselves wrong over and over again until hypotheses become theories. Not facts, theories. Stigmatizing failure as we go through our formative years conditions a fear of it into us, paralyzing us into doubling down on our being wrong as actually being right, leaving learning and growing to somebody, anybody else.

2. Being Wrong Makes Us Appear “Weak”

We’ve all worked with that person who has to be right about everything, and every time they make a mistake, you roll your eyes because it’s always someone else’s fault or somehow, they “meant to do that.” Because of our conditioning behind the word ‘wrong’ and the nearly impossible standards to which we hold our leaders, we often double down that we’re right instead of asking for help or feedback for fear of appearing as “weak” or “not enough.”

How This Hurts Us

When it comes to making mistakes in a leadership position, admitting fault instead of deferring blame and “having all of the answers” actually strengthens our connection with the people around us. If asking for help or apologizing makes you feel like you’re ruining your reputation with others, know that the only reputation you’re ruining is the one where people actually want to go out of their way to help or support you.

3. Being Wrong Hurts The Self-Image We’ve Worked To Build

Not only does being wrong have an impact on how we’re perceived by others, being wrong runs contrary to the image we have for ourselves. If we have believed in something or someone, and suddenly that belief is unequivocally proven false or that person betrays our morals, not only will we double down or place blame to avoid perceiving ourselves as wrong, we’ll adapt our morals and streeeeetch to find new evidence that proves our rightness. Spend any time in a Facebook comment thread, and you’ll witness mental gymnastics that’ll make Simone Biles exclaim, “How’d she do that!?”

How This Hurts Us

Change is constant, so committing oneself to a person, idea, or ideology with no wiggle room creates an overwhelming unease brought about by cognitive dissonance, and we’ll relieve it based on our fear of being wrong — by sticking to our guns (no NRA). This is one reason why I’m such an advocate for widespread humor training: it’s a much more productive method for solving cognitive dissonance because it creates wiggle room for growth. When we paint ourselves to ourselves as “a good person” and someone else presents evidence to the contrary, it creates mental friction that can only be solved by responding one of two ways:

  1. “Because you’re bringing evidence that proves I’m not a good person, that must make you a bad person.”
  2. “Because you’re bringing evidence that proves I’m not a good person, I’ll admit that I was only working with the information I had, and now that I’ve learned new information I can see it from a fresh angle. Thank you for looking out for me”

Which will more likely lead to growth?

So how can we fix widespread stubbornness?

No matter how many people read this, the only real person I can impact is myself. The same goes for you. Here are three quick steps you can take when you feel that internal tension of potentially being wrong.

  1. Reframe wrongness as an exciting opportunity to learn.
  2. Be willing and excited to ask for help. Humans work better together with others who don’t share an identical worldview.
  3. Leave room for new information and growth by being okay with saying things like “I don’t know,” “I might be wrong but…” and, “I’m doing the best with the information I have.”

But who knows? I might be wrong about all of that, and if that’s the case, I look forward to learning why.

What’s The Worst That Could Happen? A Fun Way For Your Team To Face Their Fears… Together

What if everything — and I mean everything — that could go wrong did go wrong? When rolling out a new policy, adapting to new rules and regulations, or getting used to a new executive, there is bound to be just a little bit of fear. As we limp into 2021 after a 2020 that nobody — except for maybe a tiny bat in China who dreamed of world domination — saw coming, there’s going to be some battle-weary soldiers in the office, so when you announce another change, resistance will inevitably kick in.

Don’t resist the resistance unless you want more resistance. Instead, embrace it.

In 2014, online retailer Zappos decided to shift their management model to a holacracy, a management model where the traditional functions of managers are eliminated and job titles are replaced by roles that individuals acquire. The traditional pyramid of hierarchy is replaced by, according to Business Insider:

A series of “circles” dedicated to specific functions like marketing and customer relations.

It’s centered around self-management and requires employees to have high levels of engagement, meaning, and organizational buy-in to work. Say what you will about the management model, what I’m more interested in is how the employees and executives at Zappos, as well as outside experts, responded to such a seismic shift.

How did the employees respond?

When former CEO Tony Hsieh sent out a memo asking for full employee commitment to the new system, 18% of the company chose to take their severance packages. Yikes.

How did outside experts respond?

In the never-ending quest to prove that new ideas don’t work, publications like HBR, Inc, and Business Insider were quick to draw attention to the mass exodus from Zappos.

How did Zappos executives respond?

They made a video spoofing the idea of a holacracy. You read that right: Hseih starred in an employee-produced video where he falls asleep on the couch, and wakes up in a dream where the company has fallen into the chaos of anarchy, like the press predicted:

This video was a fun, outside-of-the-box way of communicating to the remaining employees that even if the new management style didn’t work, it could always be worse. Though Zappos has gradually transitioned away from holacracy, the switch didn’t involve panic or a coup like the video portrays, and the company has maintained a positive, creative workplace culture that consistently shows up on best-places-to-work lists.

So what was the point of the video?

It served three purposes:

  1. It allowed for employees to work together in a creative setting, side-by-side with the CEO and one another, on a fun project they could look back on, be proud of, and share with family and friends that “My job and my boss are pretty cool.” Be honest: would your boss take part in a video spoofing his own decisions?
  2. It gave employees a shot of perspective. When faced head-on with change, humans have a bad habit of gravitating to worst-case scenario situations. One way to ease this stress is to take that worst-case scenario and manifest it in the form of a fun project like this that delivers the subconscious message, “Relax — that worst-case scenario is not only implausible, it’s kind of silly.” Using humor in this way is a great tool for level-setting perspectives, so instead of stress and fear, people begin asking the question, “What can we do next?”
  3. It delivered a message to outsiders: this is a fun and engaging place to work. Imagine you’re looking for a job and you’re deciding between the “business-as-usual” company and the “we don’t take ourselves seriously” company. Though the former is consistent and you’ll feel safe and secure, the latter is one of the biggest online retailers in the world because it takes risks, has fun, and is willing to take an occasional L. Would you rather work at a company that takes work seriously, takes its customers seriously, and takes itself seriously, or a company that takes its work and customers seriously, but doesn’t take itself seriously.

If you’re a leader, making a short video to poke fun at your own ideas is one way to help your team want to get on board with new ideas, instead of making them feel like they have to get on board. Added bonus: the video that Zappos made cost zero dollars and was put together exclusively by team members. Sure, the editing, sound, and writing isn’t award-worthy, but it’s okay because the people who made it aren’t professionals. Because of the fundamental shift of workplaces we experienced in 2020, we need to find new ways to generate buy-in from our teams, and making a video where you communicate that “Yeah, this could go wrong, but with you by my side, we can make this thing work… and if it doesn’t, then at least it won’t be as bad as what happens in this video,” is just one way of many to do it.

Note: I wrote this in response to the loss of a visionary risk taker and leader whose legacy will live on in all those he inspired through working for him, reading his book, watching his interviews, and so on. If more leaders modeled their behaviors after Tony Hsieh, we’d fundamentally change the meaning of what it means to “work:”

“I think when people say they dread going into work on Monday morning, it’s because they know they are leaving a piece of themselves at home. Why not see what happens when you challenge your employees to bring all of their talents to their job and reward them not for doing it just like everyone else, but for pushing the envelope, being adventurous, creative, and open-minded, and trying new things?” — Tony Hsieh

Avoid These 3 Outcomes Of Workplace Humor

Definitely avoid punching down (Source: Cambridge News)

In my years of preaching the importance of humor in the workplace, I’ve been met with resistance because just as so much can go right, so much can go wrong. The goal of using humor is to uplift, add value, break the tension, release stress, and bring people together, but if it isn’t done right, humor can have the opposite effect. Here are three outcomes of using humor in the workplace that you want to avoid:

1. Distraction

If you’re going through the loss of a loved one or you’ve been working hard all day and need respite, humor provides a welcome distraction and a jolt of perspective. If you can feel the tension rising between people, sometimes a well-timed one-liner or acknowledgement of incongruity can release that tension instantly. Humor is a fantastic tool when the goal is added perspective or tension release. If you’re using humor as a distraction or if you’re doing it all. the. time… you may be distracting yourself from the bigger picture. Humor is a means to an end, not the end itself, so if you’re noticing an incongruity — say there’s a blatant disregard for diversity — cracking a joke about it and not doing anything can be just as toxic as being openly bigoted. Note the problem, laugh about the fact that it’s a problem and your current actions aren’t solving it, then do something about it by trying something new.

2. Division

Incorporating humor as a cornerstone of your culture may not connect with all audiences — and that’s okay. When people would rather work in serious mode, the last thing you want to do is form a roving band of jesters poking fun at those who won’t join in, or shutting off those who aren’t as funny. People are socially awkward, so if someone who was nervous about contributing humor fears being laughed at instead of laughed with, he or she will feel like an outsider. Even if their quip isn’t funny, laugh politely and avoid the desire to talk about that person once they’re out of earshot. Start from a place of appreciation, because even if that other person without a funny bone in their body feels welcome, your inclusivity will lead to them eventually surprising you with a perspective that has everyone rolling.

3. Demoralization

If humor is at the expense of someone, or it appears as an exclusive club to your less-funny employees, the benefits of it are nullified. Though witty takedowns and scathing comebacks are commonplace in comedy clubs, “comedian owns heckler” videos, and Comedy Central Roasts, chances are good your employees aren’t professional comedians, so replicating this style of humor is often toxic at work.

Humor at work is meant to be a means-to-an-end, inclusive, unifying, and uplifting. If the results are anything other than these three things, it’s time to course correct.

Contact me at https://www.watercoolercomedy.org/booking

7 Ways To Raise Your Happiness Levels In The Middle Of A Pandemic

Happiness is a lot like baseball: you remember it from last year, you’re waiting for it to happen this year, and the further into 2020 we get, you start thinking that maybe it isn’t going to happen at all. But unlike baseball, you have the power to determine when your happiness season begins.

When you see a genuinely happy person, they make it look easy, but just like baseball, this perceived ease actually takes a lot of work. You can’t pick up a bat and glove and expect to be great at baseball on your first try. Also, why are you holding a bat and a glove at the same time? I’m starting to think you don’t even know what baseball is.

Happiness is a muscle, and with all that’s going on in the world, it doesn’t take an umpire to see why it would atrophy. With consistent daily practice of simple actions, you can finally get the hang of swinging that happiness bat without shying away from the curveballs life continually throws. (Sorry, but not sorry for all the baseball references. I miss it.) Some of these actions aren’t for you, and that’s fine. Just like it wouldn’t make sense for a pitcher to practice being a catcher, you know which actions will work in making yourself happy.

Here are 7 things you can do every day to improve your happiness levels and your mood:

1. Meditate

If you’re not good at meditation or if you’re like me when I first started doing it, (I fell asleep EVERY time and my mind would start to wander like, “Argh, baseball is on. I wonder who’s winning? It doesn’t matter – you can watch baseball any time you want,  it’s time to meditate.”

Meditation grows your left prefrontal cortex; the part of the brain responsible for making you happy. So if you meditate, you give yourself a little brain boner and you start feeling good. If you’re not sure how to meditate, there are guided meditations on Spotify and YouTube or meditation apps that’ll guide you through. Put in some earbuds undisturbed for around 20 minutes tops – you don’t want to do much longer than that, otherwise, it’s a nap.

2. Find something to look forward to

Granted, this is a little more difficult… now… but get creative with it!

Look forward to your birthday.

Look forward to the next Marvel movie.

Look forward to the next time you’re going to get laid.

Look forward to the 4th of July… 2021.

Look forward to Halloween.

Look forward to getting laid.

Just find things to look forward to!

Schedule a phone call with some friends that you haven’t talked to in a long time, and be sure to put whatever it is on your calendar as a reminder. Sometimes, the anticipation is as good as – if not better than – the actual event.

3. Commit conscious acts of kindness

Altruism decreases your stress levels and contributes to enhanced mental health. If you want to reap the psychological benefits from committing kindnesses for other people, do it deliberately and consciously; not to make yourself feel better. Do it because you ACTUALLY want to help other people. There’s a reason I’m doing this blog post, and it’s not just to entertain myself (it’s just to entertain myself). It has nothing to do with entertaining myself (it has everything to do with entertaining myself). It’s 100% not – I’m FINE. EVERYTHING’S FINE! (It’s not).

4. Infuse positivity into your surroundings

Okay, we don’t necessarily have control over ALL of our surroundings, but we can infuse them with a little positivity and some elements that make us happy. Make your desk at work more fun – whatever that means for you. Pictures of your family? Pictures of someone else’s family? Pictures of your favorite porn star? (When people come to your desk and say, “Oh, I recognize her. Why do you have HER on your desk?” You can respond, “That’s my SISTER! …My STEPsister.” That’s fun, right?) Put lots of plants in your house – make it feel like the Rainforest Café and install misters and strobe lights so it feels like a thunderstorm a few times an hour. Put “Live, laugh, love” on the wall, just so you can remind yourself to do those things. Remember what you do have control over, and adapt those things to your liking.

5. Exercise

Run, walk – I dunno – climb a tree? Do some physical activity to get your heart pumping and get endorphins flowing through your body. Are you familiar with the feeling of runner’s high? Those are endorphins, which are a great momentum booster for your day… or so I’m told (I vowed never to work out until baseball comes back).

6. Spend money (but not on stuff)

Spend money on experiences for yourself, or if you want to magnify the effect, use that money to share experiences with people that you care about.

7. Practice signature strengths

Visit viacharacter.org/character-strengths, figure out what YOUR strengths are, and think about all of the ways you’ve used them recently. Think about all of the ways you CAN use them right now. Humor is one of mine, for example. I find the funny in EVERYTHING – almost too many things. I have a podcast (You Can’t Laugh At That) based around it, I perform stand-up, so I’m always writing new jokes, and I do a keynote speaking program based around the power of humor in the workplace. Find ways to use YOUR signature strength.

Just like with baseball, continued practice at happiness makes us better at being happy, so pick just one of the seven things from above and find a way to infuse that into your day. Once you do it with one, do it with a second, and a third, and so on, until you’re so happy that you forget that it’s July and the baseball season still hasn’t started.

Play Ball!

I mean be happy!

Empathy: The Starting Point To Building A Better World

“You’ve gotta watch Breaking Bad. Watch a few episodes and it’s going to hook you.”

“What’s it about?”

“Walter White, a brilliant scientist turned chemistry teacher, gets diagnosed with cancer and starts cooking meth to pay for his treatment and support his pregnant wife and disabled son.”

“That’s not really my speed.”

My friend Scott recommends shows for me to watch all the time, and they’re usually great, so I decided to give Breaking Bad a go, even though the premise didn’t really appeal to me, but he was right: I sped through the first four seasons in about two weeks, and what really struck me was the fact that I was rooting for a man who would kill someone — even an innocent person — to “protect his family.” Why was I cheering on someone to ruin people’s lives with a drug that led to violence, greed, and the thirst for power? Why was I rooting against a well-intentioned DEA agent driven by justice to save people’s lives and get a dangerous drug off the streets? The answer: I saw myself in Walter White — not because I wanted to cook meth or murder my rivals (I like my rivals) — but because I, too, have had my back against the wall. I, too, have been doubted by even the people closest to me. So when Walter made the decision to end someone else’s life, I found myself conflicted internally because, even though I would never consider murder, I could understand what motivated Walter to do it.

And that’s something the world needs more of — not murder, but empathy. Being able to see the world through the eyes of people unlike yourself is the key to understanding why they do what they do. That’s why we love stories: we get to see the protagonist’s world through his or her eyes while rooting for them to overcome their adversities; and the well-written shows like Breaking Bad, Mad Men, or Dexter will have us rooting for the protagonist, even though he or she is willing to do some unsavory deeds to get ahead.

Now these are all fictional stories, but our capacity to empathize with the people in these shows and judge them based on why they do what they do, rather than what they do, is a skill we can use with people in the real world who are unlike us. To be able to see through the eyes of another, even if he is a diametric opposite, can help you communicate better, reach agreement, build a relationship, and even make you happier. Though you may not be willing to do what someone else has done, to be able to connect with why he does it is the first step to bringing unlike people together — a must in an increasingly connected world.

Whether you agree with me or not, chances are we both want to live better lives in a better world, and that is a great starting point for coming together and creating it.

Create Your New Normal

The status quo has already been disrupted, so now is the PERFECT time to disrupt YOUR status quo too.

“Crazy times we’re living in.”

At any point in human history, people have uttered those words, but now, that statement seems more real than ever. As news reports continue to pile on the negativity, managers demand increased production from their people, and everyone else has to figure out how to work within the new normal presented by the coronavirus, I have some good news:
This is going to make the world a better place.
More specifically:
This is going to make your world a better place.

Though it may not seem like it at the moment, it’s how we deal with the uncertainty of a crisis like this that defines who we are and what we can accomplish.
During a life-disrupting event such as this, we need each other more than ever. Now is the time to connect with that difficult coworker and offer assistance or support if he or she needs it. Now is the time to reach out to your employees to see if they have any ideas to improve the quality of their work and the quality of the culture in the workplace. Now is the time to reach out to your customers, clients, and communities to learn how you can offer your services to ease some of the burden on their everyday lives. Now is the time to have that conversation with your spouse, children, parents, or friends telling them that you care about them, sharing your gratitude with them, or simply letting them know that you’re there.

Though the media is promoting social distancing, the last thing we can afford to be is socially distant from others. Sure, keep physically distant where you can, but remember that what you do matters in the lives of others.
In a time like this, sometimes remembering that is exactly what you need to put a smile on your face, and more importantly, on the face of someone else.
Though we don’t have control over what’s going on in the world, we do have control over how we respond. Let’s use this as an opportunity to create a new and improved normal; a normal that is more human and less transactional.
A normal where we collaborate to create a better world, better communities, and better workplaces.
This disruption of the status quo is an opportunity for each of us to disrupt our own status quo with something new and positive.
What’s one thing you can do today?

4 Reasons Why The Office Clown Is Important To The Workplace

In school, I took more than my fair share of trips to detention and, as a result, received a fair share of admonishment from my parents after coming home with notes from teachers.

“You don’t want to be the class clown, do you?”

“You don’t need to talk out in class – you have a D in math.”

“Stop trying to be funny all the time. It’s not going to get you anywhere”

They also used to tell me that I couldn’t possibly make a living playing video games while 176 gamers are out there mashing buttons for six figure salaries (esportsearnings.com).

Now that I’ve fully embraced my role as class clown, I’m here to spread the good news: if you’re the class clown, KEEP GOING.

And if you’re a manager who has a class clown on your hands, LEAN INTO IT.

I’m not saying to head to your local open mic and try your hand at stand-up comedy (unless you really want to), but I am saying that there are benefits to being the class clown in the workplace. Whether you’re the class clown or you’re in a leadership position and trying to figure out what to do about the class clown in your workplace, lean into the laughs. Don’t worry, there are ways to utilize it as a tool to improve your culture. According to a study reported in The International Journal of Humor Research, office jokers were considered invaluable team members by coworkers and managers. Here are 4 reasons why:

1. They provide stress relief

Have you ever had a stressful day at work where it seemed like everything was going wrong when suddenly, a beautiful angel came swooping into your office and made you laugh so hard you forgot you were having a terrible day? Sometimes, it’s just what the doctor ordered, and stifling your resident joker’s ability to do this can be harmful for office morale. A quick shot of dopamine in the form of a joke making light of the day can offset some of the demoralizing effects of stress and give us a jolt of perspective.

2. They’re integral in building a strong culture

So you say you want to attract and retain the best and brightest applicants. In various surveys and polls, millennials would rather work somewhere where their work carries meaning and allows room for creativity over a company that just pays well. In a world where companies are competing with, not only their competitors down the street, but on the other side of the country to hire the best talent, culture plays a vital role. If potential hires can see that you not only allow your people to showcase their creativity and humor, but you embrace it, they’re more likely to be excited about your potential partnership. As an added bonus, office jokers naturally put fun twists into stories about the company, thus playing a key role in keeping the corporate history alive.

3. They question authority without subverting it

As a manager, life becomes easier when you give someone a task and they respond, “Yes, right away!” But sometimes, believe it or not, your employees may have a better idea for how things could be done since they have a different perspective of their jobs than you. For many managers, the thought of employees not being subservient to every request and demand can be scary, but fear not, because questions can often bring better answers and ideas than your people blindly nodding along with everything you say. You don’t want blatant insubordination, but there’s a difference between that and your office joker poking holes in the legitimacy of your commands. Along with this openness, you must be vigilant about being open to new ideas. If you’re going to be open to your authority being questioned, you better make it clear that:

  • those who question you damn sure better have a new idea that improves upon yours
  • you have a forum for employees and coworkers to come to you with ideas and you LISTEN and try to improve upon them when necessary

otherwise, people will have trouble taking you seriously.

4. They push boundaries

Bringing humor into a professional setting carries with it many risks, but in today’s world of rapid and continuous expansion, taking risks is one of the most important actions for keeping your organization ahead of the curve. When you embrace office jokers, especially when you’re comfortable with their challenges, this signals to the rest of the office that you’ve got an open mind when they try new things, which is a natural human tendency. With risks come failure, which is where your leadership is most important. When your people fall short with their new ideas, it’s up to you to help them discover new ways to course correct by utilizing objective facts – not subjective emotions –  from which they can learn. Human beings learn more from messing up than from everything always going to plan. Allowing the office joker more freedom in itself is a risk, but if the strategy initially doesn’t work out, it gives you the wisdom to respond in a new way, which communicates the important act of showing, not telling. By course correcting yourself, you serve as an example for how your people should respond when their ideas don’t work. After all, this is a team effort – no matter if your role is manager, clown, or both.

3 Reasons Why Leaders Should Use Humor To Unlock The Potential Of Others

Another sideways glance and furrowed brow from a presentation attendee around 25 years my senior after another presentation about how humor makes better leaders: “I get where you’re coming from, but I don’t see why I should change what I’ve always done.” I’m used to this response by now, but at first, it was hard not to snap back, “WERE YOU LISTENING AT ALL!?” Then came the realization that I was tucking a fake mustache and a papal mitre into a suitcase while this sharply dressed, more-successful-than-me executive questioned my credibility. I get it. When you picture a successful business executive, what do you see? How do they carry themselves? Dignified? With importance? Are they stern? Some Mad Men-esque Don Draper figure pops into many minds, but with a little bit of humor and a loosening of the tie, leaders can take an already successful enterprise away from renting a Bentley from Enterprise to blasting off into the cosmos on the Starship Enterprise. A little bit of humor coming from the top can unlock maximum potential in your people, and here are three reasons why:

1. Makes you more approachable

A warm smile and a hearty laugh go a long way to make you appear approachable to the people who call you “boss.” When we’re able to laugh, especially at our own mistakes, it makes you more human, thus more relatable, by communicating to those who may be too shy to come to you with ideas. I hear the platitude, “My office is always open,” from many managers, but just because it’s open, doesn’t mean people feel comfortable coming in. By having the vulnerability to be able to laugh and be open to others laughing at you it makes others actually want to see you succeed as a leader, as long as you’re open to their ideas.

2. Sparks creativity and trust

When people genuinely laugh, it’s when they’re at their most authentic, and seeing someone in a leadership position so open to being real creates a natural sense of trust.  When we trust our leaders are authentic, it gives us an intrinsic motivation to want to help them overcome challenges and difficulties or come up with new ideas. If you’ve ever had a boss you’ve loved, you know that feeling of wanting to overdeliver for them. By laughing and being real about your own mistakes, it communicates that your employees don’t have to be perfect. Think about it, would you rather be around someone minding their Ps and Qs and calculating what they’re saying or someone who is real?

3. Reduces sick days

What? How do you reduce sick days by laughing? I don’t want to dive too deep into the biology of what happens when we laugh, but at the very least, it increases blood flow, reduces muscle tension, and massages internal organs. That’s not something a chair at Brookstone or a masseuse at your local strip mall can do. All of these unintended results of laughter being a core part of work allow your employees’ blood pressure to go down so they’re feeling better, taking less time off, and working with a renewed energy.

If what you’ve been doing as a leader all of these years is working, by all means, stick with it! I’m not saying you should overhaul the way you run manage, but you should definitely find more reasons to laugh, especially if it’s at your own mistakes. We’re all human; communicate that it’s okay to be more human to your team and you’ll unlock even more of their potential than you even dreamed.

3 Ways to Maximize Your Guest Speaker’s Impact

You’ve been tasked with finding, vetting, and hiring a guest speaker for your meeting, conference, or seminar and you want to make sure the audience gets the most out of the experience. There are an endless supply of speakers you can hire, but you’ve narrowed it down to the one you think best fits the bill. You’ve seen many speakers – some good, some not-so-good, so you want to be sure the audience receives the presentation as both you and the speaker intend. Here are a few ways to make sure you and your speaker knock it out of the park.

1. Be clear with your audience what they should expect

Make sure the speaker has sent you a summary that explains the premise and purpose of the presentation – complete with audience takeaways, a concise biography, a link to their website, and a video link. Then, post all of these to an email to your potential attendees or some sort of event page, that way the audience has is fully aware what is about to happen. As a speaker who employs humor in a way that pulls no punches on the current status quo of the modern workplace, I have received feedback from previous clients stating the audience was offended by some of my content. Each time, the client provided merely my name and the title of the presentation without any further context. Being clear about what people should expect will save the audience from attending a presentation that may be uncomfortable, uninteresting, and irrelevant to them, while saving you the hassle of negative feedback along the lines of, “The speaker is not what I expected. Wish he had told fewer jokes.”

2.  Allow the speaker to use his or her own A/V upon request

If the speaker asks to use their own computer for a slideshow, it may be out of the ordinary for you, but there is a good reason why they made this request. LET THEM USE THEIR OWN EQUIPMENT. Every time past clients have requested I run my slideshow off of their computer, I have run into technical difficulties. I have had downloaded fonts I use in slideshows get reformatted on the new computer, jamming the on-screen text into a jumbled mess. Once, the font I used got reformatted into Wingdings on the new computer, so a very information-heavy slide looked like a Hieroglyphic-laden joke and I had to take the time to explain that it wasn’t intended that way. My presentations also incorporate music, which, when I have to run them off of another computer, I have to disrupt the flow of the presentation to play the music off of my phone.  My presentation files are also take up hundreds of megabytes in storage space and have frozen and even crashed a previous client’s PC laptop. I warned them, but they insisted. This note is for your convenience as much as that of the speaker. It may take a moment to switch the projector from your slideshow to the speaker’s, but I promise it’ll be worth it in the end. Put your A/V specialist (or the guy who knows what plugs go where) in contact with the speaker and allow them to communicate their needs. Remember to have the speaker arrive early.

3. Do not introduce the speaker while the audience is eating

Do you want your audience to get the most out of your speaker? Of course you do, but it’s tough to truly place 100% of your focus on the information the speaker is sharing when they’ve got a build-your-own taco in front of them. I get it, you want to kill two birds with one stone and maximize your time, but it might be more effective to ask the speaker to shorten their talk rather than have the audience trying to saw through their chicken marsala, pass the bread, and take notes on effective ways to communicate. Comedians hate performing while servers pass the checks – it’s a distraction to both the performers and audience – and the same goes to event servers dropping off the dessert while the speaker is trying to list ideas for building a better company culture. I open my presentations with a bit where I have attendees close their eyes and imagine themselves in their happy place. When watching the video of the event, I noticed about half of the attendees blatantly ignore this and continue eating. The follow-up punchline died on stage, and, because the opening is vital to the rest of the presentation, I never established a connection with a majority of the audience. Be sure the venue gets the main course on the table at least 15 minutes before the presentation begins, read the room, and introduce the speaker once desserts have been dropped off.

6 Ways To Introduce Humor In Your Workplace, Even If You’re Not Funny

Many workplace studies conclude that integrating humor into your leadership strategy can actually make your employees more creative, productive, and successful (7 Reasons Why Work Is The Time And Place To Laugh). Now you want to incorporate these findings into your office, but you don’t have a funny bone in your body, which you learned long ago when you gave that speech at your friend’s wedding, and it’s given you PTSD.

You’re not alone. Though, according to humor researcher Scott Weems, 94% of people believe they have a good sense of humor, only around 50% of people would rate above average.

It looks so effortless on Netflix when those comedians are making their audiences double over with laughter for a whole hour, but they have been perfecting their craft onstage every night for decades. Meanwhile, you’ve been stuck in the same routine at your job for the same amount of time and you’re looking to spice things up in the boardroom.

Here are 6 simple ways to introduce humor to your workplace, even if you’re not funny:

1. Know your limits and poke fun at them

You’re not funny, and that’s fine, but acting like you are when you aren’t can drive others away while owning up to it can make you more likable. In fact, owning up to any of our shortcomings can make us more likable and more relatable, especially if we’re in a leadership position. If we can laugh at our own weaknesses, stress, and mistakes, this subconsciously communicates empathy. Though laughing at ourselves may seem counterproductive, it helps others to stop striving to be perfect, own up to their pitfalls, and shows that you’re approachable in times of duress. Now it’s up to your leadership skills to work together on filling in each others’ weaknesses with your unique strengths. That’s leadership.

2. Foster a creative culture; stop saying no

You want your team to be creative, take risks, and come to you with ideas, but you keep saying no. If someone keeps telling you no, do you want to keep coming to them with ideas? NO! When people approach you to pitch their ideas, from their perspective, they are working to make your organization better and their day easier. Even if the idea is outlandish and implausible, at the very least, listen to them and ask questions. Take some time to explore together why they think it’s a good idea and see if your added perspective can guide them to the solution they’re looking for. At the very least, this will give them more confidence to come to you the next time they have an idea instead of pocketing it in fear you’ll shoot them down. Who knows? Maybe it’ll be the idea you’ve been looking for.

3. Know who your class clowns are and give them the freedom to work their magic

Keep an eye out for groups of people laughing together in your office and remember that this is a good thing – let your employees be human and bond. In fact, look to see if the same people are often involved in these shenanigans. As long as their humor is uplifting and open to all, not only should you let them keep doing their thing, but give them a platform, because keeping the office happy keeps them energized, and that’s when your people are at their best. Not only that, their sense of humor can work as a glue to bring people together during tough times and challenging projects. If it’s something they’re interested in, see if they’d take the responsibility of heading up a humor program to keep laughter as part of the everyday workplace culture. When people are laughing, it’s important to facilitate that culture, even if you aren’t the comedian in the room.

4. Share what makes you laugh

Did you see a funny clip on Facebook? Did you scroll through a thread on Reddit that had you rolling with laughter? Why are you keeping it to yourself? You don’t have to create the content, but sharing what makes you laugh may just be what the doctor ordered to break any tension in the room.

5. Delegate creative projects

Your creative team members are chomping at the bit to break from the routine and flex their creativity. Let them! This falls in line with knowing your people and knowing who to trust with what – you’re looking for the people who, instead of saying “no,” look for novel ways to approach problems. When a new, exciting project comes along, be sure to seek these people out to help with the creative planning stages and watch their eyes light up and their work become more inspired.

6. Organize events that will foster laughter

Does your team seem to be in a funk? Are you not getting the creative input from your people that you’re looking for? This is the perfect time to shake them out of their ruts by hosting an event or putting together a project that focuses on the fun. We’re all children at heart, and to activate that energy, sometimes we need to forget that we’re at work and let loose. Bring in an improv coach and play games that you don’t need formal training to participate in, organize a murder mystery dinner, hire comedians to turn your workplace into a comedy club and break up the workday, host a roast of yourself, someone else in a leadership position, or even the company in general to loosen people up.

There are many activities that can get your team laughing, activating their creative juices – all you have to do is give the okay and be open to the ideas of others. It’s one thing to be funny, but it’s even more important to appreciate what’s funny and foster an environment where people can lean into that.