What If COVID-19 Isn’t A Bad Thing?

Source: Discoversociety.org

That title makes me sound like someone going into a downward spiral to madness. Don’t worry, I won’t be formulating some diabolical scheme to replace the flu vaccine with vials of COVID, but I do think this is a question we have to ask ourselves.

Sure, the effects of the virus are less than desirable, and this has shown us we have a lot of growing to do in terms of virology, our political and economic systems, and, you know, being better humans. But in calling this virus as simply “bad,” or “negative,” or a “disaster,” we limit our potential to grow beyond it. ” I’m not a lunatic — I swear — I’m not going to label this pandemic as “good” either. You see, this unexpected worldwide disruption that threw a sense of stasis into chaos is neither good nor bad. The virus doesn’t pick and choose who to infect, who to kill, and what side to take in a political debate, but our need to answer the definitive question of “good vs. bad” has skewed how we view it, feel about it, and deal with it. It also impacts people’s perceptions of other people. Somehow, a “common enemy” has created more of an “us vs. them” dynamic than the “we’re in this together” narrative nearly every marketing campaign adopted at the beginning of it all.

Nice try, Southwest Airlines — looks like we aren’t free to move around the country.

Binary thinking destroys nuance, and when dealing with a never-before-seen health crisis, nuance is needed in order for us to generate creative solutions more than ever. One of my favorite Shakespeare quotes sums it up pretty succinctly:

“There is nothing either good or bad, but thinking makes it so.”

Our brain absorbs so much data every day, we categorize it subconsciously based upon our conditioning, so when we decide that something is either good or bad, right or wrong, or Republican or Democrat, our brains search for the details that support our position, and we act on that information. This severely limits possibilities, so that if someone is arguing on behalf of a conflicting opinion, it becomes nearly impossible to see logic in their perspective. At the same time, they have no idea how you can be so daft.

What’s the solution?

When you hear yourself shove an obstacle, another person, or some opinion into the good or bad categories, stop yourself. Instead, for example, say COVID-19 is an opportunity. If you have the time, make a list of as many ways your situation can be an opportunity, and benefit from an expanded, nuanced perspective that wasn’t even a possibility moments before. Good and bad create a limited perception of the problem, but by labeling it as an opportunity, it opens our minds up to waaaaay more possibilities.

For example, COVID-19 has opened up opportunities to:

  1. Learn to be comfortable being uncomfortable
  2. Practice adapting to sudden adversity
  3. Lean into new technologies that have the power to connect people from across the globe
  4. Develop more of a sense of meaning in people’s work
  5. Work remotely, reducing commuting time that can add unnecessary stressors to people’s days
  6. Educate people on disseminating the truth of online content
  7. Start new conversations about new problems that need addressed
  8. Empathize with and be kind to others — we’re all going through this
  9. Adapt new leadership strategies that emphasize the creativity of the people around you
  10. Discover new mediums for producing content

See what I mean? This list could keep going and going and…

Except we’re so focused on outcomes, being right, and forcing abstract events into categories, that most of us aren’t even discussing how many opportunities exist right in front of our eyes. We’re just choosing not to see them.

Without adversity, there can be no growth, but if we spend all of our time cementing our own opinions with reasons why the current crisis is bad, we miss out. Take some time and ask yourself, “How is my situation an opportunity to be kind, to connect with people unlike me, to be open to new ideas, to address this obstacle differently, and to try something new?” This changes what you see, how you feel, what you do, and what you get. Like those early marketing campaigns said, “We’re all in this together.” It’s time to act like it.

Question The System, Solve The Symptoms

The world is desperate for a coronavirus cure — we want life to get back to normal, but I can’t help but feel like we haven’t exhausted all options.

Has no one tried leeches?

If you think that sounds absurd, you’re right: leeches would only alleviate the symptoms of COVID, and not address the cause.

Many of the solutions to problems that our government, medical professionals, and workplace leadership propose involve treating symptoms of problems, rather than addressing the causes. This is just as effective as using leeches to cure, well, anything.

Addressing symptoms creates short-term results, and it can serve as a stopgap to solving the actual cause of the problem, but it won’t actually solve the problem.

When I was in college, I smashed the transmission of my Saturn driving over a curb on a night of bad decisions, causing a massive fluid leak. Instead of paying for a whole new transmission, I decided to pay a mechanic to weld it back together, which stopped the leak, but a few months later, the transmission completely blew and I had to get a new car altogether. Because I wasted my resources on a short-term fix, I ended up paying more in the long run.

Now, I don’t know what “getting to the core” of our world’s health crisis is, but I do know the long-term solution to most societal problems is to overhaul our education system. Did that solution come out of left field? Maybe in terms of this post, but our current education system as it stands is hampering our human potential. We can ban guns, offer universal basic income, and elect different representatives all we want, but these are addressing the symptoms of an even greater problem.

Why?

Our education system is designed to meet the needs of the Industrial Revolution, a time when humans took on the role of robots in factories to complete specialized tasks, so schools taught students how to be compliant and fit into those roles. Now, we’re entering the automation revolution, where actual robots are taking those jobs and creating a more efficient production process. In the short-term, this may seem like a bad thing: “THEY’RE TAKING OUR JOBS!” But in the long-term, this can be an amazing development in human history because it frees up millions of people from doing repetitive, simple tasks that numbs their brains, allowing them the chance to engage the natural human inclination to do creative work. But if schools keep producing compliant humans, the only solution humans will see is, “WE NEED TO GET OUR JOBS BACK!” This outcome is nothing more than addressing a symptom created by the obsoleteness of our education system.

Humans aren’t meant to work in factories. We operate at our best when we’re working together to find novel ways to solve problems, but today’s education is a one-size-fits-all system that emphasizes output over creativity, and the importance of the individual over the group.

If you work in a factory, and an employee has a creative idea to make work more fun, the manager is bound to shoot that idea down because it means a shift in roles, and perhaps short-term losses. In fact, that employee may be viewed as a troublemaker. Our society questions the innovative individual, rather than the system that stifles their potential.

We’ve confined ourselves to a system that works against us in a 21st century economy.

We’ve confined ourselves to a system that demeans anyone who dare question that system.

We’ve confined ourselves to a system that steers people away from doing jobs that are mentally and spiritually engaging to jobs that are mentally and spiritually draining.

And this isn’t even an issue in this year’s presidential election.

Image for post
Me when I came to the above realization

Billions of people around the world don’t think they’re talented, intelligent, or creative, not because they aren’t, but because they’ve been shoved into a system that tells them they’re not.

The world is changing so rapidly that, if there isn’t a fundamental revolution in how we educate ourselves over the next decade, problems like climate change, equality, and pandemics will make today’s problems seem like child’s play. This isn’t meant to be foreboding and apocalyptic, it’s meant to be a call to action.

Education reform begins with learning how human beings think and behave, then leaning into our natural inclinations and creativity to address the problem with an actual solution: teach students how to think, howto work together, and how to engage their creativity. Once we do that, there’s no limit to our potential.

Until then, we’re stuck in a system that emphasized job titles, individualism, and output as metrics for success, while we argue over which symptoms to solve by throwing stupid amounts of money at them… we might as well be using leeches.

The Dos And Don’ts Of Maintaining (And Boosting) Mask Morale At Work

Masks are now mandatory at your workplace and not everyone’s happy about it.

Regardless of where you stand on wearing a mask, the reality is that in many cases, you’re legally mandated to wear one in public, unless you’re eating or drinking, or face the consequences. It’s a minuscule disruption of the daily status quo and will have the same impact on someone’s ability to do their job as adding a new coat of paint to the office walls. Somehow, however, it has become a national talking point that has led to verbal altercations, assault, and even murder.

And murder has a tendency to lower morale.

As a leader, you have so much on your plate, and now employees are complaining about having to wear a mask while they work, while others are complaining about their coworkers who refuse to wear one.

What do you do? Here are some dos and don’ts for making sure the people in your organization are compliant while maintaining morale:

Do: Remember Human Behavior

Throughout all of history, when confronted with new ideas policies, or technology, people have a bad habit of resisting change.

You purchase new technology that’ll make their jobs easier: “I don’t want to learn this. I’m doing just fine with the technology I have.” You introduce a new policy that’ll boost morale: “That’s not the way we’ve always done it.” You hire new managers: “I’ve been here longer! They have no idea what they’re doing!” It seems like you can never win.

The goal here is to make them comfortable with the uncomfortable, and in this case, the uncomfortable is wearing a thin piece of cloth over their faces.

Don’t: Judge Or Allow Judgment Thinking

Right, wrong, good, bad, stupid, smart – it doesn’t matter how people judge the mask wearing policies. You’ll have people on all sides of the spectrum, which is a beautiful thing, but that’s not what’s important here. Focusing on people’s opinions on mask wearing and the effects of mask wearing are inconsequential to the results you are looking for.

Do: Emphasize Opportunity Thinking

Let’s just get this out of the way: mask-wearing is going to be a part of our culture for the foreseeable future, so the best option here is to just lean into it. Instead of offering our opinions based on what already is, it’s more engaging and productive to focus on how it’s an opportunity to build your brand, have fun, incorporate the mask into your work, or lean into the creativity of your coworkers. When we see something as an opportunity, there is no limit to its potential. When we see something as good, bad, etc., we create a closed-ended situation.

Don’t: Close Your Door To Complaints

Though judgment thinking isn’t as productive as opportunity thinking, it’s human nature to judge and focus on what’s wrong. If you close your door to complaints, this is a subconscious message that your door will be closed to ideas too. Open up a line of communication and guide the complainers and those who can’t stop thinking about how much this sucks away from their position toward action.

Do: Clearly Communicate That You’re On Their Side

Communicate the fact that you want them to be able to work to the best of their ability and be happy while they’re doing it. Set a hard line by saying something like, “There’s nothing I can do about mask-wearing, but I’m willing to help you find ways to make the most of this situation.” Now listen to them without responding, other than asking clarifying questions when necessary. Through the power of asking questions, guide them to the realization that this is an opportunity for them to creatively contribute to something they care about. If they have ideas, don’t shoot them down. Let them work the idea through, and if it isn’t a solid or actionable idea yet, give them the option to work it out and come back to you. The important thing here is to make sure these people feel heard and that you’re not just smiling and nodding so they leave you alone.

Do: Lean Into The Talent Of Your People To Create A Shared Experience

If you must mask, mask in style. See if you can get the okay from higher-ups to allow a mask-designing contest, where your resident artists, comedians, or fashion designers can create a mask that’s fun, fabulous, fits with the culture, or all three. This creates a shared, collaborative experience that reminds everyone, “We’re in this together.”

We’re All Irrational. Here’s Why (And How We Can Fix It):

Humans believe they are rational, when in reality, we act based off of our emotions and then rationalize our actions in hindsight.

Then we claim we’re rational.

We don’t like to “look bad” in front of other people, so we rationalize our behavior when we act in a way that may go against our beliefs, when we belittle another person, or when we get into trouble.

“I fell behind at work because my girlfriend is stressing me out.”

“I was speeding because everyone else was speeding. Besides, the police are preying on people to meet quotas. I’M THE REAL VICTIM HERE!”

“That audience wasn’t there to think, which is why they didn’t laugh. No wonder no one is happy at work, they’re all stuck in the old way of thinking.”

We’ve all looked back at something and thought along the lines of “It couldn’t have been me” or “Something else has to be at work here,” when really, we don’t want to admit that we’ve allowed our emotions to overtake us, and that’s why we acted how we did.

That’s okay! It’s human nature.

It has been wired into our brains since animals have had brains in the first place.

Fight or flight was vital for our survival, but now that we live in safe and abundant environments, our brains have kept this old technology and there’s a disconnect between our emotions and cognitive thought.

The rationalization of emotion-based irrational behavior does three things:

  1. Makes us veer toward ideas that soothe our ego
  2. Makes us look for evidence that confirms what we already want to believe
  3. Makes us see what we want to see, depending on our mood

IT MADE SENSE FOR ME TO PUNCH THAT WALL, WALK OUT OF MY JOB, AND GET IN AN ARGUMENT ABOUT THE PRESIDENT ALL WITHIN 5 MINUTES.

The key to avoid giving into the emotions that lead to doing things we regret is to take a moment and ask ourselves the question “What is objectively true?” Answer with no emotional keywords and no rationalization, just objective facts.

I had a recent presentation not go well, and at first, I rationalized why it didn’t seem to have the impact I wanted. For instance, the audience had just sat down with their lunches the moment I was getting introduced, so it was hard to connect with them since most of their focus was on their food. All of the participation bits and my jokes fell flat because of this… at least that’s what I told myself. Then I watched video of the presentation and realized that the story I was telling myself soothed my ego, was focused on evidence that confirmed my beliefs, and made me see what I wanted to see. None of this helped me other than making me feel temporarily better. However, here are the facts:

  • I gave a presentation in front of an audience of 100.
  • It was my first time giving this particular presentation.
  • I had been up until 3 AM the night before, making changes.
  • I only ran through the presentation once before actually giving it.
  • The audience didn’t laugh at my jokes or give me energy.
  • I stumbled over middle parts of my presentation, had to refer to my notes multiple times, and forgot some important points
  • The feedback I received reflected these objective facts

Allowing my emotions to dictate my perspective to make me feel better about myself made it impossible to do anything about what had happened. But looking at those objective facts showed me a clear course of action in order to continue to grow as a speaker.

With this knowledge, I gave the same presentation a month ago and have received positive feedback and inquiries about follow-up speaking gigs.

All because I chose to take a step back, admit my irrationality, and look at things as objectively as possible, I improved my long-term situation. We can use our emotions as a tool to ask ourselves “What else could be true?” and “What can I do about it?” That’s how we can bridge the gap between our lizard brain and cognitive thought.

What are the objective facts of a situation in your life that didn’t go your way? How are you rationalizing what happened? What can you do about the new facts you have in front of you?

Taking Short-Term Risks for Long-Term Reward

When competing in a comedy competition, it’s wise to use safe material, that is, material that you KNOW works with crowds of all shapes and sizes. But as a performer, sometimes hitting the same laugh lines over and over can get exhausting and feel less rewarding.

I was in a comedy competition in New York City last week, and the rules stated that if you advance to the next round, you can’t use any of the material you had already used. I have three ten-minute sets that have historically held up in front of all kinds of crowds, so I initially planned on using these three sets. But once I moved on from the first round to the semifinals and was prepared to use my second killer set, I called an audible at the last second.

I had thought of some new jokes a few days prior and was itching to try them out in front of a live audience. Sure, I knew set number two was going to work, but I had been milking that set for so long (see what I did there?), my itch to be creative won out.

I tried an entire new set in the semifinals and failed to move on to the finals.

You’re probably thinking, “What’s the point of writing a post about taking risks when the risk you took didn’t pay off?”

The point is that, sure, I suffered a short-term setback.

Sure, after opening up my set strong, the next two minutes fell painfully flat, with little to no laughter from the audience. But after lightheartedly drawing attention to this elephant in the room, the rest of the set concluded strong.

The moment I got off stage, I knew I wasn’t moving on in the contest, but it felt liberating to try out something new.

The next day, I listened back to my set, took notes, made adjustments, then worked out the material at three open mics. By the time the third one rolled around, I had a fully functional, laugh-worthy set ready to go.

It killed.

Even though I fell flat during the second round of the competition, I now have a brand new ten minute set that I can confidently take to the stage, knowing I can get laughs.

When we play it safe, eventually it becomes rote, routine, and incredibly boring, even if at one point it was rewarding. When we take risks, life becomes much more exciting, it’s just important to remember that when we fall short of our goals the first time, it isn’t the end of the world. There’s always a chance to learn, improve, and achieve that internal (and external) reward by adjusting and adapting. Don’t let taking a risk stop you when the reward can be that much greater.

What’s one risk you can take that makes you feel uncomfortable? What’s the potential long-term reward if you see it through?

Micromanaging? That’s SOOOOO Industrial Revolution

When I step outside in my Victorian era tailcoat, vest, and top hat, I tend to get some concerned looks, but it’s when I take a leisurely ride through the park on my comically lopsided penny-farthing that I end up on a lot of Instagram stories. Why?

I look like an idiot.

If my roommates’ parents were to take a steam-powered locomotive from San Francisco to visit Cleveland, I’d be perplexed. Doing that instead of taking a plane would be like Frodo taking the One Ring to Mordor on foot… rather than just using GIANT EAGLES. Seriously – Gandalf had giant freaking eagles at his disposal. The quest to save Middle Earth from destruction could’ve been over in days!!! Why would you take such an outdated, antiquated method of transportation when there are GIANTE FREAKING EAGLES called AIRPLANES!? You could even take Amtrak, make a stop at every single goddamned town, and still be more efficient in your travel.

It doesn’t make sense to rely on 19th century practices when there are so many better ways to do things, does it? So why do many of today’s creatively stifling management practices run on 19thcentury thinking?

With the dawn of factory work, companies relied on measurement and monitoring in order to control thousands of workers. According to the book Alive at Work: The Neuroscience of Helping Your People Love What They Do, managers created policies that stifled employees’ natural desires to explore and try new things so that they would focus on narrow tasks. This system was crucial to production and reliability, but it hampered self-expression, the ability to experiment and learn, and withered away their connection to the final product, thus eliminating meaning and engagement from work.

Now, we live in a world that’s evolving at an unprecedented rate where thinking outside of the box, taking risks, and innovation are key qualities that employees need… but the old industrial management practices are still entrenched in most workplaces.

Employees are unable to leverage their unique skills. They’re shoehorned into a system that creates stress, fear, and encourages office politics so that there are constant missed opportunities for collaboration, breakdowns in communication, and a rampant lack of meaning.

The Industrial Revolution discovered new ways to innovate technology so that people could work more efficiently, but if factories were still relying on the same machinery from 150 years ago, they’d actually be hurting their efficiency.

Most workplaces are still relying on the same management practices from 150 years ago, yet little effort has been made to change this entrenched system. Time continues to pass and we’re heading into a new, automation revolution. IT’S TIME FOR CHANGE!

There are workplaces out there that engage their people in ways that gives them the freedom to explore, take risks, make mistakes, and learn from those mistakes. This makes their teams much more innovative and their people much more fulfilled by their work, thus creating the production that Victorian era managers were looking for without the sacrifices to their employees’ humanity. These workplaces, however, are few and far between…

If advancing our technology allowed mankind to take such a giant leap forward during the Industrial Revolution, imagine how big of a leap mankind would take by advancing how we treat other people – you know, the ones who use and innovate the technology. Giving humans the opportunity to take advantage of the biological need to explore our creativity at work is our GIANT FREAKING EAGLE; let’s work together and USE IT!

Think About It:

Do you work better when you’re free to be creative or when you’re micromanaged and every part of your work is monitored?

Think of a time you were able to think outside of the box on a project: how did it engage you? How did it make you feel? Were you able to come up with solution ideas more quickly?

If you’re a leader, how can you communicate to your people that it’s okay to stretch themselves creatively and take risks? If you had just a little more creative freedom with your work, what would you do differently?

How can you spread this shift in workplace thinking at your job?

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Conduct Your Life With Exuberance

Imagine being 80 years old with more energy and life than you had in your 40s, 30s, and even your 20s…

Seem impossible? Meet Benjamin Zander, the musical director of the Boston Philharmonic Orchestra and the Boston Philharmonic Youth Orchestra, who will have you second-guessing your perception of age and energy from the moment you meet him. At the end of April, I will be hosting the Akron Symphony Orchestra’s annual charity gala, and one of the auction prizes is a visit to Zander’s home in Cambridge, a trip up the Charles River in his pontoon boat, and VIP treatment at a Boston Philharmonic concert. Since I was already in Boston to perform comedy, I decided to reach out to see if I could arrange a meeting.

The moment he swung open his front door, I knew I was in for a treat: “THERE YOU ARE!” he exclaimed in his sing-song British accent, arms joyously in the air as he wrapped me in a warm embrace. It was as though he was reuniting with a long-lost friend, and I went from being nervous to meet the world-renowned conductor, to feeling like we had known each other for years.

As we spoke with one another, his eyes sparkled, reminiscent of Sir Ian McKellen’s as Gandalf at the beginning of The Lord of the Rings, and he smiled from ear-to-ear and nodded along as he listened to me talk about why I’m passionate about bringing more laughter to the world. Unsurprisingly, he shared my value of humor as he spoke about the fun he and his musicians have during orchestra rehearsals.

“Having fun at rehearsals is so important, even though the symphony is supposed to be serious,” he shared. “The world is much better off with more laughter.”

Though I only spent about ten minutes with the incredibly busy conductor, it felt as though time stood still, and we connected on much a deeper level. The zeal with which he approaches others is evident in his TED Talk, which I HIGHLY recommend watching – even if you’re not into classical music – because his message transcends music:

“I have a definition of success. For me, it’s very simple – it’s not about wealth, fame, and power – it’s about how many shining eyes I have around me… It really makes a difference what we say – the words that come out of our mouth.”

He goes on to quote an Auschwitz survivor:

“I will never say anything that couldn’t stand as the last thing I ever say.” 

When I reach 80, I can only hope to have half of the spirit that Zander has, but he left me with powerful questions to ask myself: do you leave people with shining eyes? Are they happier and filled with more energy that they were when you met them? How can you leave every interaction inspiring others to live with energy and exuberance?

Ask yourself these questions every day and find that life becomes a little happier, more exciting, and  more fulfilling.

Check out Benjamin Zander’s TED Talk here: https://www.ted.com/talks/benjamin_zander_on_music_and_passion#t-1197578

Check out The Art of Possibility, the transformative book he wrote with his wife: https://www.amazon.com/Art-Possibility-Transforming-Professional-Personal/dp/0142001104/ref=sr_1_1?keywords=the+art+of+possibility&qid=1555090828&s=gateway&sr=8-1

How a Workplace Taboo Can Increase Employee Engagement and Productivity

“This is not the time nor the place to laugh.” “Why are you laughing when you should be working?” “Work is work. You’ll have time to play when you’re done.”

These should sound familiar to many of us, especially coming from the mouths of our managers and executives as a hearty guffaw is stifled before it can breathe life into the otherwise routine, stressful, and mundane workday.

Comedy and productivity are two things you probably don’t associate with one another, but believe it or not, the evidence is overwhelming:

Comedy (humor, to be more precise) in the workplace increases productivity, counteracts stress, builds trust, strengthens relationships, improves performance, builds leadership skills, engages employees, reduces sick days, enhances learning and memory, provides needed perspective in the face of failure, opens lines of communication, attracts great people, drives creativity, strengthens confidence, and transforms workplace culture into one centered around the well-being of others, making work meaningful, and a breeding ground for happiness.

So sure, make your work environment “humor free,” but eliminating light-heartedness from work is no laughing matter.

We have been entrenched in a culture of work focused on appeasing shareholders, reaching quotas, and meeting deadlines for as long as the humans on this planet have been alive – and even longer than that – so the “work-is-work” mentality is ingrained in our DNA. It’s no wonder a majority of workplaces don’t place very high value on the power of laughter – they have no idea of the benefits. It’s not like we learn about the numerous benefits of humor in the workplace, in college, or even at work trainings, so what I’m writing here might be news to you.

And that’s okay… but now, it’s time to do something.

Now, we’re entering an age where information is readily available at the click of a button, and study after study, poll after poll, and case after case show that positive laughter in the workplace is transformative. Now, we can find companies who have instituted humor programs, see the positive results, and figure out what works for our company. Now, we can finally feel great about letting loose and laughing a little, because even though our bosses don’t seem to value humor at work… well actually… they do:

  • A survey of 730 CEOs by Hodge Cronin and Associates found that 98% would rather hire someone with a good sense of humor than someone with a more serious demeanor.
  • 91% of executives in a Robert Hath International survey agreed that humor is important for career advancement, while 84% believe that people with a good sense of humor do a better job than their counterparts.

There are far too many positive side effects to continue to list, so I’ll let the following articles, books, and studies do the talking.

https://hbr.org/2018/11/the-benefits-of-laughing-in-the-office

https://hbr.org/2014/05/leading-with-humor

https://wol.iza.org/articles/are-happy-workers-more-productive/long

http://mentalfloss.com/article/564511/laughter-at-work-can-boost-productivity

https://www.marketwatch.com/story/laughing-at-work-can-actually-make-people-take-your-career-more-seriously-2018-11-20

http://www.hbs.edu/faculty/Publication%20Files/Bitterly%20Brooks%20Schweitzer%20JPSP%202016_54efbab5-2561-4408-b008-38d958e0ad50.pdf

http://apps.prsa.org/Intelligence/Tactics/Articles/view/11933/1143/Play_at_Work_Increasing_Communication_and_Producti#.XKG6dutKjOS

Improv:http://time.com/4357241/improv-lessons-success/

TED Talk: https://www.youtube.com/watch?v=6iFCm5ZokBI

Ha! The Science of When We Laugh and Why – Scott Weems

The Humor Advantage: Why Some Businesses Are Laughing All the Way To the Bank – Michael Kerr

Work Rules!: Insights From Inside Google That Will Transform How You Live and Lead – Laszlo Bock

What are some ways you can infuse humor into your work?

Work isn’t the time or place to laugh, eh? Knowing what we know now, that’s damn funny.

I Was Going to Post to My Blog, But…

…There’s a cat on my lap, and when there’s a cat on my lap, nothing gets done.

It’s not that like the cat pins me down and forbids me from typing, I just choose not to work when there’s a cat on my lap.

Then I blame it on the cat.

It’s definitely the cat’s fault that I didn’t type my 1,000 words today.

It’s not like I can type over him.

Every time I try to type, he attacks my fingers.

I’ve had to delete and re-type this line seven times for that reason.

There’s nothing I can do about this cat on my lap.

This is all on the cat.

I couldn’t go to the comedy show because of the cat.

I know I said I was going to come, and I know you were counting on me to perform, but when I sat down for seven seconds to check my email on my way out the door, guess what happened?

Cat. Lap.

And you can’t stand when there’s a cat on your lap because he needs to be pet.

Calm down! I know I ruined your show, and I’m sorry

I get that you’re mad. – I’d be mad too – but you didn’t have a cat on your lap.

If you did, that means you’d probably be at my house, which means you wouldn’t have gone to the show either, which means you have no room to talk.

And I couldn’t even answer the emails anyway!

There was a cat on my lap.

The cat found the cursor on my computer screen and I discovered that I’m distracted by cats chasing computer cursors.

I know there was a deadline, but I have a disease where I physically cannot focus on sending emails when there’s a cat on my lap.

It isn’t diagnosed.

I don’t have a doctor’s note.

Because I couldn’t get to the doctor’s office, since there was a cat on my lap, but that proves that it’s a real thing.

And it’s why I’m just now sending a time-sensitive email, three days too late.

Again, not my fault.

Blame Wright Catterson.

That’s not my cat’s name.

Or maybe it is.

I never asked.

I just gave him an arbitrary name without asking him what his actual name is.

I’ve actually been wanting to adopt a cat for forever because I have an overwhelming mice infestation, but I never got around to it.

There was a cat on my lap.

When there’s a cat on your lap, it makes it hard to adopt a cat in the first place.

Especially a cat who would rather chase a computer mouse instead of actual mice.

YOU try to get a cat when there’s a cat on your lap being hilarious.

You can’t, so as a result, you get mice.

This is how the world works when you have a cat on your lap.

Wait a minute…

If I need to get a cat, then how is there even a cat on my lap in the first place?

There is no cat.

…I don’t have a cat.

I’ve never even owned a cat.

I’m not even sure how to pronounce “cat.”

The only reason I know how to spell it is because Microsoft Word didn’t give it the red underline.

The only reason I know that cats even exist is from cat videos on Facebook.

Which means, it was never the cat at all… it was me the whole time.

What a twist!

But wait a minute… that means…

I was the one attacking my own fingers.

I wasn’t petting a cat, I was petting myself

I was the one spending hours chasing the cursor.

I’m the one named Wright Catterson!

IT WAS ME THE WHOLE TIME!

And I was making excuses instead of doing what I needed to do to get what I want!

Oh man, what a waste of three months.

…And I blamed it all on that stupid cat that I made up…

That means I have reframe this with some new self-talk:

“What do I want?

What does it look like?

What am I telling myself that’s stopping me?

How is it stopping me?

What’s something new I can do?

What’s 1 action I can take to move me closer to what I want?

Now go do it, Wright Catterson!”

Do the same thing when you have a “cat” on your lap.

Because excuses don’t exist.

…And neither does my cat.

 

Enough Fighting! The Solution: Start From Common Ground

It seems like nowadays, there’s constant conflict with no end in sight between groups with opposing ideologies. “I’m right, you’re wrong” conversations based on judgment have overshadowed actual conversations focused on solutions, and enough is enough!
Instead of telling all of you fierce Democratic debaters and Republican retaliators that you’re wrong for your behavior, I’m here to present a solution.
In order to get anything done, it’s important to begin from a common origin – common ground, if you will – and the common ground is an issue I think we can all agree on: ambrosia salads need to be banished.
Forgotten.
Exiled to the annals of history.
And then those annals need to be burned.
If you disagree, you’re what’s wrong with the world today.

Thanksgiving is coming up, and for some reason, we all have a distant relative who decides it’s a great idea to bring a bowl of fruit, marshmallows, and some sort of creamy, disgusting, dairy-based mixture to keep the party going.
This is why you’re a distant relative, Aunt Patty!
Really, have you ever been to a holiday potluck and thought, “Thank god someone brought the ambrosia!”? You haven’t!
It’s one of those foods that’s there, but you only take one tiny scoop so as not to hurt anyone’s feelings.
Then people act surprised when there’s so much left over, and they try to pawn it off on everyone else.
“Take some home! There’s so much left over!”
There’s a reason: it looks like the after photo of what happens in a garbage disposal!

First of all, the name sounds like a skin condition – “Stop scratching! You’re making your ambrosia worse!” – but is actually more arrogant in origin.
It references the food of the Greek gods.
Point me to the immortal being who orders the ambrosia, because Zeus ain’t standing for that shit.
Your ass is banished from Mount Olympus!

Ambrosia salad is what you make when you’re broke and all you have left is Del Monte fruit cocktail, Cool Whip, marshmallows, and the pecans you found in the back of the cupboard from last year’s Thanksgiving.
If I were starving to death and you offered me ambrosia, I’d take a heaping spoonful of death.
How this dish keeps appearing on tables at holiday gatherings is beyond me.
When my mom makes sweet potatoes, people ask her to make it again the next year.
When someone makes ambrosia salad, people ask them to never come back:
“Maybe go spend next year with the other side of the family.”
But alas, they’re back, and with a fresh bowl of vomit, completely ignoring the explicit context clue that no one even touched their heaping bowl of why white people need to check themselves last year.
Yet, there they are.
“Guess what I broooooought! Everyone’s favorite!”
This needs to end.
Now.
Democrats!
Republicans!
Heed my words: ambrosia salads need banned, and that’s something you can all reach across the aisle about.
If President Trump tweeted his disdain for the dish, it would be his most liked and least controversial tweet EVER.

I’m not saying that banning ambrosia salad is going to unite all sides on all issues, but starting from common ground and working towards solving other, more controversial issues is much more productive than starting from dissenting points of view.
If we admit that we share a perspective with even our most fervent of detractors, the stereotypes that come to mind when we think of our rivals dissipate, and we see the human behind the label.
Unless the human likes ambrosia salad, in which case I hope they get struck by lightning. Twice for good measure. Because Zeus ain’t standing for that shit.